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Reviews

Average Ratings

4.1
Average based on 20 reviews.
  • Great Service @ Vista VW

    My car had a light that showed "check engine" I took my 2015 Jetta to Vista VW @ 10:00 AM and my car was ready by 12:46 pm...

    Dealer Response

    Thank you for taking the time to leave a 5-star review, Hector! I am so happy that you received quick and efficient service. Come back anytime!


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    My car had a light that showed "check engine" I took my 2015 Jetta to Vista VW @ 10:00 AM and my car was ready by 12:46 pm! Outstanding!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to leave a 5-star review, Hector! I am so happy that you received quick and efficient service. Come back anytime!


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  • Best Car Buying Experience

    I'm a previous BMW owner but my last car was Mercedes. I had a deposit on another Mercedes but decided go stop by BMW and found the M5 I liked fr...

    Dealer Response

    Chris, thank you so much for sharing your experience with us. We truly value our customers and it's always great to hear that customers are receiv...


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    I'm a previous BMW owner but my last car was Mercedes. I had a deposit on another Mercedes but decided go stop by BMW and found the M5 I liked from their website listing. I went in and was greeted by Sam B. in sales. He was very professional and helpful and not pushy at all. The price was a little out of my range but he assured me they could work something out. The sales manager Nick Gara was extremely helpful and after going through some questions with him regarding what I was willing to pay he really went to work for me. Even though my credit was average they managed to get me top tier financing with BMW thanks to the help of Finance Manager Steve Reeves. He worked his butt off to make the deal work and even called in a favor to the General Manager Mike Perrault who was able to pull some strings and make it all happen and was nice enough to personally thank me for my business. I have bought cars from many local dealers from West Palm to Miami and this team was by far the best I've seen. They really made me feel like a valued customer and went the extra mile in every way from the car getting certified, serviced and detailed to making me feel at home while waiting. They also had their BMW "Genius" Mike G. go through the car with me to make sure I knew how all of the features worked which was great. I am a customer for life and very grateful.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Chris, thank you so much for sharing your experience with us. We truly value our customers and it's always great to hear that customers are receiving great service. Thank you for your loyalty to Vista BMW Pompano Beach - we look forward to seeing you again soon!


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  • Great purchase experience

    Purchased a CPO M4 this past week and the entire process was a smooth and pleasant experience. Ian and Nick were very professional and responsive ...

    Dealer Response

    Mike, we're thrilled to hear that you had a smooth and pleasant experience. We'll be sure to pass your kind words on to Ian and Nick. Thanks for t...


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    Purchased a CPO M4 this past week and the entire process was a smooth and pleasant experience. Ian and Nick were very professional and responsive to my needs and I believe I received a fair price for my purchase. I had to drive over 40 miles each way to do the deal, but my experience was worth it.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Mike, we're thrilled to hear that you had a smooth and pleasant experience. We'll be sure to pass your kind words on to Ian and Nick. Thanks for the stellar review!


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  • Repair of AC

    Jonathan Turk the Service Consultant did an excellent job.

    Dealer Response

    Thank you so much for the great review and 5-star rating! We appreciate your compliments, and I'll be sure to pass along your kind words to Jonath...


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    Jonathan Turk the Service Consultant did an excellent job.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you so much for the great review and 5-star rating! We appreciate your compliments, and I'll be sure to pass along your kind words to Jonathan. Please come back and see us anytime!


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  • Medical sakes

    Peter was professional and extremely helpful. I felt like family.

    Dealer Response

    Thank you for the 5-star review, Kimberly!


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    Peter was professional and extremely helpful. I felt like family.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the 5-star review, Kimberly!


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  • Great Car with a Great Deal!

    Saw a Lexus IS-F that they had literally just got in and posted for a day on website. Had Lance Matekel, who was in sales reach out to me immediat...


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    Saw a Lexus IS-F that they had literally just got in and posted for a day on website. Had Lance Matekel, who was in sales reach out to me immediately the next day. Excellent communication! He did everything he could to get me the car I wanted for the right price! So I drove 3 hours from Orlando to get there and the car was just painted not knowing if i can take it home. Again, Lance did everything he could so I could drive the car home that very day! Lance is an awesome guy, no pressure he is willing to do whatever it takes to help you get the car you want! And Butch Roller, the Pre-Owned Manager was also great and willing to work out the numbers with you! Went to the finance department after and it was the smoothest sign and drive I ever done in my life, got straight to the point. Overall, a great experience from the Vista BMW Pre-Owned department team! Thank You Guys!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great dealership with good price and good vehicle

    We bought a Volkswagen Passat tdi there about three weeks ago. For the price we could afford to fly down to Pompano Beach to buy the car and drive...


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    We bought a Volkswagen Passat tdi there about three weeks ago. For the price we could afford to fly down to Pompano Beach to buy the car and drive it back. We didn't need to rent a car. Salesman picked us up at the airport and drove us to the dealership. We went for a test drive. The car was ready to go very shortly and filled with fuel. I never had a dealer do that before. We accomplished our business in a reasonable time and we were on our way back home to northwest Florida. Next time i need a car i hope Vista BMW has the car i need again. It was the most hastlefree car buying experience i have ever had. Thank You Sevy

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Sales Department Fails to Live Up To A Committment

    Bought a car from the Volkswagen used car section of the dealership last year. When we purchased the car, they said the first oil change was free ...


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    Bought a car from the Volkswagen used car section of the dealership last year. When we purchased the car, they said the first oil change was free of charge. Brought the car in when it reached 30,000 miles and they said it was not necessary at that time for it to be done because we had recently purchased it and all work had been done. We brought it back in today, and the service department said it could not honor the free oil change. Then we went to the salesman who had sold us the car and explained the issue, and he said he didn't know why they couldn't honor it. The salesman and service person went to the manager and he refused to honor it as well. The message that was relayed to us was "no, they would not honor their word". Frustrated, my husband went in to see why they were refusing, and he was stonewalled from the very start. All the manager kept saying was we are not doing it and if it was not in writing it would not be done. My husband was upset and the finance manager got involved in the conversation that had nothing to do with him and told my husband you're raising your voice and to "get out". We were about to purchase either a CC or a demo car that was in the showroom and told them that they had lost their sale. They said "good for you" and we left. We will never do business with Vista again. They do not know how to handle a customer who is getting poor service. Vista reinforced the used car salesman perception of talking fast and not delivering.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Vista BMW....Great Buying Experience, finally!

    We loved our buying experience with Vista BMW! Our salesperson, Lance was professional, yet actually personable and comedic. In a sales industry t...


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    We loved our buying experience with Vista BMW! Our salesperson, Lance was professional, yet actually personable and comedic. In a sales industry that usually comes across as pushy and overbearing.....Lance was a breath of fresh air. Vista's manager, Butch was truly accommodating to our every need. We usually dread the car purchasing dance of back and forth negotiating that insults your intelligence and seems so ridiculous. We had none of that at Vista BMW. We will purchase from Vista again. Ask for Lance when you visit. You won't regret it......

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent Car Buying Experience

    I wanted to express my gratitude to Vista BMW VW along with an extremely professional salesman in Sam Benchannouf. I helped my 19 year old son pur...


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    I wanted to express my gratitude to Vista BMW VW along with an extremely professional salesman in Sam Benchannouf. I helped my 19 year old son purchase his first vehicle at this dealership. I usually like to shop around before committing to purchasing a vehicle. I am very meticulous when it comes to dealing with car dealerships. I gave Sam my expectations on my trade in and the full dynamics on their vehicle. I can tell you from start to finish that this was one of the best car buying experiences that I ever had. I already brought the car in for a service repair, and the staff are extremely helpful and professional. There was a minor issue that came up after wards on the car. I contacted Sam, and he immediately resolved the problem. Without hesitation, I would highly recommend this dealership to all my family and friends.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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