[{"id":519774,"firstName":"Tyler","lastName":"Glatting","titleText":"Service Advisor","emailTxt":"tglatting@boardwalkautogroup.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":26,"imageUrl":"https://cdn-user.dealerrater.com/images/a91eefd755f1.jpg","drDealerId":15665,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":250442,"firstName":"Chris","lastName":"Truax","titleText":"VW Service Manager","emailTxt":"ctruax@boardwalkag.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":30,"imageUrl":"https://cdn-user.dealerrater.com/images/200b864a2736.jpg","drDealerId":15665,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":538981,"personPtyId":48129920,"firstName":"Michael","lastName":"Sauve","titleText":"Finance Manager","emailTxt":"msauve@boardwalkautogroup.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/64de4f58a671.jpg","drDealerId":104749,"dealerEmpStartDtUtc":"1467331200","industryStartDtUtc":"957139200","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":496825,"personPtyId":39938085,"firstName":"Cheryl","lastName":"Kisow","titleText":"Sales and Leasing Professional","emailTxt":"ckisow@boardwalkautogroup.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/be2c7b0aa566.jpg","drDealerId":15665,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":538998,"firstName":"Mike","lastName":"Sauve","titleText":"Finance Manager","emailTxt":"msauve@boardwalkautogroup.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/5e9429838e84.jpg","drDealerId":15665,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":250389,"firstName":"Jeff","lastName":"Hummel","titleText":"Audi Sales Manager","emailTxt":"jhummel@boardwalkag.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/96c11c13a1ff.jpg","drDealerId":104749,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":539025,"firstName":"Zac","lastName":"Medsker","titleText":"Service Advisor","emailTxt":"zmedsker@boardwalkautogroup.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/9c09c130977e.jpg","drDealerId":104749,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":519777,"firstName":"Chris","lastName":"Truax","titleText":"Service Manager","emailTxt":"ctruax@boardwalkautogroup.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/3651b76b008b.jpg","drDealerId":104749,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":250392,"firstName":"Corstiaan","lastName":"Westerhuis","titleText":"General Manager","emailTxt":"cwesterhuis@boardwalkag.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/10b16fb19677.jpg","drDealerId":104749,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":538978,"firstName":"Kyle","lastName":"Alchenberger","titleText":"Audi Brand Specialist","emailTxt":"kalchenberger@boardwalkautogroup.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/89e44eb231d9.jpg","drDealerId":104749,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":250445,"firstName":"Corstiaan","lastName":"Westerhuis","titleText":"General Manager","emailTxt":"cwestehuis@boardwalkag.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/83a5c26db155.jpg","drDealerId":15665,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":538984,"firstName":"Rob","lastName":"Stokvis","titleText":"Used Car Sales Associate","emailTxt":"rstokvis@boardwalkautogroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/6b6a3b95a29a.jpg","drDealerId":104749,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":538988,"firstName":"Jake","lastName":"Dozeman","titleText":"Used Car Sales Associate","emailTxt":"jdozeman@boardwalkautogroup.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/75b6947e29a3.jpg","drDealerId":104749,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Audi Glenwood Springs & Glenwood Springs Volkswagen

Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 8:00 AM - 6:00 PM

Audi Glenwood Springs & Glenwood Springs Volkswagen Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2013

If a clean, meticulously maintained used car in the Glenwood Springs area is what you seek, buying from the extensive se

...

lection of used cars, crossovers and SUVs at Audi Glenwood Springs and Glenwood Springs VW will make your friends think you dropped a bundle on a brand new vehicle, while you enjoy the cash you saved and cruise the streets of Carbondale CO and Edwards in style.Are you searching for a specific used vehicle year, color, model or style, and don't see it here on our website? Let our excellent vehicle locator service get it for you - just fill out the Car Finder form right now and sit back while we do the work.

Service

Oil, Filter Change (Premium)

$110 and up*

Oil, Filter Change

$90.93 and up*

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
237 lifetime reviews. Includes reviews from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 2, 2018

    Service as promised, on time and complimentary shuttle. Friendly staff that takes time to get to know you and take care of your vehicle, and it is serviced... and washed, ready when you are shuttled back to pick up your car!

    5.0 out of 5
    Customer Service
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    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your service experience with us at Glenwood Springs Volkswagen. Please let Tyler and Chris know anytime that we may be of furthe...r service to you. Make it a great week.


    Worked with:
    Tyler Glatting

    Service Advisor

    (5.0) 26 reviews

    Chris Truax

    VW Service Manager

    (5.0) 30 reviews

  • 5.0 out of 5
    November 29, 2018

    Tyler and Chris have always been friendly, professional and accommodating whenever I have to come into the dealer. They are on time with appointments and... estimating time needed, they explain what needs to be done, what was done, and if there are future needs for my VW. I went in recently for a quick recall fix and when I mentioned I had my snow tires in the trunk, they were able to take care of changing them out along with the recall fix in the time they originally quoted, plus washed it! They transported me to a shopping center so I could make best use of my wait time.

    Not Applicable
    Customer Service
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    Quality of Repair
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    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your VW service experience with us this afternoon on DealerRater. Please let Tyler and Chris know anytime that we may be of furt...her service to you. We appreciate you!


    Worked with:
    Tyler Glatting

    Service Advisor

    (5.0) 26 reviews

    Chris Truax

    VW Service Manager

    (5.0) 30 reviews

  • November 13, 2012

    had good experience shopping for suitable upgrade Audi

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    November 28, 2018

    Tyler and the service team we???re great. I???m a very satisfied customer. I was provided a loaner car and the turnaround time was great. My car was washed... when I return. This particular team at elk Mountain motors is top-notch. Thanks to the whole team. Harley

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tyler Glatting

    Service Advisor

    (5.0) 26 reviews

    Chris Truax

    VW Service Manager

    (5.0) 30 reviews

  • 5.0 out of 5
    November 28, 2018

    Came in to make an appointment. After checking my oil, I couldn't get the hood to latch. At that point, car was undriveable. Tyler came out from the... service desk and after about 10 minutes, had fixed the problem right in the driveway. He then installed a new battery into my key. No charge. Then explained how the tire pressure sensors worked and how I could keep an eye on them in the future. I was there for maybe 20 minutes. He did all of this on Monday the week of Thanksgiving so I could use the car to get out of town to see relatives. Came in for my appt. the next week at 8:30am, and had the car back with numerous items fixed and a bill of health by noon. Great customer service!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It was our pleasure to take care of you and get you safely on the road to visit relatives out of town. Please let Tyler know anytime that we may be of... further service to you. Make it a great day!


    Worked with:
    Tyler Glatting

    Service Advisor

    (5.0) 26 reviews

  • 5.0 out of 5
    November 28, 2018

    I had the airbag warranty taken care of at Audi of Glenwood Springs, Laura was very helpful with the process and keeping me informed on the progress of... the car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jeremy, we were happy to get your airbag taken care of you for you. Please let Laura and Zac know anytime that we may be of further service to you. We... appreciate you!


    Worked with:
    Zac Medsker

    Service Advisor

    (4.9) 16 reviews

  • 5.0 out of 5
    November 28, 2018

    Tyler Glatting and Chris Traux were very helpful in letting me come at the most convenient time for me (I live 45 minutes from the dealership). They worked... on my car immediately and kept me informed of the progress. The best thing was that they fixed the problem. I am so appreciative !

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Missy, thank you for sharing your service experience with us. Please let Tyler and Chris know anytime that we may be of further service to you. We app...reciate you!


    Worked with:
    Tyler Glatting

    Service Advisor

    (5.0) 26 reviews

    Chris Truax

    VW Service Manager

    (5.0) 30 reviews

  • 5.0 out of 5
    November 28, 2018

    With snow storms quickly approaching and the tires on my car ready for replacement, I was grateful to Tyler for making every effort to schedule my vehicle... for its winter tire change. A storm blew in shortly after the service call and I was prepared for the conditions!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for bringing in your car to get it ready to handle winter. We appreciate your business and recommendation here on DealerRater. Please let Ty...ler know anytime that we may be of further service to you.


    Worked with:
    Tyler Glatting

    Service Advisor

    (5.0) 26 reviews

  • 5.0 out of 5
    November 28, 2018

    The entire Audi Glenwood experience has exceeded expectations. From Alex in Sales, Mike in Finance, and Chris and team in Service - all have gone above... and beyond to make our Audi experience top notch. We have owned our Q7 for 2 years and could not be happier!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Cole, thank you for sharing your experience with Alex, Mike, and Chris, here on DealerRater. We sincerely appreciate your business and caring for your... Q7. Please let us know anytime that we may be of further service to you. Make it a great day!


    Worked with:
    Michael Sauve

    Finance Manager

    (5.0) 8 reviews

    Chris Truax

    Service Manager

    (4.9) 13 reviews

  • 5.0 out of 5
    November 16, 2018

    We have purchased 3 vehicles from Audi GWS and it is always a painless process. Ed Costie is the MAN!! I will be a return customer for sure.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience with Ed and the rest of our Audi Glenwood Springs team. We sincerely appreciate your business over the years. Pl...ease let us know anytime that we may be of further service to you. Make it a great week and have a wonderful Thanksgiving.


    Worked with:
    Michael Sauve

    Finance Manager

    (5.0) 8 reviews

    Jeff Hummel

    Audi Sales Manager

    (4.9) 23 reviews

    Corstiaan Westerhuis

    General Manager

    NOT RATED

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Audi Glenwood Springs & Glenwood Springs Volkswagen

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