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Reviews

Average Ratings

4.9
114 lifetime reviews.
  • Class Act

    Went to the dealership to buy a used car. Everyone in the sales department was very helpful and nice. I had a very good experience and would defin...


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    Went to the dealership to buy a used car. Everyone in the sales department was very helpful and nice. I had a very good experience and would definitely do business with this dealership in the future.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • very poor customer experience, kind salesman

    Finance Rep assumed to much and never presented the information requested. He said would contact me the next day with further detail and yet he fa...


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    Finance Rep assumed to much and never presented the information requested. He said would contact me the next day with further detail and yet he failed to do so. Salesperson was kind however we spent more time looking for automobiles on the internet than what was on the lot. It made me feel that it was just best to look online.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Sales Experience

    Gerard Naquin, was my salesman. He was knowledgeable and worked fast to have me in and out of the dealership in no time! I had visited numerous ot...

    Dealer Response

    Thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of ou...


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    Gerard Naquin, was my salesman. He was knowledgeable and worked fast to have me in and out of the dealership in no time! I had visited numerous other dealerships and they all low balled me on my trade. Banner Ford came back with an excellent trade number and I accepted! Loving my 2017 Ford Explorer! Highly recommend going to these guys first!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that Gerard was able to gain your trust in our business. We look forward to servicing your future automotive needs! Best, The Banner Ford Team


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  • Banner Ford Number One Dealership

    I purchased a Ford F150 from Banner Ford. My salesperson, Big William Fleet, was fantastic. He was very knowledgeable. This is the fourth vehicl...

    Dealer Response

    Cassonya, thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value ...


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    I purchased a Ford F150 from Banner Ford. My salesperson, Big William Fleet, was fantastic. He was very knowledgeable. This is the fourth vehicle I have purchased from Banner Ford. Thanks Big William.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Cassonya, thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. We hope you're enjoying the F-150! Best, The Banner Ford Team


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  • Banner Business: Good for You! Good for Louisiana!

    Roy Johansen is a wonderful fellow. Appreciate his honesty and his values. We will bring cash next time we buy from Roy!!

    Dealer Response

    Jerry, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied w...


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    Roy Johansen is a wonderful fellow. Appreciate his honesty and his values. We will bring cash next time we buy from Roy!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jerry, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Best, The Banner Ford Team


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  • Great experience buying a new car

    Torchy Adams was great. Very knowledgeable salesman but not too pushy. He is a great asset to your dealership and I will definitely recommend him...

    Dealer Response

    Thank you for leaving us this great review, Stephen. We are very happy to hear that we could be so helpful during your recent visit with us. We ap...


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    Torchy Adams was great. Very knowledgeable salesman but not too pushy. He is a great asset to your dealership and I will definitely recommend him to my friends.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this great review, Stephen. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Best, The Banner Ford Team


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  • Great car buying experience

    It was a friendly and easy experience. When buying from Banner ask for Lisa she is hands down the best sales rep I have ever purchased a truck/ca...

    Dealer Response

    Thank you so much for your feedback, Shaun. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share...


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    It was a friendly and easy experience. When buying from Banner ask for Lisa she is hands down the best sales rep I have ever purchased a truck/car from.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your feedback, Shaun. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Lisa. Please let us know if we can ever help you in the future. Best, The Banner Ford Team


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  • Awesome as usual!

    Walked in without an appointment but the did my oil change with a smile. They reminded me about a tire rotation and recall and took care of those ...

    Dealer Response

    Hi Nancy and thanks for the great feedback! We're very happy that our service department was there to give you the customer service we know you de...


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    Walked in without an appointment but the did my oil change with a smile. They reminded me about a tire rotation and recall and took care of those as well. Awesome!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Nancy and thanks for the great feedback! We're very happy that our service department was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, The Banner Ford Team


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  • Great deal!

    Done quickly with no issues, salesman was excellent, decent trade-in value, good experience all-n-all, would recommend for car shopping and purchase.

    Dealer Response

    Thank you for leaving us this great review, Charles. We are very happy to hear that we could be so helpful during your recent visit with us. We ap...


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    Done quickly with no issues, salesman was excellent, decent trade-in value, good experience all-n-all, would recommend for car shopping and purchase.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this great review, Charles. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Best, The Banner Ford Team


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  • Great Service

    Working with Patrick was stress-free, hassle-free & quick! Enjoy doing business with someone I feel I can trust. The whole team at Banner Ford is ...

    Dealer Response

    Jeffrey, thanks for this nice review! Patrick truly knows his stuff. We make sure all of our employees are knowledgeable and courteous, and he wil...


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    Working with Patrick was stress-free, hassle-free & quick! Enjoy doing business with someone I feel I can trust. The whole team at Banner Ford is efficient.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jeffrey, thanks for this nice review! Patrick truly knows his stuff. We make sure all of our employees are knowledgeable and courteous, and he will be glad to hear about your experience. Feel free to visit us if you have any further needs. Best, The Banner Ford Team


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