Nalley BMW of Decatur

The salesperson was very knowledgeable on the car the process and after buying the car to the time to give me a full tutorial on the car

Ms. Dorothy is the best Concierge and the best of Nalley!!! Always very kind and helpful!

If you are looking for a used vehicle, ask for Mike! Mike was very helpful throughout my shopping experience and I recommend him and this dealership to anyone in search for a vehicle.

I want to take a moment to express my sincere appreciation for Chris Yarbough and the outstanding level of service he consistently provides. Chris is a strong reminder that not all sales professionals are focused solely on the transaction — he exemplifies what it means to build lasting relationships. Even years after a purchase, Chris continues to reach out with thoughtful gestures, whether it's a birthday wish or a note on your vehicle’s anniversary. Most recently, after losing my tow hitch cap during a storm, I reached out to Chris for guidance following my own initial research. Within 24 hours, he had coordinated with the parts and service team to order the replacement and even arranged for home delivery — all while being mindful of my schedule during my wedding anniversary weekend. Chris is a true professional who consistently puts his clients first. His integrity, dedication, and personal touch set a high standard for customer care. Thank you, Chris, for continuing to strengthen the bond between consumer and business through your exceptional service.

Buying a car from Nalley was smooth and straightforward. The staff were friendly and informative, and didn’t pressure you. They went above and beyond to make sure we were satisfied. Finalizing the purchase was quick and easy. I would recommend this dealership for a hassle-free car buying experience.

The only reason I traveled 45 minutes, passing two other BMW dealerships along the way, was because of Chris Yarbrough’s unmatched professionalism, communication, and work ethic. From our very first phone call, I felt confident that he was the right person to do business with. Over the course of two months, I spoke with several dealerships while searching for the right vehicle. After leasing and purchasing more than five cars, I can confidently say I’ve never experienced this level of service. Chris was honest and transparent, sharing both the pros and cons of different options. He was thoughtful about the things that mattered most to me, never pushy—always strategic. He took time to educate me and walked me through the process with patience and clarity. Thanks to Chris, I left with the exact car I wanted and couldn’t be happier with the experience. I’m positive that I will be a returning customer.

Marcus Mullins is amazing! I went to try to make a decision between cars and I was greeted with so much kindness and understanding! He broke everything down for me that made my process so much easier. I have never been to a dealership with someone with that much knowledge, experience, and kindness! Thank you so much I will definitely be back! Sheri

Andrew and the team were great! Andrew was easy to work with and explained everything thoroughly. The dealership offered an awesome financing rate. I would recommend this dealership.

This is our third vehicle from Nalley Decatur and we keep coming back because the service is so seamless. We worked with Bryan Albrecht and he guided us into our amazing new X5! Bryan was professional, knowledgeable, accommodating and a joy to work with.

Excellent customer service!! Always friendly, helpful and honest. They remember Birthdays and holidays giving well wishes. Wonderful staff. Always there to help. I love BMW?s and they have been the best Dealerships thus far hands down. Highly Recommend!!