Reviews
Write a reviewBoth the salesperson and manager were as helpful as can
Both the salesperson and manager were as helpful as can be! Top notch and professional! No hard sales pitch. Very knowledgeable. Could not ask for a better experience! Thank you classic!!
Both the salesperson and manager were as helpful as can
Both the salesperson and manager were as helpful as can be! Top notch and professional! No hard sales pitch. Very knowledgeable. Could not ask for a better experience! Thank you classic!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love the positive feedback and 5 star rating!
So happy to be a VW client again, Hector Rosado and Mike
So happy to be a VW client again, Hector Rosado and Mike Urban are the best! I love my new Taos
So happy to be a VW client again, Hector Rosado and Mike
So happy to be a VW client again, Hector Rosado and Mike Urban are the best! I love my new Taos
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
So happy to be a VW client again, Hector Rosado and Mike Urban are the best! I love my new Taos!
Thank you for the 5 star rating and review for Hector and Mike!
We love to hear that!
Can't recommend this dealership enough!
First class experience, from working with Michael Urban (GM), Tom Kirschstein (sales) and Nick in finance. These folks made my long drive to Mentor worth every minute! If you're shopping around for a VW or other brand, with a very generous trade in amount, your search ends here!
Can't recommend this dealership enough!
First class experience, from working with Michael Urban (GM), Tom Kirschstein (sales) and Nick in finance. These folks made my long drive to Mentor worth every minute! If you're shopping around for a VW or other brand, with a very generous trade in amount, your search ends here!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the 5 stars!
Stress Free / Easy
I felt so relaxed, the individuals I met with were all professional and went out of their way to bring joy to my 11 YO daughter. They were quick, and very straight forward, worked with me and treated me like a valued customer. I did not buy a Volkswagen but did purchase a pre-owned Jeep and couldn’t be happier with the service. Highly recommend checking them out!!!
Stress Free / Easy
I felt so relaxed, the individuals I met with were all professional and went out of their way to bring joy to my 11 YO daughter. They were quick, and very straight forward, worked with me and treated me like a valued customer. I did not buy a Volkswagen but did purchase a pre-owned Jeep and couldn’t be happier with the service. Highly recommend checking them out!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sean and his team made the entire experience quick and
Sean and his team made the entire experience quick and easy! They were accommodating and made me feel comfortable throughout the entire process.
Sean and his team made the entire experience quick and
Sean and his team made the entire experience quick and easy! They were accommodating and made me feel comfortable throughout the entire process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience
This was a wonderful experience. Hector was great explaining the difference between the Taos and the Tiguan. I choose the Tiguan. At VW you get treated like family. This is my second VW and I would not think of owning any other car.
Great Experience
This was a wonderful experience. Hector was great explaining the difference between the Taos and the Tiguan. I choose the Tiguan. At VW you get treated like family. This is my second VW and I would not think of owning any other car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
A "Classic" experience
I purchased an ID.4 from Classic Volkswagen. The entire experience was first class. I felt like a valued customer each step of the way. I was particularly impressed with sales representative Hector Rosado and Manager Mike Urban. I highly recommend Classic VW. Great attention to detail.
A "Classic" experience
I purchased an ID.4 from Classic Volkswagen. The entire experience was first class. I felt like a valued customer each step of the way. I was particularly impressed with sales representative Hector Rosado and Manager Mike Urban. I highly recommend Classic VW. Great attention to detail.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very attentive and paid attention to what I wanted.
Very attentive and paid attention to what I wanted. Didn't mind the kids and went out of the way to make sure we were happy!! Switched over from a different brand as they could not get me the vehicle and options I wanted. Have not been disappointed. Thank you for making this a great experience.
Very attentive and paid attention to what I wanted.
Very attentive and paid attention to what I wanted. Didn't mind the kids and went out of the way to make sure we were happy!! Switched over from a different brand as they could not get me the vehicle and options I wanted. Have not been disappointed. Thank you for making this a great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The entire staff at VW is great!
The entire staff at VW is great! This is my 3rd car that I have purchased through Sean Palko. He is the best. Love all my VW cars. I would highly recommend !!!
The entire staff at VW is great!
The entire staff at VW is great! This is my 3rd car that I have purchased through Sean Palko. He is the best. Love all my VW cars. I would highly recommend !!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience!
Just bought my son a Mazda from Alvaro at Classic Volkswagen in Mentor. Great experience. Alvaro went above & beyond for us. Would definitely return. I love out of town and they got things done quickly.
Great experience!
Just bought my son a Mazda from Alvaro at Classic Volkswagen in Mentor. Great experience. Alvaro went above & beyond for us. Would definitely return. I love out of town and they got things done quickly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
