Hallmark Volkswagen of Cool Springs

Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 7:30 AM - 6:00 PM

Hallmark Volkswagen of Cool Springs Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

8:30 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since April 2018

We are your Nashville & Franklin VW dealer in Cool Springs. We pride ourselves on delivering quality new and used Volksw

...

agen vehicles to Tennessee. We are located in Franklin, Tennessee, just south of Nashville. If you're looking for a Nashville Volkswagen dealer or any other Tennessee Volkswagen dealership, our convenient location makes us the right dealership for you!

"Hallmark Rocks, So You Can Roll!"

Service

Wheel Balance

$34.95 and up*

Wheel Alignment (FWD)

$109.95 and up*

Fluid Top-Off

Complimentary

Oil, Filter Change (Premium)

$74.99 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.1 out of 5 4.1
42 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 8, 2018

    The staff was honest and direct. Fare and clear in what they needed and wanted. Matt the salesperson was not pushy in any way. The manager and staff were... all fair. Really grateful for the costumer service!!! Thanks

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    September 20, 2018

    Bought a CPO Jetta from this dealership about a month 1/2 ago. I had an issue with the car starting twice and was told by the salesman and sales manager... that it was no longer their problem. “We do a 130 point inspection “ blah blah blah we can’t do anything else for you. Won’t ever go back to this dealership or recommend to anybody else!

    1.0 out of 5
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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 7, 2018

    Bought a new VW Atlas. Very professional dealership. Salesman very knowledgeable about vehicle. They honored the advertised discount. No gimmicks. Fair... deal on trade. Efficient process. Low stress. I would definitely recommend this dealership.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 4, 2018

    Sean DeBerry was very thorough with us and made the buying process easy. The team was very professional and great to work with. They provided a great... deal on our car!! Highly recommend visiting this dealership for new car services!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 1, 2018

    Our salesman Tim was awesome...very knowledgeable and patient. My wife and I felt like we were taken care of. Highly recommend. Thanks for everything... Tim.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    August 28, 2018

    As a small business owner in a luxury industry, my expectations and standards are awfully high and are consequently seldom met. I’m a shopper who... knows what I do and do not want, both in regard to my information gathering/evaluation/selection process and to interactions throughout the sales and buying experience. I am additionally the first person to walk abruptly away from any salesperson/potential purchase in a situation in which I feel even mildly leveraged, manipulated, or run through anyone’s corporate “program”. So I was pleasantly pleased by working with Matthew at Hallmark VW; he treated my partner and me like reasonable people and was available to me throughout my inquiry, shopping, and purchasing processes. He also connected me expeditiously with a beautiful, low-mileage, very gently-used Passat that met all my nearly impossibly-high criteria. Again, I am a difficult customer to satisfy, but Matthew was accommodating, appreciative, flexible, and respectful throughout my experience with Hallmark VW. He was quite knowledgeable about the vehicles he showed me and was fast and happy to find additional information to answer all of my questions throughly, whenever necessary. He made no attempt to interest me in cars that he had available but that did not meet my criteria, which I appreciate greatly. Buying a VW comes with different expectations than buying, for example, a Rolls-Royce, so you’re not getting anything particularly fancy with this dealership, or with VW dealerships in general; but Hallmark VW certainly met all my needs and expectations, as did Matthew, which is collectively far more than I can say for most vendors I encounter in the browsing and buying world.

    4.0 out of 5
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    3.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 6, 2018

    DO NOT BUY FROM THEM OR GIVE THEM ANY SERVICE! I never have written a bad review in my life but I am so appalled. Very unorganized, not helpful and not... truthful. We gave them a large amount deposit (which the amount was already sketchy) and the next day after giving them our personal information as they requested they followed up an hour later to let us know the car has been sold... they claimed they did not process our deposit soon enough and that the car was on another lot after they lied and said it was on theirs. Very upset and disappointed.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving a review. I apologize for your experience with our dealership. Unfortunately, all preowned vehicles are available on a first c...ome, first served basis. We also share our inventory with our sister store and they happened to sell it before we received your deposit. Again, I'm sorry for any inconvenience or disappointment this may have caused.

  • 5.0 out of 5
    December 9, 2017

    My BMW was sadly totaled recently, and I needed to get into another vehicle with little time to do so. I was referred to Hallmark VW by a trusted friend... who's done business with them a number of times. Found a few online at the Hallmark web site, asked for an appointment, drove some and left in my new car within two hours! Everyone at Hallmark was friendly, professional and thoughtful and the facility is beautiful. I left more than satisfied in a car I love. I don't know how this could have been more easy or stress free.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 4, 2017

    We made several test drives and offers before settling on what we thought was a fair price for a new Golf Sportwagen. Tim Steed was very professional... at all times and never pressured us to do a deal. I was impressed that he showed us how long the car was on the lot because it was a remaining 2016 and had been in stock for a long time. I recommend asking for him if you go in. The F & I portion of the purchase was much better than I had anticipated. The manager explained all the options and the advantages of each but did not pressure us with any upsell tactics. When we declined an option he just moved on to the next one.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 31, 2016

    Jonathon did an amazing job of putting me into a vehicle that was exactly what I wanted at the price I needed!!! He made a dreaded experience completely... painless.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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