New Motors BMW, Volkswagen, Subaru

Reviews

Average Ratings

4.9
810 lifetime reviews. Includes reviews of New Motors BMW, Volkswagen, Subaru from DealerRater.com
  • spur of the moment

    We had taken our Cross trek in for routine service. And I start to look around. My husband told salesman no don't talk to her. LOL That is how I w...


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    We had taken our Cross trek in for routine service. And I start to look around. My husband told salesman no don't talk to her. LOL That is how I walked out with the Cross trek. Well long story short traded in for a Forrester. This was on Friday afternoon and picked up new car Following Wednesday. They didn't have what I wanted on the lot but was able to locate one for me. We could have picked up earlier but Wednesday worked for us. Everything went smoothly from the finance to the salesman explaining everything about the car. I have been very satisfied with the dealership and their service department. I have dealt with other Subaru dealers and this one is a winner.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Satisfed customer
    September 20, 2017

    This is my second vehicle I have bought at Erie Motors. Mike Francis always makes you feel comfortable and goes out of his way to satisfy his cust...


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    This is my second vehicle I have bought at Erie Motors. Mike Francis always makes you feel comfortable and goes out of his way to satisfy his customers...our experience from beginning to end of buying a new car from him was great.....explains everything about the vehicle and makes sure you understand all details before you drive off the lot. I have always been very satisfied with the service department, also.

    Does recommend this dealer

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  • Great auto buying experience
    September 19, 2017

    My wife and I have been looking quite a while for a vehicle to fit our lifestyle, deciding on a CUV. With many models to choose from we went fro...


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    My wife and I have been looking quite a while for a vehicle to fit our lifestyle, deciding on a CUV. With many models to choose from we went from dealer to dealer and met many salespeople along the way. The choice got narrowed to two models, different dealers. One dealer we have dealt with in the past and have been very satisfied with the staff and particularly with the vehicles we purchased (New). While we both agreed the model they offered would be an excellent choice we were actually put-off with the "Welcome" we received, or rather the lack of. The sales person we dealt with did little to earn our business and the overall "atmosphere" was rather cold and uninviting. This was true with the first as well as subsequent visits during our search. Seth was our contact at New Motors and was extremely knowledgeable, professional, and, particularly important to us, listened to our wants and needs. He kept in contact throughout our search process, and never "hounded" us. He worked very hard for our business as did the ancillary staff at New Motors. Our experience at New Motors was enjoyable as well as productive! We will highly recommend both the Subaru brand as well as New Motors! Ask for Seth Murphy, he'll earn your business.

    Does recommend this dealer

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  • Incredible Sales Team
    September 18, 2017

    Ask for Stephen Kolenda! He was extremely patient and helpful the whole process. He's friendly, professional and trustworthy. Buying a car can be ...


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    Ask for Stephen Kolenda! He was extremely patient and helpful the whole process. He's friendly, professional and trustworthy. Buying a car can be a stressful and scary situation but you can trust that Stephen will have your back every step of the way.

    Does recommend this dealer

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  • Excellent
    September 15, 2017

    Excellent customer service. Kevin was so helpful with everything. It was very nice to be able to send all information online and thru email so I k...


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    Excellent customer service. Kevin was so helpful with everything. It was very nice to be able to send all information online and thru email so I knew my budget before going in. Whole staff is friendly and awesome! I will be recommending friends and family to talk to them for vehicle purchases.

    Does recommend this dealer

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  • You really know your product
    September 15, 2017

    I visited your store first and I just should have stayed visited 8 different dealers drove 10 different cars and none of them could even begin to ...


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    I visited your store first and I just should have stayed visited 8 different dealers drove 10 different cars and none of them could even begin to compare to your Subaru Forrester Your salesmen Steve made the car fun and yet told me all about the safety features which was very important to me having just been in a accident were my car was totaled Steve Dillon was great got me the color I wanted which was blue he was great person to work with

    Does recommend this dealer

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  • best car-buying experience ever
    September 13, 2017

    Our first visit ever to New Motors, and we were so pleased we bought the car that day, Our salesperson Kyle and the Finance office guru Nicole wer...


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    Our first visit ever to New Motors, and we were so pleased we bought the car that day, Our salesperson Kyle and the Finance office guru Nicole were so helpful and did not try to upsell us or pressure us in any way. We look forward to meeting with Beth on our return trip.

    Does recommend this dealer

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  • Effortlessly traded in my 2016 for a 2018
    September 13, 2017

    I purchased my first new car, a 2016 Subaru Outback Premium, from Steve Dillon in September 2015 and he made what I thought was going to be a ner...


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    I purchased my first new car, a 2016 Subaru Outback Premium, from Steve Dillon in September 2015 and he made what I thought was going to be a nerve racking process easy, comfortable and informative. This past summer New Motors contacted me twice about their Guaranteed Trade In Program. In June I talked to Andrew Vollant about getting into a 2017. The 2018's weren't out yet and pricing wasn't available, but it got me thinking about upgrading trim levels. When my inspection was due at the end of August I sat down again with Andrew after having seen the 2018 Outbacks in person and in reviews. After deciding to go with the Outback Limited, working out the trade and pricing with Andrew was a breeze. Since New Motors had the color, trim and package I wanted I was able to pick up my new vehicle just a few days later and it was once again a pleasure to work with Steve getting acquainted with new features and technology. He was patient, knowledgeable and thorough. Steve introduced me to Beth Moski who, as an Encore Delivery Specialist, has been incredibly helpful in researching and answering my questions about the new head unit. Allen Yingling was great to deal with when financing my new purchases both times. I enjoy the friendly and professional service when in for routine maintenance. Mike Schember is always patient with my questions and good to talk to about music. Thanks New Motors Subaru!

    Does recommend this dealer

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  • What shopping for a car should always be like
    September 12, 2017

    My wife and I had been contemplating new vehicles for over a year. We test drove a Subaru last winter to see how it would do in the snow and were...


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    My wife and I had been contemplating new vehicles for over a year. We test drove a Subaru last winter to see how it would do in the snow and were very pleased, still we decided to wait till the newer model was released. Tony at New Motors helped us through it all from start to finish. Patient, thorough, and knowledgeable all describe Tony and the others we dealt with at New Motors. In the end we got exactly what we wanted at a great price and couldn't be happier.

    Does recommend this dealer

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  • New purchase
    September 12, 2017

    Having fun so far learning and enjoying my new car. Can't wait to go for a trip Have a feeling it will be great.


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    Having fun so far learning and enjoying my new car. Can't wait to go for a trip Have a feeling it will be great.

    Does recommend this dealer

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