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Nalley Lexus Galleria

Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 7:00 AM - 8:00 PM

Nalley Lexus Galleria Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

8:30 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 8:00 PM

Tuesday

7:00 AM - 8:00 PM

Wednesday

7:00 AM - 8:00 PM

Thursday

7:00 AM - 8:00 PM

Friday

7:00 AM - 8:00 PM

Saturday

8:00 AM - 6:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since December 2005

WELCOME TO NALLEY LEXUS SMYRNA, AN ATLANTA AREA LEXUS DEALERSHIP COMMITTED TO SERVING OUR CUSTOMERS WITH THE SAME CARE &

...

QUALITY THAT GOES INTO OUR CARS. WHETHER YOU'RE INTERESTED IN A NEW LEXUS, A USED VEHICLE OR A CERTIFIED PRE-OWNED LEXUS, OUR KNOWLEDGEABLE STAFF CAN HELP YOU FIND THE CAR OF YOUR DREAMS. WE HAVE A LARGE INVENTORY BOASTING ALL THE LATEST MODELS INCLUDING THE IS, ES, NX, RX & GX. WE INVITE YOU TO STOP BY NALLEY LEXUS SMYRNA AND BROWSE THE CARS WE HAVE AVAILABLE AND EXPERIENCE THE INNOVATION AND PERFORMANCE LEXUS IS KNOWN FOR. VISIT OUR STORE TODAY AND OUR EXPERT TEAM OF SALES PERSONNEL, FINANCE SPECIALISTS AND SERVICE TECHNICIANS WILL HELP YOU FIND, PURCHASE AND MAINTAIN YOUR PERFECT LEXUS VEHICLE.

"It Has To Be Nalley Lexus Galleria!"

Service

Wheel Balance

$59.95 and up*

Tire Rotation

$32 and up*

Oil, Filter Change

$78 and up*

Wiper Blade Replacement

$40 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.9 out of 5 3.9
575 lifetime reviews. Includes reviews of Nalley Lexus Galleria from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    October 9, 2018

    car was sold in middle of negotiating.Fees ,taxes , & non tax fees made auto unavoidable.There should be a law to regulate fees and what exactly they... represent.

    1.0 out of 5
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    3.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Edward, thank you for taking the time to let us know about your recent experience. We're sorry to hear that you were not satisfied with your v...isit. If you'd be willing to provide more feedback, please reach out to me at (404) 994-4322 so we can assist you further. Bill Waibel, General Manager

  • 4.8 out of 5
    September 9, 2018

    I have now got two cars from Nalley Lexus in Smyrna. The first one, a brand-new ES 350, in 2014 and recently a used GS 350. I have also serviced my ES... 350 here for 4 years. I like the great, attentive service here. But I also got good deals on both cars, compared to other dealers I tried. Chad Douglas was great.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Chad Douglas

    3 years Internet Sales Associate

    (5.0) 16 reviews

  • June 11, 2016

    I highly recommend Nalley Lexus, Smyrna. Beautiful, state of the art dealership yet warm, comfortable and welcoming. The entire experience was very positive... from start to finish. The star performer, however, was our salesperson Daniela Brand. Her exceptional knowledge of the brand and the professional yet personable (and patient) manner in which she worked with us was outstanding. I highly recommend Nalley and strongly suggest working with Daniela.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 1, 2018

    I was extremely please with my experience with Mr. Chad Douglas. He was professional, courteous, knowledgeable about the vehicle that I was interested... in purchasing. He provided guidance while not being aggressive and allowing you the time needed to make an informed decision. After the sale was final, he provided extensive training on the use of the technology in the vehicle. During the entire visit, his service remained exceptional.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Chad Douglas

    3 years Internet Sales Associate

    (5.0) 16 reviews

  • 4.8 out of 5
    August 5, 2018

    You were informative helpful and non pressuring and of course professional in your dealing with my needs as a customer. Thank you for setting up my Blue... Tooth and even driving me in the Atl traffic. You deserve 5 stars for your putting me at ease as a buyer. Sincerely Gail Price

    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 12, 2018

    Something fishy is going on at this dealership. Wouldn't be surprised if the salesperson bought the vehicle out from under me. They play games. Never again.

    1.0 out of 5
    Customer Service
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    1.0 out of 5
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    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 19, 2018

    I just had my GX 460 serviced at Nalley Lexus and I was highly impressed with my service adviser Clayton Norris. He is friendly, knowledgeable, professional... and gave excellent customer service.

    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 18, 2018

    Chad was very helpful and informing. He was even willing to take time to show me how to drive a manual. Most importantly he and the manager for me a GREAT... DEAL involving them getting me at a satisfying monthly payment. If you haven't come to Nalley in Smyrna, you're missing out. I recommend this to anyone who's trying to buy the car they want with a great deal!

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 3, 2018

    This dealership has a great service culture. I cannot say enough good things about Chad Douglas who helped us through our latest purchase. He is a gentleman,... honest and goes way above and beyond to get things done. The finance people were friendly and helpful as well. We had an unusual challenge because of a fraudulent attack on our credit but Chad and the team navigated the issue and got things done. Bill Waibel the GM also moved a mountain to help us. It is no wonder the place runs so well with his leadership. We now have 3 Lexus vehicles in our family and Nalley takes care of all of them perfectly. Their service department is first rate as well. I guess the best compliment is that you can trust them. Thank you Chad!

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    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Chad Douglas

    3 years Internet Sales Associate

    (5.0) 16 reviews

    Bill Waibel

    General Manager

    NOT RATED

  • 1.0 out of 5
    February 27, 2018

    Will not take car back. Less than 124,000 miles and they want $9,550 for repairs.They have worked on car all these years and not do this.

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    Does not recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
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