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Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 7:00 PM

Nalley Volkswagen Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:30 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2016

A Nalley Exclusive is a 3 yr/ 30,000 mile Maintenance plan with every new vehicle purchased at no charge to you. This is a HUGE value. If you're searching for a new car, browse our inventory of exciting new VW models like the Beetle, Jetta, Passat, Tiguan, and Routan. Also check out our great selection of Used vehicles

...



.

At Nalley Volkswagen of Alpharetta we don't just sell cars, we provide a complete car buying experience. We provide our customers with everything from car repair services, auto parts sales to car loan and lease services. Come visit us today at 1550 Mansell Rd and let us show you how easy the car buying experience can be!

"The Car You Want. The Name You Trust. It Has To Be Nalley Volkswagen!"

Reviews

4.1 out of 5 4.1
225 lifetime reviews. Includes reviews of Nalley Volkswagen from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 8, 2018

    Silvia provided exceptional service with absolute professionalism. No tricks. Everything clear, concise, and prompt. I would recommend her to anyone... looking for a vehicle at Nalley.

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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Silvia Egan

    Sales Consultant

    (4.8) 29 reviews

  • 5.0 out of 5
    September 7, 2018

    Great customer service. He is friendly and took the time to show me the car, answered all my questions, also offered to bring back the car for a complete... detail since it was late night when we bought it. I'm pleased with his assistance and definitely will recommend friends and family.

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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Orsino Anderson

    Sales Associate

    NOT RATED

  • February 19, 2016

    I was not excited about having to take my car in for service but was pleasantly surprised by the friendly gentlemen who greeted me, attended to my car,... kept me updated on what was being done and expedited the recall-related repair. I can honestly say, having owned many different cars over 35 years of driving, this was the BEST service experience I've had.

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    4.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    That's great! Thank you for taking the time to review Nalley Volkswagen. We take pride in exceeding our customers' expectations of the service experie...nce. Please don't hesitate to reach out if you have any questions or need anything else. John Prattes, General Manager

  • 5.0 out of 5
    August 11, 2018

    I had the best experience at Nalley VW. John Prattes made sure we received an honest price for the 2018 Tiguan we purchased. I will only purchase vehicles... from this dealership in the future because of how he and his team made our last purchase. Thank you!

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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    John Prattes

    General Manager

    (4.0) 8 reviews

    Talas Rogers

    Used Car Director

    NOT RATED

    Craig Camay

    E-Commerce Director

    NOT RATED

    Jeff Garrett

    Sales

    NOT RATED

  • 5.0 out of 5
    August 7, 2018

    We had a particular car purchase (Online/from Germany) Silvia made sure all the process worked smoothly, and she was always on top of things. She managed... to stay in communication, considering time difference: answering all our questions very kindly and in detail. We really liked working with her. When we met her in person, she was very kind, friendly and very knowledgeable. We recommend her 100%!

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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Silvia Egan

    Sales Consultant

    (4.8) 29 reviews

  • 5.0 out of 5
    July 30, 2018

    Sylvia was wonderful to work with when looking for a used automobile. We took quite a few test drives and Sylvia was patient and worked hard to help us... with our decision. I don't believe we have ever dealt with anyone before that worked harder to earn our business. Very knowledgeable, sweet, honest and a no pressure sales process. Just a joy to work with when looking for an automobile. I highly recommend working with Sylvia!!

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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Silvia Egan

    Sales Consultant

    (4.8) 29 reviews

  • 5.0 out of 5
    July 30, 2018

    Silvia was so great to work with! She was very helpful and kind. She communicated with us well and I would recommend her to anyone!!

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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Silvia Egan

    Sales Consultant

    (4.8) 29 reviews

  • 1.0 out of 5
    July 22, 2018

    This ???general manager??? has no customer service skills. He is rude, condescending, and I will never buy a car from him or his dealership. Enough to... read reviews about him all over social media to know that my experience was not a one incident issue. He insulted me in front of all the people at the dealership and continue to folllow me to my car when I was storming out and attacking me verbally. Do yourself a favor and stay away from this horrible man and from his low class dealership.

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    1.0 out of 5
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    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    John Prattes

    General Manager

    (4.0) 8 reviews

    Orsino Anderson

    Sales Associate

    NOT RATED

  • 1.0 out of 5
    June 20, 2018

    PLEASE do not waste your time in this store TRUST ME. They are liars and especially JOHN PRATTES he is so unprofessional and RUDE and i have no idea why... he is in that business. Do not trust JOHN PRATTES

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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Praveen, thank you for taking the time to leave us feedback about your experience with us. I would really like to speak with you more regarding this m...atter. Please reach out to me at (678) 825-6348. I look forward to hearing from you. John Prattes, General Manager

  • 5.0 out of 5
    June 6, 2018

    Silvia was easy to work with. She is a very sweet and kind person. There was no pressure from her and she answered all our questions truthfully and honestly.... The whole experience was a pleasure and we would recommend Silvia to everyone. Thank you Silvia

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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Silvia Egan

    Sales Consultant

    (4.8) 29 reviews

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