Reviews

Average Ratings

3.8
34 lifetime reviews.
  • What a Fiasco!!

    Went there 4 May after getting an internet reply saying I really needed to come in to get a better quote. I wanted to do business locally so I wen...


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    Went there 4 May after getting an internet reply saying I really needed to come in to get a better quote. I wanted to do business locally so I went to the dealership. After waiting about ten minutes to talk to the lady who gave me the internet price she said I needed to talk to salesman. Waited longer to get salesman. He went to get car even after I told them I wanted a good price and didn't need to see the car at this point. When he got back he then had to leave to get a price. Came back with the same internet price. I told him that wasn't going to work because they were $7000 higher than Butler. We figured out he was giving me a price on a 4wd and I wanted a 2wd. He then left a couple of more times only to finally come back with a price of about $1500 more than other dealer. All this took almost two hours from the time I walked in. Since the salesman couldn't seem to get the pricing right I told him to see what he could figure out and give me a call. That's when he said if I could get that price at Butler why didn't I buy it? I couldn't believe what I had just heard!! I then told him he was "some salesman , I think I'll do just that". I see all these Lowe commercials about price, service and customer satisfaction - Well not only did I not receive any of the three, but I also was insulted with this so called salesman's comments.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Buying First Car - Jamey Harrelson

    I bought my first car from here and the service was beyond great. Working with Jamey Harrelson made the process quick, simple, and a day to rememb...


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    I bought my first car from here and the service was beyond great. Working with Jamey Harrelson made the process quick, simple, and a day to remember. I would recommend everyone to see Jamey Harrelson for their buying car experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Gone down hill

    Have bought 4 cars here before always worked well with them. Went after looking on there website seeing what they had it listed for right off the ...

    Dealer Response

    Andy, my name is Carolyn. I am the Customer Relations Manager for Sales at Lowe Toyota. I would like you to contact me as soon as possible, so we ...


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    Have bought 4 cars here before always worked well with them. Went after looking on there website seeing what they had it listed for right off the bat they came in 5000 higher than they had it listed for on Internet. Then when I pointed it out they lowered the price but for some reason they dropped to price listed but for some it only dropped the price 2500 from first contract to second contract. After I said something was basically told take it or leave it so we left. After today I am finished with Lowe

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Andy, my name is Carolyn. I am the Customer Relations Manager for Sales at Lowe Toyota. I would like you to contact me as soon as possible, so we can get to the bottom of this. What you have described is not the philosophy of our dealership. Our customers are of the utmost importance. Please call me and provide me with the reason you wrote such a degrading review. We need to know exactly what happened, who you spoke with, and when it happened. As I said before, customers (you), are important to us. I look forward to speaking with you. Carolyn J Hooton, Customer Relations Manager, Sales.


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  • Horrible!

    Worst experience ever, I really regret doing business with that place, customer services and sales person are ok but are not honest and the title ...

    Dealer Response

    Brenda, my name is Carolyn J Hooton. I am the Customer Relations Manager for Sales. Please tell me what happened. You are very important to us, a...


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    Worst experience ever, I really regret doing business with that place, customer services and sales person are ok but are not honest and the title and tag personnel are really disrespectful and not helpful at all.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Brenda, my name is Carolyn J Hooton. I am the Customer Relations Manager for Sales. Please tell me what happened. You are very important to us, and I want to find out who you dealt with, and what happened. Please give me a call at: 478-971-5693 ext 110. If I am not in my office, leave me a voicemail, and I will call you back. We need to know what happened so we can prevent it from happening again. I am here on Saturday from 9am until 6pm, if that is a better day for you. Or during the week, except Thursday, at the same times. Please call me. Thank you.


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  • Great car buying experience

    My husband purchased new vehicle, Bill Dodd is without a doubt the friendliest, most helpful car sales person He is very patient and will explain ...


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    My husband purchased new vehicle, Bill Dodd is without a doubt the friendliest, most helpful car sales person He is very patient and will explain anything that you ask to him he is also very knowledgeable about the cars that he sells i am highly recommend this guy to everybody. Me and my husband are so happy for our new truck.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • great sales person

    Bill Dodd is a great salesman! I will do all future dealings with him and lowe toyota. This was my second purchase from this dealership and plan t...


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    Bill Dodd is a great salesman! I will do all future dealings with him and lowe toyota. This was my second purchase from this dealership and plan to keep coming back. Me and my wife are very satisfied with our new vehicle. I highly recommend this dealership to everyone and will make sure to let everyone know the great experience i had at lowe toyota. Thank you everyone.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Very helpful salesman

    I stopped by & requested a test drive of a Scion. The salesman was very accommodating, even though I stated that I could not buy within 6 months.


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    I stopped by & requested a test drive of a Scion. The salesman was very accommodating, even though I stated that I could not buy within 6 months.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Great Sales Person

    I am extremely impressed with the service we received from Jamey Harrelson. If you want a good sales person, who is great at their job.please see ...


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    I am extremely impressed with the service we received from Jamey Harrelson. If you want a good sales person, who is great at their job.please see him! Not only was he professional, helpful and knowledgeable he went above and beyond to help us. I highly recommend Jamey Harrelson and Toyota Lowe warner Robins.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Service, Aswesome Staff

    I recently visited this location around 5:00 pm on 01/13/16. The receptionist was so nice with a very friendly smile. I explained why I was there ...


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    I recently visited this location around 5:00 pm on 01/13/16. The receptionist was so nice with a very friendly smile. I explained why I was there she immediately located Chris(finance manager ) we talked for a few minutes and he immediately started the process. I met with Eric Holmes (awesome salesman) he was very thorough and really went the extra mile to help close this deal. Our deal was finalized within (24) hours, they brought the paperwork to sign to our office in Eatonton, GA and delivered the car to us also. Now this is what I call TRUE customer service. We will be referring everyone in this area to you all. Chris and Eric you'll are AWESOME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great Dealership

    My husband and I have bought many new cars over the years. I can honestly say this was the best experience we have ever had. Our salesman, Bill Do...


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    My husband and I have bought many new cars over the years. I can honestly say this was the best experience we have ever had. Our salesman, Bill Dodd was Awesome! He went out of his way to get us what we wanted and to make sure we were happy. Bill Dodd put no pressure on us to buy, like most dealerships do. Lowe Toyota gave us what we asked for our trade ins. And they went out of their way to find the exact color and features we wanted in the Rav4 Limited. Thank you again to Bill Dodd and Lowe Toyota for the no pressure, no games, and being very honest and fair with us. This was the first time we truly left from buying a new car, and knew that we got a great deal! Way to go,Bill Dodd and the staff at Lowe Toyota. We love our Rav4 Limited. Tim and Charlene

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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