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Used 877-837-7832 Email Dealer
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Reviews

Average Ratings

4.8
Average based on 41 reviews.
  • Another Satisfied Customer

    I assisted my son with buying a new Subaru BRZ recently. I was very impressed with the ease of this purchase. Randy Enloe made the experience fun ...

    Dealer Response

    Happy Mom Thank you for taking the time to leave a review about your experience with Terry Volkswagen Subaru. We take great pride in the service ...


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    I assisted my son with buying a new Subaru BRZ recently. I was very impressed with the ease of this purchase. Randy Enloe made the experience fun for my son as they had a good time going over the car with all of it's bells and whistles. I would highly recommend Randy as he went out of his way to find the car my son wanted at another dealership and made the deal happen. Thanks Randy for a job well done!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Happy Mom Thank you for taking the time to leave a review about your experience with Terry Volkswagen Subaru. We take great pride in the service we provide our customers, and Randy is a valuable part of the team. Please keep us in mind for any future needs. Thanks again


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  • no hi pressure sales

    I visited the Terry showroom a couple of times before deciding on which vehicle I was interested in buying. There was no hi-pressure to buy when I...

    Dealer Response

    Bob Thank you for taking the time to leave a review about your buying experience with Terry Volkswagen Subaru, and Vernon & Chris. Vernon and Ch...


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    I visited the Terry showroom a couple of times before deciding on which vehicle I was interested in buying. There was no hi-pressure to buy when I was just looking. When I decided to buy the Forester, Vernon was very knowledgeable about the vehicle and not a pushy sales person. When I returned the next day, Vernon was on his day off and Chris stepped up and also took time to again go over thing about the process of buying. Vern on & Chris both worked together to make this one of the easiest purchase of a new vehicle that I have ever experienced.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Bob Thank you for taking the time to leave a review about your buying experience with Terry Volkswagen Subaru, and Vernon & Chris. Vernon and Chris are vital parts of our team, and takes great pride with a customer's needs and exemplifies the commitment to customer service as our dealership takes great pride in. Thank you again, and please let us know anything we can do to assist you in the future


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  • Excellent buying process

    Making the decision to trade in and buy a new car can be daunting, but Chris Woods put me at ease from the very beginning! He listened to what opt...

    Dealer Response

    Jill Thank you for taking the time to leave a review about your buying experience with Terry Volkswagen Subaru, and Chris Woods. Chris is a vital...


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    Making the decision to trade in and buy a new car can be daunting, but Chris Woods put me at ease from the very beginning! He listened to what options and add-ons I wanted and diligently searched for the Forester that was "just right" for me. Chris was key in making this an EXCELLENT buying experience. Thank you, Chris!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Jill Thank you for taking the time to leave a review about your buying experience with Terry Volkswagen Subaru, and Chris Woods. Chris is a vital part of our team, and takes great pride with a customer's needs and exemplifies the commitment to customer service as our dealership takes great pride in. Thank you again, and please let us know anything we can do to assist you in the future.


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  • Great Customer Service

    The Terry Subaru Service Department is exceedingly competent, reliable and professional. Vinay Machhi is to be commended for his kind, courteous, ...

    Dealer Response

    Jill Thank you for taking the time to leave a review about your experiences with our service department at Terry Volkswagen Subaru. We pride in ...


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    The Terry Subaru Service Department is exceedingly competent, reliable and professional. Vinay Machhi is to be commended for his kind, courteous, and professional manner in which he has assisted me through the years with car repairs and ongoing maintenance. Thank you, Vinay!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jill Thank you for taking the time to leave a review about your experiences with our service department at Terry Volkswagen Subaru. We pride in all aspects of our dealership from the sales to service,all clients are important to our business, and we so appreciate you putting the word out about your experience. Again, thank you for taking the time, and we look forward to assisting you in the future.


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  • Kudos to your Service Department

    I am very impressed with the awesome customer service I receive every time I need to take my Volkswagen Fahrenheit in for maintenance or repairs. ...

    Dealer Response

    Lynn Thank you for taking the time to leave a review about your experiences with our service department at Terry Volkswagen Subaru. We pride in a...


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    I am very impressed with the awesome customer service I receive every time I need to take my Volkswagen Fahrenheit in for maintenance or repairs. My husband and I purchased a yellow Fahrenheit from Terry Volkswagen in 2008 and it still runs like new! I am extremely happy with my purchasing experience, and the service I have received over the years. I would never take my car anywhere else!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Lynn Thank you for taking the time to leave a review about your experiences with our service department at Terry Volkswagen Subaru. We pride in all aspects of our dealership from the sales to service,all clients are important to our business, and we so appreciate you putting the word out about your experience. Again, thank you for taking the time, and we look forward to assisting you in the future.


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  • Internet shopping used cars

    Prompt, curtious, and professional via e-mail, as I requested.

    Dealer Response

    Debbie Thank you for taking the time to leave a review about your experience with Terry Volkswagen Subaru. We take great pride in the service we ...


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    Prompt, curtious, and professional via e-mail, as I requested.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Debbie Thank you for taking the time to leave a review about your experience with Terry Volkswagen Subaru. We take great pride in the service we provide our customers. Please keep us in mind for any future needs. Thanks again


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  • Excellent service

    Contacted, test drove, and purchased a used Volkswagen Routan all in one evening. I was a new customer and the sales rep Randy made us feel like w...

    Dealer Response

    Minivandad Thank you for taking the time to leave a review about your experience with Terry Volkswagen Subaru. We take great pride in the service...


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    Contacted, test drove, and purchased a used Volkswagen Routan all in one evening. I was a new customer and the sales rep Randy made us feel like we had been buying from there for years. He was very knowledgable of the vehicle, and clearly answered all questions we had about car/purchase options. The price was fair and financing quick and easy. I would highly recommend buying from Terry VW Subaru.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Minivandad Thank you for taking the time to leave a review about your experience with Terry Volkswagen Subaru. We take great pride in the service we provide our customers, and Randy is a valuable part of the team. Please keep us in mind for any future needs. Thanks again


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  • Quick Service!

    Stopped in yesterday to get a few unexpected repairs done, I was in & out in such a short time! got me right back on the road in no time! Always t...

    Dealer Response

    Thank you for taking the time to leave a review about you experience with Terry Volkswagen Subaru. We strive to make sure you are always informed ...


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    Stopped in yesterday to get a few unexpected repairs done, I was in & out in such a short time! got me right back on the road in no time! Always taken care of at the service department by knowledgeable advisors & accommodating staff!!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave a review about you experience with Terry Volkswagen Subaru. We strive to make sure you are always informed about all aspects of your maintenance, please keep us in mind for any future needs you may have. Thank you again


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  • Fantastic customer service!

    My husband and I own several VW Jettas and have taken them to Terry to be worked on as well as purchasing parts from the dealership. Peter in the ...

    Dealer Response

    Peggy Thank you for taking the time to leave a review about you experience with Terry Volkswagen Subaru. We strive to make sure you are always in...


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    My husband and I own several VW Jettas and have taken them to Terry to be worked on as well as purchasing parts from the dealership. Peter in the Parts department is wonderful! He has always been very helpful and has awesome customer service. We recently were in the market for a new vehicle and had been looking at Subaru. I couldn't decide if I wanted a Forester or an Outback. Peter, who is not a salesman, took the time to show me two different vehicles and helped me compare the options. While this wasn't his job, he was patient and very helpful. He then arranged for me to have a test drive of the Outback. Once I drove the Outback, I fell in love! Peter then took me to Nelson to help me find a vehicle. We had an Outback within a week. I love my new Subaru! I have never had such fabulous customer service! I know we will definitely be Terry customers for many years.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Peggy Thank you for taking the time to leave a review about you experience with Terry Volkswagen Subaru. We strive to make sure you are always informed about all aspects of your maintenance, please keep us in mind for any future needs you may have, and enjoy your new Subaru Thank you again


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  • Best Service Department / Sales Staff

    Due to superior service and sales staff from Terry VW, I currently own 2 Volkswagen’s and wouldn’t consider any other dealership for my needs. Bei...

    Dealer Response

    Donna Thank you for taking the time to leave a review about you experience with Terry Volkswagen Subaru. We really appreciate your continued loya...


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    Due to superior service and sales staff from Terry VW, I currently own 2 Volkswagen’s and wouldn’t consider any other dealership for my needs. Being a female, I rely on Service Manager Buddy Davis to take care of my service needs. Whatever he says is needed, I don’t question. When my daughter wanted to test drive a vehicle on their lot, I called Buddy for guidance with salesperson to send her to. Rodney Williams was waiting for her with vehicle she was inquiring about parked out front and the entire Terry staff made her feel very much at ease and took excellent care of helping her make the decision to purchase. While talking with Rodney, I also took notice of a beautiful white Passat parked out front and within 2 days, I purchased my 2nd VW. When friends or family members mention purchasing new vehicle, I make the suggestion to visit Terry before making their final decision / purchase. The entire staff makes you feel like family and no matter what your question is, they have the answers. I’m truly a 100% satisfied Terry Volkswagen customer.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Donna Thank you for taking the time to leave a review about you experience with Terry Volkswagen Subaru. We really appreciate your continued loyalty to our dealership and take great pride in exceeding expectations, please keep us in mind for any future needs you may have. Thank you again


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