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Reviews

Average Ratings

4.5
35 lifetime reviews.
  • Royal Automotive Treatment

    What a great experience! Richard Maupin is great to deal with and did everything he could to help get the deal done. And I got a great deal in the...


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    What a great experience! Richard Maupin is great to deal with and did everything he could to help get the deal done. And I got a great deal in the process. Worth the trip from Wyoming!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Royal Cannot Be Beat. Wonderful Experience!

    My salesman, Allen Cook, was professional, courteous, and knowledgeable. He took the time to answer my questions and was genuinely interested in ...


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    My salesman, Allen Cook, was professional, courteous, and knowledgeable. He took the time to answer my questions and was genuinely interested in me. I talked with salesmen at various other Volvo dealerships and no one came close to providing me the positive experience that Allen and Royal provided.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Car buying experience

    We were visiting the Birmingham area from Georgia and needed our 2010 GMC Yukon looked at because of some suspecting problems. This was a very im...


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    We were visiting the Birmingham area from Georgia and needed our 2010 GMC Yukon looked at because of some suspecting problems. This was a very impromptu service call. The guys in the service area went above and beyond in helping us and really did everything to put my mind at ease, and then didnt even charge me for the work!!!!! Long story short, we ended up buying a new car from them while we were there and it was a Great experience! Thanks to Royal for a job well done!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Car Buyer

    Best car buying experience ever!! Very knowledgable. Alan Cook great salesman. Matt in finance great job!


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    Best car buying experience ever!! Very knowledgable. Alan Cook great salesman. Matt in finance great job!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • My Volvo XC70 T6 Wagpm

    My appointments are always handled right away and I'm always pleased with how quickly they complete the service. John McDaniel is always helpful w...


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    My appointments are always handled right away and I'm always pleased with how quickly they complete the service. John McDaniel is always helpful when I am looking for information, etc. I love my XC70 T6 Wagon!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Amy Ager

    I feel like Ken Marlow always does an exceptional job.


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    I feel like Ken Marlow always does an exceptional job.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Good internet & sales experience.

    Michael Allbritton followed up with my internet questions & then professionally handled the purchase of my 2016 GMC Sierra. Jerrid Hyche worked to...


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    Michael Allbritton followed up with my internet questions & then professionally handled the purchase of my 2016 GMC Sierra. Jerrid Hyche worked to get me a good loan rate & explained available plans. Everyone we met at Royal was friendly & courteous.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Happy camper with Volkswagen service

    Driving my vehicle a yellow light came up on dash. Arrived at Royal, went in and was greeted not by one but all the service consultants. They made...


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    Driving my vehicle a yellow light came up on dash. Arrived at Royal, went in and was greeted not by one but all the service consultants. They made me feel welcome, come to find out I had a leak in one of my tires and it was the tire pressure light. It was handled quickly and I was back on the road and at ease. Thanks Royal Volkswagen, you guys rock! Kudos

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Service Department damaged car when making repairs

    My husband took my daughter's 2012 Volkswagen Jetta to the dealership to make a repair required by a recall. When he left the car, the service man...


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    My husband took my daughter's 2012 Volkswagen Jetta to the dealership to make a repair required by a recall. When he left the car, the service manager did not point out any alleged damage to the car. My husband arranged to pick up the car after hours, and when he and my daughter returned that night, the front driver's bumper was damaged. The front fog lamp also was broken. When we called the service manager the next morning, he claimed that the damage was pre-existing. He claims that the pre-existing damage was documented with my husband, but it absolutely was not done. We are waiting to see if the dealership is going to fix the damages.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Buying process review

    My opinion of Royal Automotive is very high as I recently completed a purchase from this company. To say they are professional is an understatemen...


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    My opinion of Royal Automotive is very high as I recently completed a purchase from this company. To say they are professional is an understatement. I received top dollar on a trade in and I felt their pricing was very aggressive and certainly very fair. Todd Marsh, the salesman, and Kurt Tobin,sales manager, handled me with professionalism and product competence unmatched in my search for a new truck. I plan to service my truck as well even though it will require a 50 mile drive. A great buying experience!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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