Reviews
Review
Our salesman marvel Nowak was great. Took his time with us answered all our questions. We got a very good deal on a beautiful car. Returning to buy my daughter a car. Excellent service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thumbs Up to Ford of Port Richey
My husband and I stopped at this dealership when we returned to Florida to voice a complaint and resolve an issue with a service contract. My husband purchased a new Taurus in May 2016 and was taken advantage of by a Finance Manager who was there at that time. Most of the issues were resolved about a month later while we were in Michigan. However this one particular service contract has remained an issue. So we stopped in and were waiting to speak with a finance manager and learned many things. We learned the dealership had been taken over by a new owner who had vast experience in the automotive dealership business. As we talked to various people in the dealership, we felt more comfortable with the new management. So I decided to check out a new Ford Edge and a new Ford Explorer. Norman my salesman was very helpful. He brought a Ford Edge around so we could check out the seating and then we walked to a close by Ford Explorer. Well the Ford Explorer was the vehicle for me especially after Norman told me about the current rebates. So they were able to find me the Ford Explorer that I wanted in a 2017 model and that is what I purchased. Sometimes you need to take a second look at a business especially when major positive changes occur just like at this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Salesman Review
An excellent salesman. Polite and very pleasant. Was not a pushy salesman. Did his best to meet all our accommodations and answer all our questions. Was very thorough with details and explanation of the cars components. Enjoyed his sales tactics.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Russell was amazing, great customer service.
Russell was down to earth, easy to work with and because of his hard work and Ford of Port Richey we left in our new car the same day. Would recommend Ford of Port Richey to anyone! Ask for Russell, he will do everything he can to help you get your car. He is down to earth, genuine and easy to work with. Thank you Russell and Ford, we love our car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellence
Wonderful experience would definitely recommend Angela for anyone who looking to buy a car, will definitely be back in the future for another car ,thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy no hassle deal!
I purchased a Ford specialty vehicle that the majority of dealers in the area were selling with 5-10K of mark up. Ford of Port Richey did not engage in this practice paving the way for a painless deal. The communication with Gary was good, always keeping me informed of the status of the truck (it was on the way from Ford) and sent many pictures once it had arrived. Gary has a good personality for this type of business and was easy to work with. No pressure and knowledgeable about the product. I would recommend giving him a shout if interested in purchasing from Ford of Port Richey.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Trade in
I bought a 2015 Mustang this past April and after driving it for a few months I realized that I missed the room of an SUV so on Sat November11th I returned to Ford of Port Richey and had Jeff Leathers(He also sold me the Mustang) get me into a 2015 Escape.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great!
Jack duffle was beyond AMAZING! We went in looking for a used car, but ended up walking it with a new one (which was fine). Never at any moment did I feel pressured to buy anything. We asked about four different cars and he got the information on every one of them. I never felt like he was annoyed at all. He was so patient with us and was azaming with our 4 year old, even buying her a snack! Jack was very attentive to us, having us already approved before we walked in, and even staying 3.5 hours after closing time while we waited for our turn for financing. Donavan was great too! I felt he was honest and upfront about everything. If you need a car, go here!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great people
Steve and Lou and Omar all three helped me get a truck for a great price. Highly recommend buying next vehicle here. Friendly staff and no rush on your purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
everyone was kind and helpfull
From the moment I walked through the door everyone was there to help. The purchasing process was relatively painless. The service department made sure the vehicle had no issues.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car