Brooks Auto Sales and Service

Reviews

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5 lifetime reviews.

  • 2.0 out of 5
    February 24, 2015

    Went to buy a car speed there several times talked to 2 diffrent guys, serving guy seamed to rather talk to his buddy's than sell me a car. I had check... book on hand. And guy says stop back if you got any more questions? So i left and bought by new car across the street that very day.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    July 26, 2014

    I normally do not write things like this, but I think people should know about a local dealer that is honest, trustworthy, and knows just about every thing... you need to know about the vehicles they sell. BROOKS AUTO, Sales & Service, made purchasing my 2008 Pontiac Torrent so easy. They make you feel comfortable from start to finish. Explaining all the options and features on the car. The prices there are very good and they do stand behind every vehicle after the purchase. I did not find anyone else in the area with as good a warranty as Brooks Auto. I had some questions and wanted a couple of things looked at before I bought and Brooks Auto took care of it all very quickly so I could get in my new 2008 Pontiac Torrent right away. AND I just love it!!! It runs and drives like a dream, even during our extra long winter this past year. I only take my vehicles to Brooks Auto for service work. You just can't beat the $25 oil service special. I have been very happy with any work they have done on my vehicles the last 12 years. I would very much recommend the purchase of your next vehicle from Greg or Don at Brooks Auto. With the good prices and low miles on their cars, you can't go wrong.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • July 26, 2014

    I have purchased several cars from Brooks Auto over the past 10 years. Greg and Don are very knowledgeable, know what they are doing, make the purchase... of a vehicle a very easy, friendly, and non-stressful experience. No high pressure selling tactics used. And they have Great prices and see to have many cars with low miles, extra clean and CarFax reports on all the vehicles. Any time I needed any work done on my car, Brooks Auto got it in and fixed in a timely matter. Explained in detail what it needed and why it was needed. Then proceed to get the work done in a reasonable time. They work on all vehicles, even cars that are not purchased there. To be honest, I came to Brooks Auto to purchase a car because I was treated so well in the past with repairs to my old car which I did eventually trade in at Brooks. They serviced my old car for a couple of years before I traded it in and gave me a very fair trade value for it. I would have to give Brooks Auto a 5 star, totally thumbs up rating for their service before, during and after the purchase of a vehicle. Along with a great warranty of 60 days or 6000 miles which covers everything on the car. In fact, 6 weeks after I purchased my last car from Brooks Auto, I had a problem. They took care of it for me right away and it did not cost me one penny. I think that's just GREAT!! Better than most other used car dealers who usually just blow you off after the sale or want you to pay for the repairs done.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 11, 2012

    I recently purchased a used car from Brooks Auto, a great value for the cars they sell. The salesmen were honest about everything and very helpful. The... process was easy and quick. I am happy with my decision. It is a great place to purchase a car!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    April 22, 2011

    We purchased our minivan from Brooks Auto and it was the easiest and most enjoyable time we ever had buying a car. Greg and Don are extremely knowledgeable... on all their vehicles and answered all our questions we had without hesitation. There was no "high pressure" sales pitch like we had experienced at other dealers. They explained all the options on each vehicle we tested. We may have tested their patience with some of our stupid questions, but they answered with a smile. Greg especially wanted to make sure we understood everything before we signed the deal. He and Don even helped us get local financing that we could afford. After we had the van for a short time , a couple of problems (nothing major) occurred and they got our van in the shop in no time, took care of the problems at no charge and got us on our way. Brooks Auto's service dept. was excellent, very friendly and professional. We continue to use them as our service facility and bring our other family vehicle in for service also. We will be needing another vehicle soon and will be buying from them again. Could not ask for a better full service used vehicle dealer. We have recommended many people to stop at Brooks Auto when looking for a new car. They always have a nice selection of low mileage vehicles and great service dept.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    10 people out of 11 found this review helpful. Did you?