"The Cadillac of Used Car Dealers"
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This is a great family business. Best used car buying experience I have ever had. It was 7 degrees the day I went. Both cars I looked at started immediately!... Everyone was helpful and friendly. I got a great deal on an excellent car.
This dealership buys junk and cleans them up very well and does not do proper inspections, buyers beware! I bought a nightmare from them, a true piece... of crap! A $20,000 heap of junk I’ve stuck $5,000 in repairs in, in just 7 months
I traded in my car for a newer used car. I was impressed how friendly and helpful everyone was. Nick and Jared were so helpful, they made my process... go smooth and effortlessly. They have a great selection of cars. I will defiantly go back and I will recommend Diamond Jim's to my friends and family.
Thank You Natalie!
Hi Everyone! I recently purchased my dream car, a 08 impala as from Diamond Jim’s on 97th & greenfield in West Allis. Going in I had a lot of anxiety’s... about whether I’d get approval for a loan and secondly if I was fortunate enough to obtain said vehicle would the salesman/Dealership stand behind their product because even a brand new car or used can have issues but what’s important is what done to assist the customer in rectifying it. I did get the approval for the vehicle I wanted dearly and it was because of Diamond Jim’s (Tony) working hard and diligently. During the process he kept me informed about how things where going and relieved and any anxiety I had comin in yes, yes ,yes it was absolutely stress free and he delivered Thank you (Tony). After a couple weeks my vehicle needed some maintenance so I gave Diamond Jim’s a call, I left a message with the receptionist and she was very professional and concerned, she said she would deliver the message once he (Tony ) came in. Tony was very prompt in returning my called gave me a time and a date to bring the car in to be serviced, he made me feel confident that I was in good hands and that he or the dealership that he represented wasn’t going to leave me in limbo with any minor or expensive repairs being I just purchased the vehicle. I dropped the car off and at the end of the day I was contacted and informed my vehicle was ready and repaired. This Experience is something I hope and pray helps you or your loved ones when in search for a vehicle because there are a lot of dealers out there that sell you a car then leave you hanging when something goes wrong after theyhave gotten your buiseness/money or are rude and unprofessional. Diamond Jim’s made me feel not only me but my husband feel like a appreciated valued customer who in turn will be loyal customers. Again if you’re looking for car for yourself or anyone you want to have a positive experience in doing so, please stop in, please see for yourself at Diamond Jim’s in West allis,Wi 97th & greenfield and ask for (Tony) I promise u won’t be disappointed but you will feel appreciated and happy with whatever vehicle you purchase. Lastly thanks to all of the staff that I met at this location that I didn’t mention because all of you were great! Thanks again (Tony) for everything ��and Diamond Jim’s for standing by your word and vehicles Mrs and Mr Holloway��
We purchased 2011 Suburban. My wife asked the salesman to do 2 things. 1. clean the inside and fix the bucked seat in second row. We trusted that those... two simple request would get done. We picked up vehicle on Friday at around 6:30-7pm. When we got home, My wife found a dirty glove under drivers seat and all the cup holders were filthy and the seat we requested was not even touched. When we called, William Lopez, the sales person gave us the run around as did Clifton Lowder the person who did the car loan. They made us feel like we did something wrong.... My wife and I trusted them and they gave us their word. As of now, I would not recommend anyone making a purchase at Diamond Jim's.
i traded in my car and bought a newer used car. Every thing about my buying experience was excellent. They are caring and knowledgeable people. I highly... recommend them.
Turk and his staff at Diamond Jim's went above and beyond for my husband and I. When we had our first appointment Turk was just finishing up with another... customer, his office manager came out and helped us. She showed us around and was very knowledgeable. Turk went above and beyond to make sure our deal was what we were looking for. We will be back in the future for another vehicle.
Simply emailed asking if the car was still available and asked them to tell me a little more about the car. Not one person from this dealership simply... called or emailed me back answering specific questions about the car I wanted to potentially buy. All they wanted to do was flip me to a different car and ask me vague questions about what I was looking for. After emailing them twice letting them know I just wanted to know about this one car - they still never answered me. Instead they emailed me 3 times with generic info and a list of questions they wanted me to answer, instead of answering my questions.
I bought at 2013 Nissan Sentra and three weeks later my transmission went out. Not only did they give me a loaner car at no cost to me , they replaced... my transmission without requiring a 200$ deductible. Tony (owner on 97 and greenfield ) was so patient with me - I know I was a hard customer. But he did AMAZING at making sure my needs were met regardless. And the loaner car I had was even nice and ran really good for a 2008 with 103k miles ! I would suggest diamond jims to anyone and also buy another car from there again ! Loved it ! Great experience
I went there on dec 15th which was my birhtday to purchase a car and possible do a trade in and the sale person tony beat around the bush and said he would... call the bano in the morning. He didnt take the trade he told us ti sale it. I call tony about my check stubs i needed them so he said they were there. When bi got there he said nothing about the bank. Long story short i went somewhere else. Their whole service is no good dont go to any of there lots.