Diamond Jim's Motorcars

3.3
(83 reviews)
Visit Diamond Jim's Motorcars
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–6:00pm
Sunday Closed

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

(414) 635-6194 (414) 635-6194

Inventory

See all 64 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2022.
The Cadillac of Used Car Dealers

Meet our employees

Reviews

3.3
(83 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Diamond Jim's Motorcars from DealerRater.

Want to share your experience with this dealership?

Write a review
1.0

I purchased a Mazda in late November and paid $7,000 cash

I purchased a Mazda in late November and paid $7,000 cash and literally started having one problem after another with it and now it’s throwing a serious timing code so I called and spoke to a terribly rude woman that said all we will do is throw it on the machine and tell you how much it will cost to fix and I said please I just lost my husband January 2nd I spent all that I had on that car and her response was look lady I lost my husband too but I’m sure with how she acted he didn’t die he just left her because she is a horrible person!!! DONT EVER BUY A CAR FROM THESE PEOPLE ITS NOT THE SAME DIAMOND JIMS IT WAS WHEN THE FATHER WAS RUNNING IT,THATS FOR SURE!!

1.0

I purchased a Mazda in late November and paid $7,000 cash

I purchased a Mazda in late November and paid $7,000 cash and literally started having one problem after another with it and now it’s throwing a serious timing code so I called and spoke to a terribly rude woman that said all we will do is throw it on the machine and tell you how much it will cost to fix and I said please I just lost my husband January 2nd I spent all that I had on that car and her response was look lady I lost my husband too but I’m sure with how she acted he didn’t die he just left her because she is a horrible person!!! DONT EVER BUY A CAR FROM THESE PEOPLE ITS NOT THE SAME DIAMOND JIMS IT WAS WHEN THE FATHER WAS RUNNING IT,THATS FOR SURE!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
4.0

After much copious research I bought a 2019 Malibu LT

After much copious research I bought a 2019 Malibu LT from Diamond Jim’s, my first experience with the dealership. Joe and Perry were knowledgeable, fair, and easy to work with—no high pressure tactics. No need to haggle and browbeat the staff, either, for a deal. The price of the car was previewed on Carfax, given “a good price” rating for its overall specs, and proved so upon inspection with no hidden after-market products to jack up the published price. Too bad there was no Diamond Jim’s when I bought my first used car way back in the 20th Century from a different dealership that filled the transmission case with sawdust to make it run smooth for a month.

4.0

After much copious research I bought a 2019 Malibu LT

After much copious research I bought a 2019 Malibu LT from Diamond Jim’s, my first experience with the dealership. Joe and Perry were knowledgeable, fair, and easy to work with—no high pressure tactics. No need to haggle and browbeat the staff, either, for a deal. The price of the car was previewed on Carfax, given “a good price” rating for its overall specs, and proved so upon inspection with no hidden after-market products to jack up the published price. Too bad there was no Diamond Jim’s when I bought my first used car way back in the 20th Century from a different dealership that filled the transmission case with sawdust to make it run smooth for a month.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
5.0

Awesome

I had awesome experience Vito really help me out and made me comfortable and easy thru the whole experience of purchasing my truck I love it and I will recommend my family and friends… great customer

5.0

Awesome

I had awesome experience Vito really help me out and made me comfortable and easy thru the whole experience of purchasing my truck I love it and I will recommend my family and friends… great customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
5.0

Highly recommend these gentelman

Had an awesome experience Tony and tj are amazing people and got me in to the challenger scat pack I was looking for at a good price sure it has a couple scratches and chips but what used vehicle doesn't I highly recommend them to anyone looking to buy any kind of used car hope you have a terrific experience at the dealership

5.0

Highly recommend these gentelman

Had an awesome experience Tony and tj are amazing people and got me in to the challenger scat pack I was looking for at a good price sure it has a couple scratches and chips but what used vehicle doesn't I highly recommend them to anyone looking to buy any kind of used car hope you have a terrific experience at the dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
1.0

Car sold to someone else after agreement.

I had a very disappointing experience with Diamond Jims. I had been in contact with Diamond Jim's regarding a car purchase. I found the vehicle on Cars.com, expressed my interest and due to my work schedule stated I would not be able to come pick up the car until Saturday as I would be coming from over 2 hours away and they close at 7. Diamond Jim's provided a signed purchase agreement with the full dollar amount including licensing and taxes. We set a time to come pick up the vehicle on Saturday. I was not financing the vehicle, so I also made sure that I had a cashier's check. I made plans to come visit from out of town. Then on Friday afternoon I received a very short email stating that the car was no longer available (somone else had come in and "claimed" the vehicle). I was surprised they provided a signed agreement. Maybe you would have a better experience walking in off the street but if you are doing research online to choose a specific vehicle, I would keep this dealership off of your search list. Perhaps this is legal but certainly not great business practice.

1.0

Car sold to someone else after agreement.

I had a very disappointing experience with Diamond Jims. I had been in contact with Diamond Jim's regarding a car purchase. I found the vehicle on Cars.com, expressed my interest and due to my work schedule stated I would not be able to come pick up the car until Saturday as I would be coming from over 2 hours away and they close at 7. Diamond Jim's provided a signed purchase agreement with the full dollar amount including licensing and taxes. We set a time to come pick up the vehicle on Saturday. I was not financing the vehicle, so I also made sure that I had a cashier's check. I made plans to come visit from out of town. Then on Friday afternoon I received a very short email stating that the car was no longer available (somone else had come in and "claimed" the vehicle). I was surprised they provided a signed agreement. Maybe you would have a better experience walking in off the street but if you are doing research online to choose a specific vehicle, I would keep this dealership off of your search list. Perhaps this is legal but certainly not great business practice.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Show full review
1.0

Look somewhere else!

My son was excited to find a sporty car at this dealership. Unfortunately problem after problem unfolded once it was finally brought home. They said they would replace the battery, but unfortunately the wrong type of battery was installed in his type of sportscar, engine work was needed... probably because of the wrong connections, unexplained issue after issue. Noone would give us answers and they didn't follow through with their word. His car was in the shop the first seven months after purchase!

1.0

Look somewhere else!

My son was excited to find a sporty car at this dealership. Unfortunately problem after problem unfolded once it was finally brought home. They said they would replace the battery, but unfortunately the wrong type of battery was installed in his type of sportscar, engine work was needed... probably because of the wrong connections, unexplained issue after issue. Noone would give us answers and they didn't follow through with their word. His car was in the shop the first seven months after purchase!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
2 people out of 2 found this review helpful. Did you?
Yes No
Show full review
5.0

Friendly and fair.

Walked in and out very happy with my trade offer as well as the truck I ended up buying. I hate buying vehicles, and was anticipating a poor experience. I was surprised that they were very friendly, not pushy and open about questions. They were up front about bringing the vehicle back if there were any issues or concerns if I had any. I can say I love my new to me truck. Service was kickazz and I left a happy camper.

5.0

Friendly and fair.

Walked in and out very happy with my trade offer as well as the truck I ended up buying. I hate buying vehicles, and was anticipating a poor experience. I was surprised that they were very friendly, not pushy and open about questions. They were up front about bringing the vehicle back if there were any issues or concerns if I had any. I can say I love my new to me truck. Service was kickazz and I left a happy camper.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Show full review
5.0

Sellers aimed to satisfy

Immediately after telling the Saul what I was looking for, he led me straight to it. The pricing was very flexible and fair, and all the repairs or tweaks needed were met with friendly and time efficient service. I would recommend making Diamond Jim's your first stop when looking for a used vehicle. Thanks to Turk, Perry, Saul and Jared for their professionalism and courtesy in making certain my purchasing experience was the best it could possibly be!

5.0

Sellers aimed to satisfy

Immediately after telling the Saul what I was looking for, he led me straight to it. The pricing was very flexible and fair, and all the repairs or tweaks needed were met with friendly and time efficient service. I would recommend making Diamond Jim's your first stop when looking for a used vehicle. Thanks to Turk, Perry, Saul and Jared for their professionalism and courtesy in making certain my purchasing experience was the best it could possibly be!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
1.0

terrible people that own the lot

Went there and got a car for 7k a nice clean BMW.... everything felt good when i first test drove it. nothing wrong with the car. after a couple days i started to hear noises. all my lights were coming on the dash board. and my car wasn't perfoming like it was suppose to. come to find out when i took it to my buddy's shop. the transmission and engine were terrible. and now my car is only worth 3k. Diamond jims sold me a car that had alot of major issues. I took it back asked them if they could take a look at it or possibly refund me for the money i payed on this car they said no. there sneaky, dis honest and terrible. Dont trust Diamond Jims!!!!!!

1.0

terrible people that own the lot

Went there and got a car for 7k a nice clean BMW.... everything felt good when i first test drove it. nothing wrong with the car. after a couple days i started to hear noises. all my lights were coming on the dash board. and my car wasn't perfoming like it was suppose to. come to find out when i took it to my buddy's shop. the transmission and engine were terrible. and now my car is only worth 3k. Diamond jims sold me a car that had alot of major issues. I took it back asked them if they could take a look at it or possibly refund me for the money i payed on this car they said no. there sneaky, dis honest and terrible. Dont trust Diamond Jims!!!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
5 people out of 5 found this review helpful. Did you?
Yes No
Show full review
5.0

Excellent Experience

Purchased a car from the West Allis location. Joe and TJ made trading in my vehicle and upgrading to the perfect SUV a pleasant experience. My wish list was long and they worked hard to find me a vehicle that checked off all my boxes. Strongly suggest giving them a call if you are looking for a used car!

5.0

Excellent Experience

Purchased a car from the West Allis location. Joe and TJ made trading in my vehicle and upgrading to the perfect SUV a pleasant experience. My wish list was long and they worked hard to find me a vehicle that checked off all my boxes. Strongly suggest giving them a call if you are looking for a used car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
See all 83 reviews