New Motors BMW, Volkswagen, Subaru

4.4 out of 5 4.4
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 7:30 AM - 6:00 PM

New Motors BMW, Volkswagen, Subaru Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2010

New Motors proudly sells BMW, Volkswagen, and Subaru. Come see us today and we will help get you into the vehicle you want. Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too. Our mission statement: "To ensure that you remain our customer for life we are committed to exceed your expectations---Period!"

...



New Motors offers a full line of service areas including:
New Automobile Sales
Pre-owned automobile Sales
Auto Loans and Financing
Certified service department
Full selection of parts and accessories

"To ensure that you remain our customer for life, we are committed to exceed your expectations--Period!"

Service

Tire Rotation

Complimentary

Detailing

$179.95 and up*

Wheel Alignment (AWD)

$89.95 and up*

Car Wash

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
82 lifetime reviews.

Read reviews that mention:

  • 5.0 out of 5
    August 26, 2020

    Excellent, clean, courteous, professional, efficient

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Rich, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be m...ore than happy to assist you! Safe travels!

  • 4.0 out of 5
    August 24, 2020

    Nick was very knowledgeable when showing us the car and Beth was also when she showed us all the electronics. They answered all questions we had and did... not pressure you into anything that you didn?t want. Very friendly and would go back again.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Shel, thank you for your kind review; we are happy to pass along your comments to the team here at New Subaru! We strive to deliver a great experience... to all of our valued customers. Reviews like yours help us to continually improve.

  • September 10, 2020

    I had a great service experience at New Motors Subaru. This is my second Subaru that I have purchased there and depend on them for all of my service needs.... I appreciate the courteous and prompt service from them.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Brown, thank you for your high star rating. We're happy to see that your experience with us was excellent! Please let us know if you have any addition...al questions about services you received and thank you again for choosing New Subaru!

  • 5.0 out of 5
    August 16, 2020

    Shelly Thomas and her service team did an excellent job determining that the major reason for intermittent front end instability is a result of momentary... component separation of Yokohama tires. We didn't expect this condition to occur after approx. 21.5k miles. Instability is still present which results in an unsafe driving feeling. We do believe that the Forester is a reliable vehicle but whether or not is a "most trusted brand" is being questioned. At this time, it's all because of "Yokohama dancing tires syndrome". Again, we would like to thank Shelly and her dedicated team for a very well done service work. Would recommend this dealer to a friend with some reservations. The above comments were sent to you previously.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    William, thank you for your kind review; we are happy to pass along your comments to the team here at New Subaru! Your recommendation means so much to... us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

  • 5.0 out of 5
    August 3, 2020

    The service team at New Motors Subaru in Erie PA is friendly, knowledgeable and attentive to the needs of the customer and their vehicle. The sales team... is so helpful...we have purchased 3 Subaru vehicles over the years for our family and continue to happily drive them!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, thank you for your kind review; we are happy to pass along your comments to the team here at New Subaru! We strive to deliver a great experience t...o all of our valued customers. Reviews like yours help us to continually improve.

  • 4.0 out of 5
    July 20, 2020

    Have purchased two Subaru vehicles from Seth, at New Motors. We have been treated well and are very happy with our purchases. Seth has helped find the... vehicles/options we wanted and has been pleasant to deal with.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Twosubs, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at New Subaru. Please let us know if you h...ave any additional questions about services you received and thank you again for choosing New Subaru!

  • 2.0 out of 5
    July 8, 2020

    I took my 2019 Outback in for a recall on the fuel pump. It was supposed to be a little over an hour repair according to the recall letter I received.... After about 2 hours, I asked about just getting my car and forget the wash. On the way home the car died. It was towed back to the dealership for repairs. They had pinched the fuel line and repaired it by putting in a stent, like in a blocked artery. I felt the line should have been replaced.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so disappointed to learn of this situation you have described. Please reach out to us at (814) 868-4805 and we will work with you personally in... rectifying the issues you experienced.

  • 1.0 out of 5
    June 30, 2020

    Took over 1 month to complete a 2 day repair. Multiple unreturned calls. Car sat unworked on for over 2 weeks. New scratches and dents upon return.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, we are so disappointed to learn of this situation you have described. Please reach out to us at (814) 868-4805 so we can discuss the details of yo...ur visit in hopes of restoring your confidence back in our dealership.

  • 5.0 out of 5
    June 22, 2020

    Ryan Franklin is great, very knowledgeable, went out of his way for great customer service.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Stephen, we're happy you found our staff to be so supportive during your experience here at New Subaru. We strive to deliver a great experience to all... of our valued customers. Reviews like yours help us to continually improve.

  • 5.0 out of 5
    May 19, 2020

    I put a down payment on the car and a few days later everything closed due to covid 19. As soon as they could Jeff called and offered to deliver to my... driveway. Process went well. However, I have hardly driven it because nothing is open to drive to.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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