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When Buying my Mercedes, I felt confident about my decision and it was because my car dealer, Mr Agustín Romagenoli is not only an excellent car dealer... but also an excellent honest advisor. .When I go back to Mercedes I would ask for him again
service was quick and competent. service adviser gracious and courteous.
I love going to this dealership. I trust them more than any other Mercedes dealer in the USA. Thank you Gary Lewis and Gary Sauter for always looking out... for me. You guys are true professionals and I am proud to call you guys my brothers.
Great performance and service and friendly service representatives
Bob, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of San Antonio. We can't wait to... see you again, have a great day!
Whenever I take my car in for service or repairs I am always well taken care of. My service advisor is amazing! He’s honest, dependable and has excellent... communication with me every step of the way. I highly recommend!!
Julie, your wonderful feedback and rating mean a lot to us!! We're glad to hear we delivered such a great experience. If there's anything fu...rther we can do for you, we are happy to help!
Very good service received. I was very impressed. Recommend without any reservation
Homar, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of San Antonio. Thanks again for th...e recommendation, and have an amazing day!
The employees all were very courteous and respectful. The work seems to have been completed to my satisfaction. The only criticism I have is that I was... told I did not need to make an appointment, but just bring the car in and they would have it done for me in 90 minutes. When I brought it in they told me it would take longer, so they gave me a ride home. I am glad I didn’t wait as it took over 4 hours to complete the work. In the future I will make an appointment and get a loaner car.
Jonathan, thank you, we appreciate your feedback! We are sorry for the delay that it took to perform your Service. We are actively working on making s...ure that our Express Service is running smoothly and that we are staying within our time frame. We apologize that we dropped the ball. Please don't hesitate to reach out if there's anything additional we can do for you.
Excellent service. I was kept informed on the progress from start to finish.
Walter, your satisfaction is our top priority!! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoy...ed your experience here at Mercedes-Benz of San Antonio!
great communication from the service advisor and prompt service.
Hi Carolyn, thank you so much for your positive comments about Mercedes-Benz of San Antonio! If you ever need anything else from us, please feel free ...to give us a call or stop by. Have an awesome day!
As always my service advisor Mr. Ricky Barrow was excellent and provided timely and accurate customer service.
Eddie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of San Antonio! We look forward to ...your next visit! Take care!