Ingram Park Nissan

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3.5
(579 reviews)
Visit Ingram Park Nissan
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 7:00am–4:00pm
Sunday Closed Closed
New (210) 512-9319 (210) 512-9319
Used (210) 512-9321 (210) 512-9321
Service (210) 512-8515 (210) 512-8515

Inventory

See all 129 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2022.
Have you been searching for the very best Nissan dealer in San Antonio Texas? IPAC Nissan has a great selection of new Nissans at great prices. IPAC Nissan also has a great selection of used cars trucks and SUV's. IPAC Nissan has a fantastic new showroom so you can check out all the new Nissan cars trucks SUV's crossovers and vans. We take any trade-ins - no matter what make or model. Remember - We're here for YOU!
IPAC Nissan - We're here for YOU!

Service center

Phone number (210) 512-8515

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Meet our employees

View all 15 employees View less employees

Reviews

3.5
(579 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ingram Park Nissan from DealerRater.

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5.0

Efficient.

Efficient. Accommodating. Sandra is great. However, i do not appreciate getting called by a salesman while i am waiting for service who says he "noticed" i have taken my car in for servcing and do i want to trade it in for a newer model. Feels as if Im being stalked. Please cease that practice.

5.0

Efficient.

Efficient. Accommodating. Sandra is great. However, i do not appreciate getting called by a salesman while i am waiting for service who says he "noticed" i have taken my car in for servcing and do i want to trade it in for a newer model. Feels as if Im being stalked. Please cease that practice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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1.0

False adds, incompetent sales people, and hidden costs.

False adds, incompetent sales people, and hidden costs. They have it all. Don't go there.

1.0

False adds, incompetent sales people, and hidden costs.

False adds, incompetent sales people, and hidden costs. They have it all. Don't go there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Badfish3030, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.

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5.0

I have dealt with this dealership for years & will

I have dealt with this dealership for years & will continue in the future , excellent service !!

5.0

I have dealt with this dealership for years & will

I have dealt with this dealership for years & will continue in the future , excellent service !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Prljmz, we are so happy to read such a great review about Gerardo Mendoza at Ingram Park Nissan! Please don't hesitate to reach out if there's anything additional we can do for you.

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5.0

IPAC Nissan service department provides great customer

IPAC Nissan service department provides great customer service and their quality of work is very good. Their service representative Sergio is attentive and stays in constant contact until the repairs are complete. I would highly recommend this dealership.

5.0

IPAC Nissan service department provides great customer

IPAC Nissan service department provides great customer service and their quality of work is very good. Their service representative Sergio is attentive and stays in constant contact until the repairs are complete. I would highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jaime G, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

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5.0

Moses Prieto is very courteous and makes certain you get

Moses Prieto is very courteous and makes certain you get the service you come to expect. He explained maintenance details thoroughly and answered questions i had asked. Very knowledgeable 👍🏼

5.0

Moses Prieto is very courteous and makes certain you get

Moses Prieto is very courteous and makes certain you get the service you come to expect. He explained maintenance details thoroughly and answered questions i had asked. Very knowledgeable 👍🏼

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Benapaez, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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4.0

It’s good.

It’s good. Have kept the same service advisor for continuity. Not all perfect but courteous, keeps me advised of all going on with the service.

4.0

It’s good.

It’s good. Have kept the same service advisor for continuity. Not all perfect but courteous, keeps me advised of all going on with the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Danielllanas0731, thank you for the high star rating! We are always more than happy to assist you if anything else comes up. Take care!

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4.0

Why have appointment times for oil changes when it took

Why have appointment times for oil changes when it took over 3 hours. Moses was very polite.

4.0

Why have appointment times for oil changes when it took

Why have appointment times for oil changes when it took over 3 hours. Moses was very polite.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

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4.0

Good service Sandra gives good attention and she reports

Good service Sandra gives good attention and she reports my truck service thanks you Sandra

4.0

Good service Sandra gives good attention and she reports

Good service Sandra gives good attention and she reports my truck service thanks you Sandra

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Guatesantos, we are so happy to read such a great review about Ingram Park Nissan! If you have any further questions, please give us a call. We're always happy to help!

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5.0

The service was immediate and I have no problems with the

The service was immediate and I have no problems with the service that was performed.

5.0

The service was immediate and I have no problems with the

The service was immediate and I have no problems with the service that was performed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Johnlew.jl57, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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1.0

Contest a Scam

Ingram Park Nissan is running an advertising scam to get visitors to their showroom. A flyer arrived in my mailbox with prizes listed across the top and a scratch off circle next to them. Each prize had a different six digit code under it and if your scratch off circle had a matching code, it looked like you won that prize. I scratched the circle off and the code matched one of the prizes. The flyer said if you won a prize, you had to call a 1+800 number or go to a website to register and set up an appointment. I did that and set up 2:00 pm today(10/21/23) for my appointment. Now, inside the folded flyer was a paragraph in 2 point type, the notorious "fine print", giving the odds of a winning prize code. But, hey, my scratch off code matched one of the prize codes, so the odds didn't matter, right? I got to Ingram Park Nissan at 1:45 pm today and was greeted by a sales rep in a IPAC Nissan polo shirt. He said the promotion reps were working under a special canopy in the show room and said just to have a seat since they were with clients now. I waited as the reps, in orange polo shirts, running the scam talked to people in front of them. As the people left and my appointment time came and went, no one approached me to ask if I needed anything. I asked the receptionist about my appointment and was told I needed to sign in. Didn’t they know their appointment schedule? The last people left the canopy, so I approached the guy in the orange polo shirt. I told him I had a 2:00 o'clock appointment and showed him my winning flyer. He took my flyer and told me I had NOT won the prize indicated by the scratch off code, that another number printed on the bottom of the flyer was a chance to enter a drawing for a prize. He showed me another flyer with the identical scratch off code and told me all of the flyers were the same. He opened the flyer to the inside with the "fine print" and said, "Surely, you read the whole thing?" in a snarky, sarcastic tone. I told him that this was an entire scam and nothing more. He told me not to get loud or he would have me thrown out and besides what did it cost me? My time, I replied, and left. This dealership and this scam prize campaign has made certain I will never buy a Nissan in the future and will urge others to be wary of any business that resorts to scams to get visitors in their showrooms. How good can their business practices be if they need to resort to this dishonesty to drive traffic to their business?

1.0

Contest a Scam

Ingram Park Nissan is running an advertising scam to get visitors to their showroom. A flyer arrived in my mailbox with prizes listed across the top and a scratch off circle next to them. Each prize had a different six digit code under it and if your scratch off circle had a matching code, it looked like you won that prize. I scratched the circle off and the code matched one of the prizes. The flyer said if you won a prize, you had to call a 1+800 number or go to a website to register and set up an appointment. I did that and set up 2:00 pm today(10/21/23) for my appointment. Now, inside the folded flyer was a paragraph in 2 point type, the notorious "fine print", giving the odds of a winning prize code. But, hey, my scratch off code matched one of the prize codes, so the odds didn't matter, right? I got to Ingram Park Nissan at 1:45 pm today and was greeted by a sales rep in a IPAC Nissan polo shirt. He said the promotion reps were working under a special canopy in the show room and said just to have a seat since they were with clients now. I waited as the reps, in orange polo shirts, running the scam talked to people in front of them. As the people left and my appointment time came and went, no one approached me to ask if I needed anything. I asked the receptionist about my appointment and was told I needed to sign in. Didn’t they know their appointment schedule? The last people left the canopy, so I approached the guy in the orange polo shirt. I told him I had a 2:00 o'clock appointment and showed him my winning flyer. He took my flyer and told me I had NOT won the prize indicated by the scratch off code, that another number printed on the bottom of the flyer was a chance to enter a drawing for a prize. He showed me another flyer with the identical scratch off code and told me all of the flyers were the same. He opened the flyer to the inside with the "fine print" and said, "Surely, you read the whole thing?" in a snarky, sarcastic tone. I told him that this was an entire scam and nothing more. He told me not to get loud or he would have me thrown out and besides what did it cost me? My time, I replied, and left. This dealership and this scam prize campaign has made certain I will never buy a Nissan in the future and will urge others to be wary of any business that resorts to scams to get visitors in their showrooms. How good can their business practices be if they need to resort to this dishonesty to drive traffic to their business?

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

This isn't a scam and we actually have had winners of other prizes during our event. Every one that brings in the Flyer will have a unique number and that number must match the number of the board. I do apologize that you were not informed that information before you came in. Our goal isn't to mislead or give any of our customers false hopes that they won a car, Again, I do apologize and would love to discuss with you if you get a chance to call us over here. My name is Bob Ralph and I am the General Manager and my number is 210--681-6300. Thank you and have an awesome week.

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