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Thank you Erick & Anna for taking care of us!
Erick Martinez was exceptional and made the process simple. I left BMW with a new car and excellent customer care. This was a breath of fresh air after I left the Tampa Jaguar dealership disappointed with the shady suggestions, bad customer service, and a web deal that was not honored. Anna was a gem as well and made the financial side of the process enjoyable!
This is my 3rd car lease/purchase at Reeves Import Motors of Tampa and I have had great experiences every time. I want to give a special shout out to Erick Martinez (Sales Advisor). During all of my car buying experiences he has been patient, understanding, a great listener and has been able to anticipate my needs. He has fit me in the right car to meet my needs at every stage of my growing family. I highly recommend that If you plan to buy a car from any of the Reeves dealerships you ask for Erick. You will not regret it, as he will treat you like family and will make your car buying experience a unique one. Erick thanks again from my family to yours.
Worst Dealership on the planet.... Buyers beware..
Placed a deposit on vehicle, asked to come in on 4/28 to buy the car after agreeing/negotiations to a Ridiculous down payment. I was told not to come in on 4/29 to buy the vehicle after I said I’ll be right in to do the deal because they were busy and wanted to get the car detailed for me which I thought was strange? I asked to speak to the manager because I had a funny feeling from the sales rep. But got no response or call back from manager. So on 4/29 I was running out the door cash in hand to close the deal and purchase the vehicle when I received a call from the Sales Rep that they sold the car yesterday on 4/28? WHAT???? I was in shock that they sold the vehicle behind my back and lied to me over the phone. I had a deposit on it which meant the vehicle was held so that no one else could purchase the vehicle, apparently that wasn’t the case. No apology, No phone call from manager to make things right to try and earn my business. I guess if your just an average middle class joe they just don’t care about earning your business because they cater to the rich or higher bidder.
Hello I want to thank you for a very 1 of a kind vehicle Purchase I found your 2020 Ford Mustang GT Convertible online and I was very Lucky to get Ben Busbee your salesman to take care of me and my wife. This was the smoothest transaction I have ever had purchasing a vehicle, Ben was very professional, truthful and polite during this process. I came from Fort Myers to Tampa just to checkout this vehicle and was not disappointed, it was all that Ben said it was we traded in a truck and received a fair trade in value. Just want to say you have an awesome Facility and salesman Ben Busbee. Thank you Ron and Lu Ann Krantz
Perfect Range Rover Velar
We ended up buying in Tampa even though we are from the Atlanta area. Veronica at Land Rover was amazing. She made the process simple - with exactly the Velar we were looking for. The day of the purchase was made very special. May seem a little crazy to buy so far from home, but Reeves Land Rover was a great experience.
I notice I had a flat tire and drove to Reeves for assistance. Mr Ted and his assistant with out hesitation addressed my situation and I am truly thankful.
Reeves Volkswagen-Rodney Brown
I had such a wonderful experience at Reeves Volkswagen. Our salesman, Rodney Brown, exceeded my expectations and made car-buying so easy. The whole process was done through email, I did not have to leave my home till the very end! Rodney, was customer focused and transparent! I would highly recommend both Reeves Volkswagen, and Rodney Brown, for all your car buying needs! We had such a great experience that my spouse went back the following day to purchase another car from Rodney!
New Car worth the drive
We were referred to Reeves by a friend in Orlando, Fl. who had bought two cars from them. We decided to call Joe Gruppi the Manager before the drive and make the trip. We are so glad that we did. The drive was worth it. Joe and Michael Khoury were waiting for us. They discussed our needs, showed us around and took their time, very low pressure. They had a large selection to choose from. The next Friday we returned and drove a new Maserati home. Everything about the experience was terrific. This is what buying a new car should be like. Good guys, great deal!
Buyer's Beware. I bought a 2019 BMW i8, brand new. Took it home and kept it in garage for about 2 months since I bought it around winter time. When I went to go get it washed, my detail shop called me and told me there were swirls all over the vehicle (before they even washed it). These swirls must've happened at Reeves when they were doing their routine wash. I contacted Reeves about it and they told me to kick rocks down the road. It was a hard lesson for me to learn to actually inspect EVERY SQUARE INCH of the vehicle that I buy.
Joel from Tampa fl
Chris French was our salesman at reeves Bmw, we Bought a 328i and x5 and he did an awesome job helping us On both cars.
Thank you for taking the time to leave us a review, Joel. We appreciate your business and thank you for choosing Reeves.