Heritage Volkswagen Parkville

Reviews

Average Ratings

4.8
419 lifetime reviews. Includes reviews of Heritage Volkswagen Parkville from DealerRater.com
  • Customer Service is their number 1 priority!

    We were researching cars during the past two weeks in the Baltimore region, going into dealerships, taking test drives, etc.....But once we steppe...

    Dealer Response

    Megan Miley, thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. I hope you and your family...


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    We were researching cars during the past two weeks in the Baltimore region, going into dealerships, taking test drives, etc.....But once we stepped into Heritage Parkville and met Treacy McNeeley, we were sold. He has great customer service and made us feel comfortable from the first minute. He knew what we wanted and delivered, we have a great family car and a new friend! Thanks Treacy, Mitch and Kathleen w/ Heritage Parkville!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Megan Miley, thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. I hope you and your family enjoy your new vehicle! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again and have a great day.


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  • Extended Family
    July 26, 2017

    Herb Randolph is the most honest car salesman I ever met. This was the 3rd vehicle I purchased from him & I am proud to say he is like extended fa...


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    Herb Randolph is the most honest car salesman I ever met. This was the 3rd vehicle I purchased from him & I am proud to say he is like extended family now. Herb works hard to get you the vehicle of your choosing, helps give you valuable information to boost your credit score and always checks up on you after your purchase. I will continue to purchase vehicles from Herb and this dealership as long as he is there.

    Does recommend this dealer

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  • Herb Randolph

    Have to say easiest experience ever. HERB RANDOLPH was fantastic! Great peronality got me in and out quickly. Called him, he had cars I wanted t...


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    Have to say easiest experience ever. HERB RANDOLPH was fantastic! Great peronality got me in and out quickly. Called him, he had cars I wanted to drive ready and deal was done. And the follow up...superb. Called and reminded me he is there if I need him. Stopped in and had him look at seat stain and a ding and had numbers for me and out door. Thanks Herb!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Outstanding
    July 24, 2017

    Heritage was by far one of the easiest and friendliest dealerships I've been too. It was smooth and fast. I came in, got what I wanted and they fi...


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    Heritage was by far one of the easiest and friendliest dealerships I've been too. It was smooth and fast. I came in, got what I wanted and they fit it to my budget. Lavon was very good and personable. His experience and knowledge helped it to go that much easier. Thanks to everyone who helped with this transaction!!

    Does recommend this dealer

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  • felt secure and comfortable
    July 22, 2017

    i would like to take the time and compliment the customer service. Herb Randolph made me feel that i was getting not just top service but Over-the...


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    i would like to take the time and compliment the customer service. Herb Randolph made me feel that i was getting not just top service but Over-the Top service. He took the time to explain everything in detail so that i fully understood my purchase and my new Vehicle. I highly Recommend going to see this guy at Hertitage Volkswagen in Parkville....you wont be disappointed....

    Does recommend this dealer

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  • Excellent experience
    July 22, 2017

    Lavon was excellent at being patient and professional while helping me get the vehicle I wanted at the price I needed. Even picked me up from the ...


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    Lavon was excellent at being patient and professional while helping me get the vehicle I wanted at the price I needed. Even picked me up from the train station. My wife's car is next and we will be working with Lavon again. I'd refer him and heritage to anyone.

    Does recommend this dealer

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  • "Great Car Buying Experience"
    July 21, 2017

    Herb Randolph is the man. He took great care of me. He delivered everything that he promised. He gave me a great deal on my Jeep Wrangler Unlim...


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    Herb Randolph is the man. He took great care of me. He delivered everything that he promised. He gave me a great deal on my Jeep Wrangler Unlimited Sahara and everything went very smooth. I highly recommend Herb to anyone. He's a great guy too!

    Does recommend this dealer

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  • Mr. James Simmons

    I recently had one of the most enjoyable experiences when I was in the market for a quality used car. My sales person Mr. Herb Randolph made me fe...


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    I recently had one of the most enjoyable experiences when I was in the market for a quality used car. My sales person Mr. Herb Randolph made me feel like I mattered and he went up and beyond the call of duty to ensure that I left the dealership with the car of my choice at a price I can afford.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great service
    July 21, 2017

    Herb Randolph treated me like family. Herb is the reason why I have purchased two cars from Heritage and will continue to choose Heritage. Thank you


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    Herb Randolph treated me like family. Herb is the reason why I have purchased two cars from Heritage and will continue to choose Heritage. Thank you

    Does recommend this dealer

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  • Great experience
    July 21, 2017

    I would recommend him and heritage to all of my friends, I would suggest to all of my friends I highly recommend herb Randolph and heritage


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    I would recommend him and heritage to all of my friends, I would suggest to all of my friends I highly recommend herb Randolph and heritage

    Does recommend this dealer

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