My high mileage vehicle broke down on my way home from ND over the holidays on a weekend; had it towed to GF Subaru Kia and they confirmed the engine would... need replacement. But by the time we arrived behind the tow, Todd had a vehicle ready (per my request) to test drive. I drove that vehicle off the lot late that same afternoon--amazing service. I LOVE my new car. I highly recommend both this dealership and Todd Freese!
Karen, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Grand Forks Subaru. Your recommendation means so ...much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
1st car buying experience...great customer service.
Your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Exceptional customer service! Very helpful and friendly staff. Would recommend Grand Forks Subaru to anyone looking for a car!
I was pleased with every aspect of my experience at Subaru. The staff felt more like family than those of other dealerships. I was especially surprised... by their willingness to teach me about the two autos we purchased.
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Grand Forks Subaru! Please don't hesitate to reach out i...f there's anything additional we can do for you. Safe travels!
Grand Forks Subaru did a great job taking care of us and ensuring we understood all services available to us.
Tj, we are glad we could help! We can't wait to see you again, have a great day.
I absolutely love my forte¿, Todd Freese was amazing, I will definitely be shopping there for my next vehicle purchase. They were very courteous and helpful.
Chad, Sally, Matt and the entire crew were great! I highly recommend this dealership!!
I’ve been with Kia for 9 years and have purchased 4 Kia vehicles from Chad Vacura. ALWAYS excellent service! Super respectful and always very polite and... helpful! Love my new Kia 2018 Optima as much as I’ve loves all my other Kia vehicles!! The service guys are awesome too. Always respectful of my time!!
I went back to Todd because he didn't "steer" me wrong the first time! I was again very pleased with how efficient was and understanding of my needs! I... am very happy with my purchase and how easy he and Sally made it to drive my new Kia off of the lot! They know their stuff!! Thank you!
I literally spent over a year looking for my soul at over 10 dealerships in several states. I found myself at grand forks Kia abd was met outside by a... young lady named Terri. I told her immediately what I wanted and how much I was willing to pay. She told me she wouldn't promise me the car I wanted at the low price I was demanding but she would promise me she would give it her all and she would be upfront and honest throughout the process. I loojed at the car she showed me, went over pricing and told hee flat out that I wasn't going to buy that day. She still spent several hours with me, never just dismissing me as a "no sale" customer. She was kind, courteous, patient, and made the whole process fun and painless. I left there after meeting her sales manager Mark, who was also really nice. And easy to talk to, not pressuring me at all. Several daya later after contacting Terri on her cell number several times with questions, came and bought my dream vehicle. EVERYONE at that dealership were amazing!! I could not have asked to be treated better and I will tell everyone I know about Terri, mark, and the person in finanxe, they deserve kudos!! The place was clean, relaxing, and a very pleasant atmosphere. I truly loved the family type environment and the way mark and Terri interacted. They actually were having fun and enjoying their jobs, which put me, an uptight demanding man, at ease. Another thing that impressed me was that the owner of the dealership (Matt) actually shook my hand and treated me like I was the most special customer he has ever had (I could tell he treats everyone like that which was cool) he didn't act all snobby because he owned the place. I CANNOT SAY ENOUGH ABOUT THIS PLACE and the wonderful employees. Thanks for the car of my dreams. You guys earned my trust, something many other dealerships couldn't