Reviews
Amazing
Bought my new car at Steve Moyer Subaru and the service was awesome. Great deals, caring people and when you are there you are their number one priority. Getting your vehicle serviced is a quick and easy process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Travel for service here
Travel from Philadelphia to service my Tri-because here at Steve Moyer Subaru.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Phillygirl. It means a lot to us that you travel so far to service here! --Eric Moyer
Not a high pressure dealership
This is not a high pressure dealership, so shopping is a pleasure. Many dealerships collect an da il address then bombard the customer with offers, most of which are off the mark and clearly intended to sell the cars they want to ouch, not the cars the customer wants. The local Honda dealer is a prime example. My Forrester is the third Subaru I have owned. This dealership has maintained all three here, and at their former location. They give the impression of fair dealing. Repairs are not cheap, but I have a feeling that they give me my money's worth. Gary will suggest alternatives, when appropriate, and allow the customer to decide what best suits the customer. I have never felt pushed to do expensive repairs that are questionable. The sales department clearly likes their products. They will show a car without heavy pressure to buy. Not that they are shy about selling, but their approach gives the impression that the customer chose a car that fits the customer at a fair price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Patrick. We pride ourselves on being a no-pressure dealership. The goal of our sales team is to help you find the car that best fits your needs and to make the buying experience fun! --Eric Moyer
Service is friendly
Service and employees are great and friendly. I bring my dog with me and he loves it. Very helpfu.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
New independent car owner
Recently I became an independent car owner due to the death of my husband, This dealer ship has given me the confidence I need for car services.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Repair
My last visit was specifically to have a recall repair. I had my appt setup and was sitting in the waiting room Gary came out to tell me they didnt have the part to do the recall repair. That was a bit disappointing to run all the way out there to find I it was a waste of time. They also told me that the part delivery was to arrive at 10 so I did wait until 10:45 but the part never showed. That is why we are here again today. We were also told just stop by at any time no appt necessar. But when we called today to get the repair we were told that they would try to get us in.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great buying experience
We were very pleased and extremely happy with the purchase procedure when we bought our new Subaru! Originally we were just looking but after talking with Joe and his sales team, we were sold! We did not feel like we we given the hard sell like most of the dealers we had visited in the past.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the kind words! We believe that the best way to treat people is to help them find the car that best fits their needs, treat them with respect, and make the shopping experience fun!
