[{"id":519774,"firstName":"Tyler","lastName":"Glatting","titleText":"Service Advisor","emailTxt":"tglatting@boardwalkautogroup.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":11,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/a91eefd755f1.jpg","drDealerId":15665,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":250442,"firstName":"Chris","lastName":"Truax","titleText":"VW Service Manager","emailTxt":"ctruax@boardwalkag.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":10,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/200b864a2736.jpg","drDealerId":15665,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":250384,"firstName":"Ed","lastName":"Costie","titleText":"Audi Brand Specialist","emailTxt":"ecostie@boardwalkag.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/61690d706016.jpg","drDealerId":104749,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":542244,"firstName":"Royal","lastName":"Hayward","titleText":"Valet","emailTxt":"rhayward@boardwalkautogroup.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/613bd81fcc31.jpg","drDealerId":104749,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":542267,"firstName":"Laura","lastName":"Brehm","titleText":"Service Assistant","emailTxt":"lbrehm@boardwalkautogroup.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/83bd393b5b4c.jpg","drDealerId":104749,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":496825,"personPtyId":39938085,"firstName":"Cheryl","lastName":"Kisow","titleText":"Sales and Leasing Professional","emailTxt":"ckisow@boardwalkautogroup.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/be2c7b0aa566.jpg","drDealerId":15665,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":519777,"firstName":"Chris","lastName":"Truax","titleText":"Service Manager","emailTxt":"ctruax@boardwalkautogroup.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/3651b76b008b.jpg","drDealerId":104749,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":250389,"firstName":"Jeff","lastName":"Hummel","titleText":"Audi Sales Manager","emailTxt":"jhummel@boardwalkag.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":20,"imageUrl":"https://cdn-user.dealerrater.com/images/96c11c13a1ff.jpg","drDealerId":104749,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":539025,"firstName":"Zac","lastName":"Medsker","titleText":"Service Advisor","emailTxt":"zmedsker@boardwalkautogroup.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":12,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/9c09c130977e.jpg","drDealerId":104749,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":250387,"personPtyId":38424828,"firstName":"Alex","lastName":"Feller","titleText":"Audi Brand Specialist","emailTxt":"afeller@boardwalkag.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":28,"imageUrl":"https://cdn-user.dealerrater.com/images/11d02e877132.jpg","drDealerId":104749,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":538981,"personPtyId":48129920,"firstName":"Michael","lastName":"Sauve","titleText":"Finance Manager","emailTxt":"msauve@boardwalkautogroup.com","combinedRecentReviewCnt":4,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/64de4f58a671.jpg","drDealerId":104749,"dealerEmpStartDtUtc":"1467331200","industryStartDtUtc":"957139200","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":538998,"firstName":"Mike","lastName":"Sauve","titleText":"Finance Manager","emailTxt":"msauve@boardwalkautogroup.com","combinedRecentReviewCnt":3,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/5e9429838e84.jpg","drDealerId":15665,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":250392,"firstName":"Corstiaan","lastName":"Westerhuis","titleText":"General Manager","emailTxt":"cwesterhuis@boardwalkag.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/10b16fb19677.jpg","drDealerId":104749,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":538978,"firstName":"Kyle","lastName":"Alchenberger","titleText":"Audi Brand Specialist","emailTxt":"kalchenberger@boardwalkautogroup.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/89e44eb231d9.jpg","drDealerId":104749,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":538984,"firstName":"Rob","lastName":"Stokvis","titleText":"Used Car Sales Associate","emailTxt":"rstokvis@boardwalkautogroup.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/6b6a3b95a29a.jpg","drDealerId":104749,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":282907,"firstName":"Anita","lastName":"Fulbright","titleText":"Controller","emailTxt":"afulbright@boardwalkag.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/10252ed6245f.jpg","drDealerId":104749,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":250445,"firstName":"Corstiaan","lastName":"Westerhuis","titleText":"General Manager","emailTxt":"cwestehuis@boardwalkag.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/83a5c26db155.jpg","drDealerId":15665,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":542474,"firstName":"April","lastName":"Sarabia","titleText":"Accounting","emailTxt":"asarabia@boardwalkautogroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/4255c23e9b41.jpg","drDealerId":104749,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":538988,"firstName":"Jake","lastName":"Dozeman","titleText":"Used Car Sales Associate","emailTxt":"jdozeman@boardwalkautogroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/75b6947e29a3.jpg","drDealerId":104749,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Audi Glenwood Springs & Glenwood Springs Volkswagen

Rectangle 48
Sales
Service Closed

Audi Glenwood Springs & Glenwood Springs Volkswagen Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2013

If a clean, meticulously maintained used car in the Glenwood Springs area is what you seek, buying from the extensive se

...

lection of used cars, crossovers and SUVs at Audi Glenwood Springs and Glenwood Springs VW will make your friends think you dropped a bundle on a brand new vehicle, while you enjoy the cash you saved and cruise the streets of Carbondale CO and Edwards in style.Are you searching for a specific used vehicle year, color, model or style, and don't see it here on our website? Let our excellent vehicle locator service get it for you - just fill out the Car Finder form right now and sit back while we do the work.

Service

Oil, Filter Change (Premium)

$110 and up*

Oil, Filter Change

$90.93 and up*

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
215 lifetime reviews. Includes reviews from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 10, 2018

    Tyler's help and prompt service was over the top. He was knowledgeable, efficient and very friendly. His customer service was beyond my expectations.... Thank you Tyler!!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Glenwood Springs Volkswagen

    Thank you for sharing your Glenwood Springs Volkswagen experience with us on DealerRater. Please let Tyler know anytime that we may be of further serv...ice to you. We appreciate your business and recommendation. Have a great evening.


    Worked with:
    Tyler Glatting

    Service Advisor

    (5.0) 15 reviews

  • 5.0 out of 5
    October 9, 2018

    I???m so so grateful to have found a dealership/service dept. that I can trust wholeheartedly. I???ve been going here for about 4 years and they have never... failed to make me feel like the most important customer. They go above and beyond to make sure I???m well taken care of, while also making sure I fully understand the process. I???m comfortable asking for advice because I know they will be honest with me. Truly can???t express how awesome the team here is and how hard they work to make sure your car is running right and you feel good about it. Have been through buying/selling/services and they are phenomenal with all. They always remember my name, and that says a lot!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Glenwood Springs Volkswagen

    Thank you for sharing your service experience with us on DealerRater this evening. We sincerely appreciate your business and recommendation. Please le...t Tyler, Chris, and Mike, know anytime that we may be of further service to you. Make it a great week!


    Worked with:
    Tyler Glatting

    Service Advisor

    (5.0) 15 reviews

    Chris Truax

    VW Service Manager

    (5.0) 22 reviews

    Mike Sauve

    Finance Manager

    NOT RATED

  • November 13, 2012

    had good experience shopping for suitable upgrade Audi

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    October 8, 2018

    Always prompt and efficient... these guys are truly the only way to properly care for your fine VW automobile. Their schedule is always accommodating... and their space is clean and quiet. Professionally staffed with knowledgeable folks, they truly care about your experience and your vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Glenwood Springs Volkswagen

    Thank you for sharing your Glenwood Springs Volkswagen experience on DealerRater. We sincerely appreciate your business and recommendation. Please let... us know anytime that we may be of further service to you and your VW. Make it a great week.


    Worked with:
    Tyler Glatting

    Service Advisor

    (5.0) 15 reviews

    Chris Truax

    VW Service Manager

    (5.0) 22 reviews

  • 5.0 out of 5
    October 3, 2018

    Everyone is always pleasant and professional at Audi Glenwood Springs. The waiting area is always clean and user-friendly. Overall its the easiest and... most reliable mechanic's service in the valley. Makes having an Audi a great experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Audi Glenwood Springs

    Thank you for sharing your Audi Glenwood Springs experience with us on DealerRater. We sincerely appreciate your business. Please let Ed and Chris kno...w anytime that we may be of further service to you. Make it a great day and enjoy your Audi!


    Worked with:
    Ed Costie

    Audi Brand Specialist

    (5.0) 11 reviews

    Chris Truax

    Service Manager

    (4.9) 9 reviews

  • 5.0 out of 5
    October 2, 2018

    Rob offered help to us immediately and eased my wife's nerves by being extremely nice and accommodating by listening carefully to her. He hustled to show... us every option that fit our needs, helped narrow down the choices and had us test driving in minutes. We met with finance within an hour and were cruising home in our brand new, detailed car that evening and totally relieved to be in what we wanted and done with process. Funny that we had just decided to check out Glenwood Springs Volkswagon last-minute, after less than satisfactory help from front range dealerships. Rob's commitment to helping us and his expertise enabled us to get the car we were hoping to find that day. We are so happy we went to Glenwood that day! Thank you Rob!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Glenwood Springs Volkswagen

    We are glad that you chose to check out Glenwood Springs Volkswagen last minute. Thank you for your business and for sharing your experience on Dealer...Rater. Please let Rob and Mike know anytime that we may be of further service to you. Make it a great week!


    Worked with:
    Mike Sauve

    Finance Manager

    NOT RATED

  • 5.0 out of 5
    October 1, 2018

    We have been having our Q5 serviced at Audi Glenwood Springs for several years. We have to drive from Dillon so it is very important that the dealer is... ready for our vehicle when we arrive. Audi Glenwood Springs has been straight forward and honest with every transaction that we have had with them. They have delivered on their promises and met time and budget. They also offer a complimentary shuttle service to downtown Glenwood Springs that helps us pass the time (and stimulate the Glenwood Springs economy) while we wait on the servicing of our vehicle. Many thanks to Chris and his team at Audi Glenwood Springs.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Audi Glenwood Springs

    Audi Q5 Gal, thank you for sharing your service experience with us on DealerRater. We sincerely appreciate your business and you making the drive from... Dillon. We are here for you anytime that you need further service. Make it a great week!


    Worked with:
    Royal Hayward

    Valet

    (5.0) 6 reviews

    Zac Medsker

    Service Advisor

    (4.8) 12 reviews

  • 5.0 out of 5
    October 1, 2018

    First time driving and Audi but the dealership was more than willing to stay late on a Saturday for me to come and test drive all the vehicles I wanted.... Therefore I was sold on working with Glenwood Springs Audi and bought a new Q 7!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Audi Glenwood Springs

    Congratulations on your new Audi Q7! Thank you for sharing your experience with us. We sincerely appreciate your business and recommendation. Please l...et Alex, Jeff, and Michael know anytime that we may be of further service to you. Have a great week... and enjoy your new Q7.


    Worked with:
    Jeff Hummel

    Audi Sales Manager

    (4.9) 20 reviews

    Alex Feller

    Audi Brand Specialist

    (4.7) 28 reviews

    Michael Sauve

    Finance Manager

    NOT RATED

  • 4.4 out of 5
    October 1, 2018

    I had a good experience getting two recall-related repairs done: the replacement of defective airbags, and the replacement of catalyst in the catalytic... converter system. The only reason I am not giving five stars is because the process of scheduling the repairs was frustrating. I called several times to get in the schedule and was told each time, ???we???ll order the parts and then call to let you you know when to come in???. Each time, no call came and I had to start all over again. The whole process took several months. I had to force the issue after about the fourth time I called in order to get some attention. After that unpleasant conversation I finally got in the schedule, and everything was completed satisfactorily.

    3.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    4.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Audi Glenwood Springs

    Bill, first, you have our sincere apology for any delay or frustration. That is not our way of doing business and we will review your particular exper...ience with our team. Please let us know anytime that we can be of service to you. We appreciate your patience and feedback here.


    Worked with:
    Zac Medsker

    Service Advisor

    (4.8) 12 reviews

  • 5.0 out of 5
    October 1, 2018

    Had to get a new lease, met Kyle, and enjoyed his honest approach. It was a nice experience working with him. We communicated often so they could get the... car that I wanted.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Audi Glenwood Springs

    Congratulations on your Audi! Thank you for sharing your experience with us on DealerRater. We sincerely appreciate your business and recommendation. ...Please let Kyle know anytime that we may be of further service to you. Have a great week!


    Worked with:
    Kyle Alchenberger

    Audi Brand Specialist

    NOT RATED

View More Reviews