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Reviews

Average Ratings

4.5
66 lifetime reviews.
  • Great experience!

    Overall, I had a wonderful buying experience today at Automax Ford in Killeen. Not only was the salesman, Timothy, knowledgeable on the vehicle I ...


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    Overall, I had a wonderful buying experience today at Automax Ford in Killeen. Not only was the salesman, Timothy, knowledgeable on the vehicle I ended up purchasing, but he was very nice and accommodating. And Charles in the business department was great. To top off the experience, they have drinks and snacks for customers and they had barbecue that they served today as well. Others came in, interested in the vehicle I was attempting to purchase, a 2013 Ford Raptor, and they didn't play the competition game that other dealerships might have to try and drive up the sales price. Very, very happy with my experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Leon is the best!

    Leon is great highly recommend him!! Used cars needs snacks too :)


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    Leon is great highly recommend him!! Used cars needs snacks too :)

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Awesome Dealership

    My husband and I just bought an SUV from Automax. It was by far the best buying experience. The dealership was clean and well maintained and the...


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    My husband and I just bought an SUV from Automax. It was by far the best buying experience. The dealership was clean and well maintained and they went out of their way to make us comfortable. We had free lunch and all the snacks we wanted. We bought our vehicle while the dealership was still running their dollar days special so we were able to purchase a Fitbit for one dollar. The vehicle was clean, in excellent shape and priced right. As soon as our sales woman drove up in it, we knew it was the one. Finally, we walked away with $15.00. worth of gas as well. Cheryl was a great saleswoman, not pushy, she just presented the facts. We are very pleased with the purchase and we highly recommend this dealer for all your vehicle needs.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Customer

    Me and my wife bought a car from Automax 3yrs ago and they made us a very good deal. So we went back to buy another one this year and they made u...


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    Me and my wife bought a car from Automax 3yrs ago and they made us a very good deal. So we went back to buy another one this year and they made us another very good deal. We worked with a salesman Mr Julio Hinkson who went out of his way to help us purchase are new car. And took care of us from start to finish ,the only thing that the dealer ship could do is try and speed up the time it takes to get you finished and out the door. Would I buy another vehicle form Automax yes.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Car buying is like going to the dentist

    Asked about several vehicles. Got a somewhat timely response. They want to get as much as they can for their vehicle, I want to pay as little as p...


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    Asked about several vehicles. Got a somewhat timely response. They want to get as much as they can for their vehicle, I want to pay as little as possible. Same old, same old. Good luck.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • thanks automax brandon mobley

    Automax is the way to go Carlos gave me an sweet deal. If you are looking for a car automax is the way to go.


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    Automax is the way to go Carlos gave me an sweet deal. If you are looking for a car automax is the way to go.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • IF YOU HAVE A WHOLE DAY TO KILL..... THEN GO

    This was a pretty bad car buying experience, but then again.... I don't like buying cars. I went to put a deposit down and that took about 3 hours...


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    This was a pretty bad car buying experience, but then again.... I don't like buying cars. I went to put a deposit down and that took about 3 hours just to make a deposit. I went back a little over a week later and paid cash for the vehicle and that took another 3 hours. They didn't even fill up the tank on a cash deal. You give them 19k cash and can't even get a full tank of gas??? The salesman promised a second key and now has reneged on that. I really wanted the car or I would have gone elsewhere. But it would have probably been the same treatment..... after all..... they are USED CAR SALEMEN. They would probably sell their mother if the price was right? I just hope I get good service from the car?

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great customer service....Kenneth Whitehead ¿

    Awesome customer service...Kenneth Whitehead and Leon Calloway...Very polite non pushy salesman¿


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    Awesome customer service...Kenneth Whitehead and Leon Calloway...Very polite non pushy salesman¿

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
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  • 2016 mustang

    I suggest you ask for Jerry Crankfield. He was super nice never pushed anything on me he listened to what i wanted found the exact car i asked for...


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    I suggest you ask for Jerry Crankfield. He was super nice never pushed anything on me he listened to what i wanted found the exact car i asked for bei g a used mustang with only 1,800 miles. It had some scratches and one small dent . he went around with me finding these marks and getting the body shop to fix them before i take possession of the car. The wife had a reflux attack and he even went to his own car and brought her tums...what a gentleman!! And Stacey farrell in finance was a very smart and pleasant man to work with. Im a 55 yr old man who has bought 3 new cars in my life and never had such of a detailed buying ordeal. Thank you automax ford. Especially a big thank you again to Jerry Crankfield

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experience buying a used car!

    I saw a car advertised online and called to get more information. I talked to Dean in online sales, and he was more helpful than I could have ima...


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    I saw a car advertised online and called to get more information. I talked to Dean in online sales, and he was more helpful than I could have imagined. After a bit of haggling, we came to an agreement and I put down a small deposit to hold the car(to make sure they didn't sell it to someone else--they never charged my card, though; I guess they trusted me). The car wasn't quite ready to go yet (they had just received the car, and needed to finish some of their paperwork, do a 110 point inspection, and detail it for me), but Dean kept me fully informed. About a week later, I drove down to Killeen in a 1-way rental car. Dean picked me up at the rental car company in the car I bought. I drove us back to the dealership, test driving the car on the way, and we completed the paperwork. During my brief wait, I was very impressed with their staff and their facilities. They made me very comfortable. After the paperwork was done with Stacy, who was extremely nice and efficient, they let me "spin the wheel" to get a prize and I drove away with a full tank of gas and a restaurant gift card. I think this was the easiest car transaction in my life. These people struck me as honest and helpful and I highly recommend Automax, Dean, and Stacy!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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