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Took way too long to complete a scheduled warranty fix. Everyday called for updates (yes I called them, they did not call me for an update) and was to...ld, "havent worked on it yet". Had my vehicle for 2 weeks and counting. Buy a new vehicle from them, dont expect great service for warranty repairs. Happened multiple times now. (I bought 2 vehicles from them in less than 2 years - really, I must be the stupid one for doing that.) Also when scheduling this appointment, I had to wait 9 days to bring it in, that's fine, except if I'm waiting that long I'd hope it was because they actually wanted to make time to fix my problem, which doesnt seem like the case. Fingers crossed I get my jeep back this week.
Great buying experience. I love the passion that the whole crew has for Mopar. Ted Kraus was my salesperson and i recommend him highly. They liste...ned to what I wanted and in the end I got a great deal on exactly that.
Agent not only took the time to explain to me about buying a car, but also to explain how to up my credit rating!! I have never had someone sit down a...nd be so nice and frank when purchasing a car. What I want is a little over my price range right now. BUT I'M DEFINATELY GOING BACK HERE TO BUY!! NO FUSS, NO HASSLING ME, JUST PLAIN COMMON SENSE!!!!
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