Heritage Volkswagen of West Atlanta

3.6 out of 5 3.6
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM

Heritage Volkswagen of West Atlanta Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2016

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!

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If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!

"We Make It Easy!!"

Service

Tire Rotation

Complimentary

Wiper Blade Replacement

$35.9

Car Wash

Complimentary

Air Filter Replacement

$71.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.6 out of 5 3.6
221 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 25, 2019

    I been keeping in touch with them and they have been doing the same for me my car went out on me last week and I been in search of a vehicle but I have... things to get before I can go in and they are working with me

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 29, 2019

    I walked in and within an hour I was on my way- with my new suv!!!! The finance girl was wonderful and explained all my options and the salesman Marquise... went above and beyond to make sure I was taken care of

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • August 26, 2017

    Keith was great. Really listened and understood my needs. Management was quick to follow up and provide even more great support. Keith was like talking... to a friend.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    August 20, 2019

    Jerry is anything but welcoming and friendly as one should be in customer service. I have visited the dealership several times and each time it is the... same service experience.

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    3.0 out of 5
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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to review our dealership and provide us with your feedback. We'd like to learn more about your visits and where you feel... we have an opportunity for improvement in order to make your next service visit a 5 star experience. If you are open to discussing, please contact our Service Manager, Demertrick Harris, or our General Manager, Casey McGraw at (770) 872-0033.

  • 5.0 out of 5
    July 30, 2019

    Arrived upset.....left happy. Patrick was friendly and assured me I would be back on the road in just a few minutes. They even washed my car.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    July 20, 2019

    Normally get my oil change at this location they have good prices and fast. This visit I waited 4 hours for oil change and no one said why, I went to... ask and was told Express was not working; they could have said that earlier. Employees are friendly especially Jerry he's always nice.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 13, 2019

    I can only, state what my experience with these Wonderful People, Phenomenal! I have never experienced the patience and effort that was made to meet my... requirements for a new vehicle. With terms that met my Budget. Francea: "We will put you in the vehicle of your choice". Great caring Crew, would reccomend to all my friends!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 29, 2019

    I went to 4 different places to get an oil change just to find out my dipstick was broken and I couldn't get an oil change without a functioning one. All... the oil places I went were trying to get over on me and charge me more than what was necessary. I went to VW Heritage originally just to see if they had a dipstick. They had one and they were able to replace it and then get me scheduled me for an oil change. They offered to take me home so I wouldn't have to wait there, which was really nice. Jerry and the rest of the crew were extremely nice and I will definitely be back.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    June 15, 2019

    Started my service on time. Had complimentary coffee and WiFi. Was in and out quickly. Waiting room was clean and comfortable with great amenities. Great... service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 17, 2019

    The people at the dealership work hard to earn your business. They are honest and give the best deal possible. They make buying a vehicle easy.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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