Reviews
Customer service
Ryan Carter was awesome, always there to answer questions, explained what he could and what he couldn't, he would go find the answer. Kept checking up on me, showed me how to use coffee machine, very attentative, made me feel important all the way to the end, even did follow up calls, very nice. Don in finance was awesome guy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Quality work & worry-free
I put about 2,500 miles/mo on my car thanks to my lengthy commute. I will always bring my car to John Kidd at this location. Prices are always given beforehand, and/or I’ll receive a call or text if other work may need to be executed— no surprises. The work is thorough and I feel the staff always goes that extra mile to make sure I’m satisfied and safe. Thank you, and I’ll see you soon!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is my go-to dealer
They were all amazing from Mike Black to Waseem, the contract guys and insurance folks. I walked away with what I felt was the best deal I could ever have imagined!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding
They listened to me. It was very easy to work with this sales person. I received the trade-in value for both of my vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always friendly
Have all my truck maintenance done here. Always does a great job and they don’t pressure you to get extra services. They work with you to keep your vehicle top notch! Frank and Steve are always friendly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Steve provided great service and the car was completed when
Took my explorer in for tires, I got the best price and the best service ever from a Ford dealer and it was completed when stated
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service with Steve!
He’s the man! He has serviced my vehicles for over five years now. Not only is he the best service advisor, he’s a great friend. Keep up the good work Steve!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service service was okay no problems
They fix the truck the first time everything was good no problems would recommend dealer two family friends and others thank you have a great day
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Poor experience
we went to the dealer for the memorial buyback event we never got the buyback deal.Was at this dealer for 6.5 hours took a sales person 2 hours to show us a car we went hours without seeing our sales people the car was advertised at one price we were given a totally different price then at the end of the deal felt like we were being pushed out the door
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
This is definitely not the kind of experience we want our customers to have and for that, we apologize. Thank you for your feedback; if you'd like to give us further specifics about your visit, we'd always welcome an email from you. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com
Amazing
Greatest dealership I have ever been to, everyone here went to work for me gave me the best experience of my life thank you Ford of Port Richey
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car