Schlossmann's Dodge City Chrysler Jeep RAM in Brookfield

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Reviews

Average Ratings

3.4
Average based on 12 reviews
  • The best Dodge dealer around

    I've bought my last 6 dodge vehicles from Schlossmann Dodge City! The are a great dealership and have a fantastic sales and service staff! Lori is...


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    I've bought my last 6 dodge vehicles from Schlossmann Dodge City! The are a great dealership and have a fantastic sales and service staff! Lori is an incredible sales person. Very personable and eager to get the customer exactly what they are looking for.

    Shopped for a new car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Great place that cares what you are looking for

    Went in looking to get a new Dodge Durango for a 7 passenger vehicle but ended up with a Dodge Journey because of the very helpful staff letting m...


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    Went in looking to get a new Dodge Durango for a 7 passenger vehicle but ended up with a Dodge Journey because of the very helpful staff letting me know about other options. My salesman ( James Lexa ) even after all the paper work was finished took the time to go over all the extras on the vehicle with me making sure I understood all the features.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Service

    Service was good and prompt. What else can you say?


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    Service was good and prompt. What else can you say?

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • 2014 Chrysler Minivan purchase

    From beginning to end our salesman Ron Rivera and the staff at Schlossman's was very helpful. I found when working with Schlossman's they were gen...


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    From beginning to end our salesman Ron Rivera and the staff at Schlossman's was very helpful. I found when working with Schlossman's they were genuinely interested in any and all questions we had. I researched and drove several 2014 Chrysler Vans and Schlossman's was willing to offer me a fair price on my trade and make the one year used vehicle look and feel as good as new. The staff at Schlossman's works as a united team with the emphasis on customer satisfaction.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • poor advertisement and rip off on price of oil ch

    since when does an oil change cost $75..and thats with a $5 off coupon. and an hour and a half for 'express oil change'. I'd hate to see how long ...

    Dealer Response

    We're sorry to hear about your experience with our Service department. This is not how we want our customers to feel when leaving our dealership f...


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    since when does an oil change cost $75..and thats with a $5 off coupon. and an hour and a half for 'express oil change'. I'd hate to see how long a 'non express oil change' would take. Terrible! Way to take advantage of good people! Bought numerous vehicles from here and had cars serviced there but lately its becoming a nightmare. Today was the last!

    Came in for service or repair
    Does not recommend this dealer
    Did make a purchase
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    Dealer Response

    We're sorry to hear about your experience with our Service department. This is not how we want our customers to feel when leaving our dealership for anything, parts, service or sales. If you would like, for today, please contact our Sales Manager, Phil Kamoske at 262-790-9000 to discuss this issue or tomorrow, our General Manager, Mark Franceschi will be available to talk with you to ensure this issue is corrected. Thank You.


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  • Wonderful experience

    We bought a used Lexus RX 350 from this dealer and the entire experience was terrific. Our salesman, Dan, was extremely cordial and helpful. We we...


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    We bought a used Lexus RX 350 from this dealer and the entire experience was terrific. Our salesman, Dan, was extremely cordial and helpful. We were never rushed or pushed in any way. They made us a very fair offer and trade allowance, based on other vehicles we looked at, and the entire process of looking at the car, making an offer,and then driving away in our "New" used car only took several hours. We will definitely consider them fro our next car purchase.

    Does recommend this dealer
    Did make a purchase
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  • Awesome

    I loved it. We went on-line first Cars.com because I had a specific car in mind. We found the needs of my desires at this dealership. They were co...


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    I loved it. We went on-line first Cars.com because I had a specific car in mind. We found the needs of my desires at this dealership. They were courteous and I LOVE MY JOURNEY in RED!!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • A week later.....

    After contacting the dealer three times, it took a week to respond. They responded an hour after pulling into my driveway with my new car. Motivat...


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    After contacting the dealer three times, it took a week to respond. They responded an hour after pulling into my driveway with my new car. Motivated buyer, unmotivated dealer. Enough said.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
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  • exceptional

    Best used car customer service Ive experienced in 35 years. Huge thanks to Mark, Pat and Terry. My car developed a noise in the transmission 2nwee...


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    Best used car customer service Ive experienced in 35 years. Huge thanks to Mark, Pat and Terry. My car developed a noise in the transmission 2nweeksafter I bought it. They didnt flinch, and I was a pest.They took every call, were professional, patient, and personable. It was notasimple fix. I now own the SUV that I searched 3 months for and is it ever smooth and quiet. I would buy another car from these guys in a heartbeat.

    Shopped for a used car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    2 people out of 5 found this review helpful. Did you?

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  • Major Disappointment!!

    This dealership had several vehicles listed at great prices. I called ahead to make sure they were still available. Upon arrival, dealer stated th...

    Dealer Response

    I again, sincerely, apologize for any inconvenience. As I mentioned, I had found one vehicle and had not known that there was an entire shipment ...


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    This dealership had several vehicles listed at great prices. I called ahead to make sure they were still available. Upon arrival, dealer stated that listed prices were significantly higher than what was advertised. The trip to this dealership was a total waste of my time.

    Shopped for a new car
    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    I again, sincerely, apologize for any inconvenience. As I mentioned, I had found one vehicle and had not known that there was an entire shipment of cars that were misentered into the system. Once everything was corrected, it takes almost a full 48 hours for all the websites to reflect. We do not in anyway try to mislead our customers. Had I have known you had seen these prices, I would have let you know before you made the trip here. (In addition, we do have disclaimers on all of our quoting and all of our sites that state we apologize for any mathematical errors and reserve the right to change our pricing. We do not have to do this ever though, but needs to be there in cases like this where information is entered incorrectly.) Our apologies again.


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