Reviews

Average Ratings

4.8
11 lifetime reviews.
  • Great Dealership

    My wife and I have purchased 2 used and 1 new car from GF Subaru-Kia. All the staff there made our car buying experience very satisfying. I highly...

    Dealer Response

    Hi Bill! Thanks for the kind words. We appreciate your continued loyalty to our business. We look forward to helping you with your future car purc...


    Show Full Review

    My wife and I have purchased 2 used and 1 new car from GF Subaru-Kia. All the staff there made our car buying experience very satisfying. I highly recommend this dealer if you are considering buying a new or used vehicle.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Bill! Thanks for the kind words. We appreciate your continued loyalty to our business. We look forward to helping you with your future car purchases!


    Hide Full Review
  • My second time 'cuz of my first experience!

    I went back to Todd because he didn't "steer" me wrong the first time! I was again very pleased with how efficient was and understanding of my nee...


    Show Full Review

    I went back to Todd because he didn't "steer" me wrong the first time! I was again very pleased with how efficient was and understanding of my needs! I am very happy with my purchase and how easy he and Sally made it to drive my new Kia off of the lot! They know their stuff!! Thank you!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • THIS DEALERSHIP IS THE BEST THERE IS!!!

    I literally spent over a year looking for my soul at over 10 dealerships in several states. I found myself at grand forks Kia abd was met outside ...


    Show Full Review

    I literally spent over a year looking for my soul at over 10 dealerships in several states. I found myself at grand forks Kia abd was met outside by a young lady named Terri. I told her immediately what I wanted and how much I was willing to pay. She told me she wouldn't promise me the car I wanted at the low price I was demanding but she would promise me she would give it her all and she would be upfront and honest throughout the process. I loojed at the car she showed me, went over pricing and told hee flat out that I wasn't going to buy that day. She still spent several hours with me, never just dismissing me as a "no sale" customer. She was kind, courteous, patient, and made the whole process fun and painless. I left there after meeting her sales manager Mark, who was also really nice. And easy to talk to, not pressuring me at all. Several daya later after contacting Terri on her cell number several times with questions, came and bought my dream vehicle. EVERYONE at that dealership were amazing!! I could not have asked to be treated better and I will tell everyone I know about Terri, mark, and the person in finanxe, they deserve kudos!! The place was clean, relaxing, and a very pleasant atmosphere. I truly loved the family type environment and the way mark and Terri interacted. They actually were having fun and enjoying their jobs, which put me, an uptight demanding man, at ease. Another thing that impressed me was that the owner of the dealership (Matt) actually shook my hand and treated me like I was the most special customer he has ever had (I could tell he treats everyone like that which was cool) he didn't act all snobby because he owned the place. I CANNOT SAY ENOUGH ABOUT THIS PLACE and the wonderful employees. Thanks for the car of my dreams. You guys earned my trust, something many other dealerships couldn't

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Buying process

    Thank you Grand Forks Subaru for transferring the car I was interested in to my local dealership in town! This has saved me and my family a lot o...


    Show Full Review

    Thank you Grand Forks Subaru for transferring the car I was interested in to my local dealership in town! This has saved me and my family a lot of time and hassle.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • 2016 Kia Sportage

    The whole process of buying from grand forks Subaru kia was great, they were available when I had questions and the day we picked up the vehicle e...


    Show Full Review

    The whole process of buying from grand forks Subaru kia was great, they were available when I had questions and the day we picked up the vehicle everything went quickly and smoothly, they explained everything so well and the service was overall great.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great service, friendly staff

    The friendly service. The personal treatment. We have dealt with Chad before. We have bought several cars from Grand Forks Kia. Each time we have ...


    Show Full Review

    The friendly service. The personal treatment. We have dealt with Chad before. We have bought several cars from Grand Forks Kia. Each time we have had a great car buying experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Felt somewhat unwelcomed

    I am in for purchasing a SUV very shortly (within a week) and wanted to check out Kia Sorento. My family went to this Grand Forks Kia dealer shop ...

    Dealer Response

    J, I am very sorry to read your review. I was the gentleman and sales manager that originally spoke with you and turned you over to Steve, one of ...


    Show Full Review

    I am in for purchasing a SUV very shortly (within a week) and wanted to check out Kia Sorento. My family went to this Grand Forks Kia dealer shop this afternoon. There was no other customer, so the shop was pretty quite. There were 3 salespersons. Seconds after we got into the shop, we kind of felt,,, awkward and unwelcomed. There was no happy smiley face greeting us that you usually expect to see, right after you get into an auto dealer shop. Well, one salesperson came to us, but he didn't seem to be that eager to help us out. Maybe he thought we were not going to buy any. He didn't even bother to tell us his name, so I can't put his name here. We told him that we were interested in a Sorento with the 3rd row seats, so he went out to get one for us. Well, we waited for about 5 minutes standing in the lobby, but he seemed to have some trouble in locating the right car. We decided to just leave the shop even before trying out any vehicle. Well, we didn't feel like spending tens of thousands dollars here. I guess they didn't need my money anyway.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    J, I am very sorry to read your review. I was the gentleman and sales manager that originally spoke with you and turned you over to Steve, one of our sales people. Steve went to get the Sorento that you wanted to drive, but when he came back, we could not find you. It did take a few minutes because the original vehicle was being driven by another customer. We are very sorry, it usually doesn't take 5 minutes to pull a car up for our customers to drive. In any event, you and your family did not feel comfortable here and for that I apologize on behalf of the Service Department as well as the Sales staff. I hope you and your family reconsider and give us another chance. We take customer service very serious and are almost always #1 in customer satisfaction scores with Kia and Subaru.


    Hide Full Review
  • Highly recommend

    We just bought our second new vehicle from grand forks subaru kia and are very pleased with the service again. The car buying experience was EXCEL...

    Dealer Response

    Thank-you to allowing us to do business with you over the years. Enjoy your new car!!!


    Show Full Review

    We just bought our second new vehicle from grand forks subaru kia and are very pleased with the service again. The car buying experience was EXCELLENT!!! I can't say enough how great it was working with Kevin,Keith, and Sally. They did an awesome job at getting us into our new 2013 Kia Sportage and we love it. We enjoying every time we come in from buying to service they all do a great job. I highly recommend stopping in and checking them out.

    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank-you to allowing us to do business with you over the years. Enjoy your new car!!!


    Hide Full Review
  • Great car dealership

    I have purchased 3 vehicles from GF Subaru-Kia, 2 used and one new. The sales and service staff have always been great to my wife and I. I highly ...


    Show Full Review

    I have purchased 3 vehicles from GF Subaru-Kia, 2 used and one new. The sales and service staff have always been great to my wife and I. I highly recommend them if you are thinking of purchasing a new or used vehicle.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • !!!ATTN LADIES!!! Don't shop here without a man

    In the market for a used Subaru. I felt awkward and unwelcome as I had to ask someone for help. The 1st salesman I ASKED to help me seemed unwilli...

    Dealer Response

    Akaylea We are very sorry to hear that you had a bad experience at our store. We try to help customers in a timely manner. There are times when...


    Show Full Review

    In the market for a used Subaru. I felt awkward and unwelcome as I had to ask someone for help. The 1st salesman I ASKED to help me seemed unwilling, if he was busy I wish he would have told me from the get go. He seemed uninterested as he listened to what I had to say and gave me one word answers. I had to ask him to show me cars as he started to do so- he pushed me off on another salesman. Working with salesman 2, I to start all over again and re explain my story. Once again, I had to ASK him to show me cars. I felt like I was pulling teeth. Both weren't talking to me, I was talking to them. Both didn't seem interested in what I had to say. I went to Litha, in the first 5 seconds I was greeted with a warm friendly smile. I worked with one salesman. In two sentences I told Shiv, the salesman at LItha, my story. He answered all of my questions before I could ask, showed me cars he thought I would like. I knew w/in the first 30 seconds I'd be purchasing my car from him. I left an 1 1/2 later with a Subaru I intended to get at Subaru Kia. Thank you Litha and Salesman Shiv, for your great customer service!!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Akaylea We are very sorry to hear that you had a bad experience at our store. We try to help customers in a timely manner. There are times when our sales managers will help our sales staff. We are not sure, in your instance, who assisted you originally but this is not how we like to do business. Thank you for bringing it to our attention. We strive to make all customers feel welcomed and appreciated. Please let us know if there is anything we can do for you in the future. Kevin Hruska Internet Sales Manager GF Subaru Kia


    Hide Full Review