Terry Volkswagen Subaru

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
65 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 4.0 out of 5
    October 27, 2020

    Have been taking my 2006 outback to this dealership for many years . Excellent service I purchased a ne 2020 Otback . The only setback was they did... not give me a good trade in for my 2007 Mercedes .

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 12, 2020

    Let my big dog come in to try out the car ! The new Ascent is a great car for my 3 big dogs ! A long road trip was also good, they went over everything... about the car in good detail.

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    Shopped for a new car
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  • November 13, 2015

    I assisted my son with buying a new Subaru BRZ recently. I was very impressed with the ease of this purchase. Randy Enloe made the experience fun for my... son as they had a good time going over the car with all of it's bells and whistles. I would highly recommend Randy as he went out of his way to find the car my son wanted at another dealership and made the deal happen. Thanks Randy for a job well done!

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    Shopped for a new car
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    Dealer Response

    Happy Mom Thank you for taking the time to leave a review about your experience with Terry Volkswagen Subaru. We take great pride in the service we p...rovide our customers, and Randy is a valuable part of the team. Please keep us in mind for any future needs. Thanks again

  • 5.0 out of 5
    October 6, 2020

    Nice place to buy a Subaru. A really good bunch of folks there.

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 28, 2020

    The staff at Terry's was very knowledgeable, helpful and friendly. The best part was they didn't pressure and play games that a lot of other car dealerships... do.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 19, 2020

    State inspection, normal scheduled maintenance, and completion safety recall for replacement of ODS sensor mat harness replacement were completed as promised.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Vince, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care! Kevin "Opie" Davis Sales... Manager kdavis@terryvwsubaru.com

  • 5.0 out of 5
    March 16, 2020

    As always, they kept me updated and got the r service done quickly

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! We hope to be of service to you agai...n! Take care! Kevin "Opie" Davis Sales Manager kdavis@terryvwsubaru.com

  • 5.0 out of 5
    March 25, 2019

    Called to check on the price of a vehicle on Car Gurus. Sales called back promptly. Have checked back periodically to ensure all questions asked. Sales... staff courtesy.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Hi Vader, we are very happy to have provided you with such a positive experience! Kevin "Opie" Davis Sales Manager 434-239-2601 kdavis@terryvwsubaru....com

  • 3.0 out of 5
    March 4, 2018

    Yes I went and tried out a vehicle on Friday and I have challenged credit and they were working on getting me financed and they said they needed to get... it financed on a Saturday and he would call me but I never heard anything back from them so I was very disappointed and then lack of response I feel like they should have followed up with their customer either way it went

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    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    February 25, 2018

    Everything about our experience was terrific! The dealership (including the restrooms) was spotless! Our Salesman, Randy Enloe, was outstanding. He... explained everything about our new vehicle in great, easy to understand detail. He was able to answer every question and made us feel very comfortable about the transaction. We would recommend him to anyone looking to purchase a Subaru. Each person with whom we had contact was pleasant and we felt no pressure. The Dealership really worked with us to make a good deal.

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