Diamond Jim's Motorcars

Unexpectedly Surprised! Jim, aka Turk, the 2nd generation owner of Diamond Jim’s is a 10 out of 10 and if the scale was out of 100, he would be a 100 out 100. Here’s my story: I have had over 35 Corvettes and had been looking for a 2015 Corvette - Daytona Sunrise Orange Metallic - convertible - 7 speed manual for 18 months and finally found one and it was at Diamond Jim’s in Milwaukee, WI. I called and spoke with Jim and he suggested that we FaceTime and we did for it a good 20 minutes. Car was great except the tires were a little worn … not a problem … I put a deposit down and scheduled a flight from Southwest Florida to Milwaukee with the plans of driving it back 1,430 miles! 🤪 I have never flown cross country to buy a car before so I was a little nervous to say the least. We arrived at Diamond Jim’s and met Jim … the car was everything he said it was and better (fair price too)! This is when things turned to the unbelievable and quiet frankly, shocking … Jim said he felt uneasy selling me the Corvette with the slightly worn tires so he replaced them with brand new OEM exact factory replacement Michelin tires!! I have another, identical Corvette and recently replaced the tires on that one for a whopping $2,000!! 🫣 Jim apologized for not giving me a full tank of gas (it was 1/2 full) … I said, “Let me see, a full tank of gas or $2,000 worth new tires!!” He laughed and said the construction in front of his dealership prevented him from filling up the tank! He’s a true gentleman. Then, to add to this amazing person that I just met, Jim called us about 2 hours later during our drive home making sure that we were doing OK!! Lastly, we plan on buying another car within the next year and there is no doubt that we will call Jim, take his word for the description of the car, pay for it and ship it to Florida … we drove the 1,430 miles in 28 hours and we don’t plan on doing it again! 😁 I have been buying cars since the late 1970’s and I have never had a better experience than I did with Jim at Diamond Jim’s and I give them the highest recommendation possible!! 👍

Nice and clean vehicles and it was quick and easy and the workers were very friendly

I have never in my life had better customer service than with this dealership. They have gone above and beyond what would be considered good service. I would highly recommend them to anyone looking to buy a good used vehicle. Thanks to all.

I purchased a Mazda in late November and paid $7,000 cash and literally started having one problem after another with it and now it’s throwing a serious timing code so I called and spoke to a terribly rude woman that said all we will do is throw it on the machine and tell you how much it will cost to fix and I said please I just lost my husband January 2nd I spent all that I had on that car and her response was look lady I lost my husband too but I’m sure with how she acted he didn’t die he just left her because she is a horrible person!!! DONT EVER BUY A CAR FROM THESE PEOPLE ITS NOT THE SAME DIAMOND JIMS IT WAS WHEN THE FATHER WAS RUNNING IT,THATS FOR SURE!!

After much copious research I bought a 2019 Malibu LT from Diamond Jim’s, my first experience with the dealership. Joe and Perry were knowledgeable, fair, and easy to work with—no high pressure tactics. No need to haggle and browbeat the staff, either, for a deal. The price of the car was previewed on Carfax, given “a good price” rating for its overall specs, and proved so upon inspection with no hidden after-market products to jack up the published price. Too bad there was no Diamond Jim’s when I bought my first used car way back in the 20th Century from a different dealership that filled the transmission case with sawdust to make it run smooth for a month.

I had awesome experience Vito really help me out and made me comfortable and easy thru the whole experience of purchasing my truck I love it and I will recommend my family and friends… great customer

Had an awesome experience Tony and tj are amazing people and got me in to the challenger scat pack I was looking for at a good price sure it has a couple scratches and chips but what used vehicle doesn't I highly recommend them to anyone looking to buy any kind of used car hope you have a terrific experience at the dealership

I had a very disappointing experience with Diamond Jims. I had been in contact with Diamond Jim's regarding a car purchase. I found the vehicle on Cars.com, expressed my interest and due to my work schedule stated I would not be able to come pick up the car until Saturday as I would be coming from over 2 hours away and they close at 7. Diamond Jim's provided a signed purchase agreement with the full dollar amount including licensing and taxes. We set a time to come pick up the vehicle on Saturday. I was not financing the vehicle, so I also made sure that I had a cashier's check. I made plans to come visit from out of town. Then on Friday afternoon I received a very short email stating that the car was no longer available (somone else had come in and "claimed" the vehicle). I was surprised they provided a signed agreement. Maybe you would have a better experience walking in off the street but if you are doing research online to choose a specific vehicle, I would keep this dealership off of your search list. Perhaps this is legal but certainly not great business practice.

My son was excited to find a sporty car at this dealership. Unfortunately problem after problem unfolded once it was finally brought home. They said they would replace the battery, but unfortunately the wrong type of battery was installed in his type of sportscar, engine work was needed... probably because of the wrong connections, unexplained issue after issue. Noone would give us answers and they didn't follow through with their word. His car was in the shop the first seven months after purchase!

Walked in and out very happy with my trade offer as well as the truck I ended up buying. I hate buying vehicles, and was anticipating a poor experience. I was surprised that they were very friendly, not pushy and open about questions. They were up front about bringing the vehicle back if there were any issues or concerns if I had any. I can say I love my new to me truck. Service was kickazz and I left a happy camper.