Lauderdale BMW of Pembroke Pines

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Reviews

Average Ratings

4.7
Average based on 14 reviews.
  • Would have better service in hundai dealership

    Huge gap between sales and service office. Service took forever, they overcharge don't refund , you have to fight and get aggravated for everythin...


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    Huge gap between sales and service office. Service took forever, they overcharge don't refund , you have to fight and get aggravated for everything . After 8 years BMW lost my family's business. Just spoke to manager who couldn't wait for me to leave his office. I though he didn't speak any English, that was the impression he gave me.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Ask for Raymond Penuela - You will not be sorry!

    Ask for Mr. Raymond Penuela. He is an amazing representative of the holman automotive family. He truly cares about his clients and does not make t...


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    Ask for Mr. Raymond Penuela. He is an amazing representative of the holman automotive family. He truly cares about his clients and does not make them feel otherwise. Before going to Lauderdale BMW Pembroke Pines I was planning to purchase a Mercedes. After going to BMW and meeting Raymond I felt BMW would be the best car for me. Raymond will always be my BMW sales agent for everyone in my and I. Thank you -- Kevin L

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • best customer service ever

    As a student of Customer Service, I always find it interesting when I'm on the position of a client and someone supersedes my harshest standards o...


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    As a student of Customer Service, I always find it interesting when I'm on the position of a client and someone supersedes my harshest standards on how to treat a client. Excellent job and you earned a client for life. bought my bmw with Floridan Godoy

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Awesome Service

    Great experience at this dealer. Flew in from Tampa, was picked up by Colin Hew at the airport and treated very well the entirety of my stay. I wa...


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    Great experience at this dealer. Flew in from Tampa, was picked up by Colin Hew at the airport and treated very well the entirety of my stay. I was not hassled even though I had to purchase a car in order to get back the 4 hours to Tampa. They also threw in brand new floor mats and a BMW shirt with the purchase of my used 328i.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Best Buying Experience ever

    I have purchased over 15 new cars and this my first BMW. Your staff was extremely professional (Enrique Moncada and Phil) and not pushy. This is t...


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    I have purchased over 15 new cars and this my first BMW. Your staff was extremely professional (Enrique Moncada and Phil) and not pushy. This is the first car which I purchased that I did not have to negotiate with the "sales manager." They treated me so well that I did not even mind paying the dealer fees. Great experience!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Purchased new Car

    Went in to purchase a new 528i to replace my 335i going off lease. Non pressure sale, not a lot of haggle in, met price from another dealer for th...


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    Went in to purchase a new 528i to replace my 335i going off lease. Non pressure sale, not a lot of haggle in, met price from another dealer for the car I wanted. I bought from this dealer because I always get my car serviced by the BMW service center in Ft. Lauderdale and everyone there has always ben great. Holman auto group is truly professional.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent Long Distance Relationship

    I was most please with the results of shopping for my dream car. I am very please with the dealership and seller agent (Phil Bader) who sold me th...


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    I was most please with the results of shopping for my dream car. I am very please with the dealership and seller agent (Phil Bader) who sold me this dream car. Phil work with me and walk me through this process professionally and gracefulness. I want to give a shout out to Lauderdale BMW of Pembroke Pines. If you go there see Phil Bader. He is a wonderful understanding patient man.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Great BMW dealer!!!

    This was a very good experience with a professional salesman like Darlington Chikezie, he was very corteous and with good knowledge of the BMW car...


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    This was a very good experience with a professional salesman like Darlington Chikezie, he was very corteous and with good knowledge of the BMW cars and the available options. We will recomend to our family and friends Lauderdale BMW dealer and of course to Darlington to help them buying their next car. This was a really fantastic experience buying a new car... Thanks a lot, a very happy customer... Enrique Guerrero

    Does recommend this dealer
    Did make a purchase
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  • Great BMW service

    BMW of Pembroke Pines always exceed my expectations. I recently moved here from Central FL and you are a class act versus my BMW dealer there. Joe...


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    BMW of Pembroke Pines always exceed my expectations. I recently moved here from Central FL and you are a class act versus my BMW dealer there. Joe is great, he keeps me informed of what is going on with my car and is always good for a laugh. I am very happy with my experience.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Les Cutler, sales associate

    I recently leased a bmw here and could not have had a better sales experience. Les Cutler was courteous, professional and very knowledgeable about...


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    I recently leased a bmw here and could not have had a better sales experience. Les Cutler was courteous, professional and very knowledgeable about the cars. There was no sales pressure whatsoever. The lobby and display area were also very nice. I will definitely be back for another purchase when my lease is up.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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