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Nalley Volkswagen

(453 reviews)
Visit Nalley Volkswagen
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
New (855) 202-4176 (855) 202-4176
Used (855) 203-1777 (855) 203-1777
Service (866) 214-4221 (866) 214-4221

Inventory

See all 160 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2016.
A Nalley Exclusive is a 3 yr/ 30000 mile Maintenance plan with every new vehicle purchased at no charge to you. This is a HUGE value. If you're searching for a new car browse our inventory of exciting new VW models like the Beetle Jetta Passat Tiguan and Routan. Also check out our great selection of Used vehicles

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At Nalley Volkswagen of Alpharetta we don't just sell cars we provide a complete car buying experience. We provide our customers with everything from car repair services auto parts sales to car loan and lease services.
The Car You Want. The Name You Trust. It Has To Be Nalley Volkswagen!

Service center

Phone number (866) 214-4221

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Reviews

(453 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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We worked with Tom Finnick and he was great to work with.

We worked with Tom Finnick and he was great to work with. Everyone was super thorough and our experience was streamlined and super easy. Would definitely purchase from this dealerahip again.

We worked with Tom Finnick and he was great to work with.

We worked with Tom Finnick and he was great to work with. Everyone was super thorough and our experience was streamlined and super easy. Would definitely purchase from this dealerahip again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to rate us! You really made our day today.

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I am extremely frustrated with Nalley VW.

I am extremely frustrated with Nalley VW. I have brought my daughter’s vehicle there twice in the last four months, and both times new issues appeared within a day that were either not identified or not properly repaired during the service visit. Currently, the vehicle is back at Nalley VW for a sensor issue that began immediately after a recent oil change. It has now been there for three days, and I have received no call back or update on the status. This lack of communication is unacceptable. There should not be such a long delay in providing basic feedback, especially considering the vehicle was just serviced on December 30, 2026, for the oil change. At this point, I am very disappointed by both the quality of service and the lack of follow-up communication.

I am extremely frustrated with Nalley VW.

I am extremely frustrated with Nalley VW. I have brought my daughter’s vehicle there twice in the last four months, and both times new issues appeared within a day that were either not identified or not properly repaired during the service visit. Currently, the vehicle is back at Nalley VW for a sensor issue that began immediately after a recent oil change. It has now been there for three days, and I have received no call back or update on the status. This lack of communication is unacceptable. There should not be such a long delay in providing basic feedback, especially considering the vehicle was just serviced on December 30, 2026, for the oil change. At this point, I am very disappointed by both the quality of service and the lack of follow-up communication.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I had a good service experience on Friday was serviced in

I had a good service experience on Friday was serviced in the time quoted and discussed plan for an outstanding issue

I had a good service experience on Friday was serviced in

I had a good service experience on Friday was serviced in the time quoted and discussed plan for an outstanding issue

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Easy in and out.

Easy in and out. Service advisors know what to do. Quick turn around on busy Saturdays.

Easy in and out.

Easy in and out. Service advisors know what to do. Quick turn around on busy Saturdays.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I hd a wonderful experience at Nalley Volkswagen.

I hd a wonderful experience at Nalley Volkswagen. The best part was they didn't try to sell me a car. My service advisor was awesome.

I hd a wonderful experience at Nalley Volkswagen.

I hd a wonderful experience at Nalley Volkswagen. The best part was they didn't try to sell me a car. My service advisor was awesome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great customer service!

Great customer service!! Very nice people and the facilities was clean. My children were entertained and they had popcorn and coffee..A great buying experience.

Great customer service!

Great customer service!! Very nice people and the facilities was clean. My children were entertained and they had popcorn and coffee..A great buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

George Howard, thank you for taking the time to leave us this positive review! Have a wonderful day!

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Tom was great!

Tom was great! I told him what I wanted I he jumped right on it. He didn’t try any gimmicks like an experienced with 2 other dealerships I went to the previous week. The process was fast!

Tom was great!

Tom was great! I told him what I wanted I he jumped right on it. He didn’t try any gimmicks like an experienced with 2 other dealerships I went to the previous week. The process was fast!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Exceptional experience from start to finish.

Exceptional experience from start to finish. Very fair trade value given on my trade, and great pricing on a quality used vehicle. Would recommend visiting this store if in the market for a new or used vehicle.

Exceptional experience from start to finish.

Exceptional experience from start to finish. Very fair trade value given on my trade, and great pricing on a quality used vehicle. Would recommend visiting this store if in the market for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Great dealership with super nice salespeople.

Great dealership with super nice salespeople. Felt everything they gave was a fair price. Would recommend buying a car here.

Great dealership with super nice salespeople.

Great dealership with super nice salespeople. Felt everything they gave was a fair price. Would recommend buying a car here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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The whole process is smooth and easy.

The whole process is smooth and easy. I feel that the salesperson was very informative and helpful. I will definitely recommend this dealer to my friends and family.

The whole process is smooth and easy.

The whole process is smooth and easy. I feel that the salesperson was very informative and helpful. I will definitely recommend this dealer to my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Shao Fan Wang, thanks so much for rating us so high! Be safe on the road!

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See all 453 reviews