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Reviews

Average Ratings

4.8
Average based on 222 reviews
  • Fantastic buying experience

    I highly recommend Nalley Lexus, Smyrna. Beautiful, state of the art dealership yet warm, comfortable and welcoming. The entire experience was ver...


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    I highly recommend Nalley Lexus, Smyrna. Beautiful, state of the art dealership yet warm, comfortable and welcoming. The entire experience was very positive from start to finish. The star performer, however, was our salesperson Daniela Brand. Her exceptional knowledge of the brand and the professional yet personable (and patient) manner in which she worked with us was outstanding. I highly recommend Nalley and strongly suggest working with Daniela.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Very Professional.

    They will try very hard to work with you. They stayed late to help us.


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    They will try very hard to work with you. They stayed late to help us.

    Shopped for a used car
    Does recommend this dealer
    Did not make a purchase
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  • Efficient considerate service.

    Chris Wells handled maintenance services for my car with ease, and took time to show me through the facility. He advised me of maintenance items a...


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    Chris Wells handled maintenance services for my car with ease, and took time to show me through the facility. He advised me of maintenance items and their costs and I indicated items to maintain. Chris arranged a loaner car for me so I depart before work on my car got done.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Great salesman, overall great experience!

    My experience with Nalley Lexus was awesome! My salesman, Ollin, did an outstanding job! Very professional and he went above and beyond! I would h...


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    My experience with Nalley Lexus was awesome! My salesman, Ollin, did an outstanding job! Very professional and he went above and beyond! I would highly recommend this dealership. You will not beat their prices!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • GREAT CUSTOMER SERVICE

    MY EXPERIENCE WITH DWAYNE LEE AS MY SERVICE ADVISER IS ALWAYS GREAT! THE CUSTOMER SERVICE IS DEFINITELY A 5 STAR EXPERIENCE ALWAYS. THE WAIT TIMES...


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    MY EXPERIENCE WITH DWAYNE LEE AS MY SERVICE ADVISER IS ALWAYS GREAT! THE CUSTOMER SERVICE IS DEFINITELY A 5 STAR EXPERIENCE ALWAYS. THE WAIT TIMES AREN'T LONG, AND THE ATTENTION TO DETAILS IS ALWAYS A MAJOR PLAYER IN MY EXPERIENCE....ALWAYS MAXIMUM QUALITY SERVICE!!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Lexus Service

    A very stress-free experience, working with the service department of Nalley Lexus Symrna.


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    A very stress-free experience, working with the service department of Nalley Lexus Symrna.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Best buying experience I've ever had

    First class service all the way! The buying process was painless and quick.


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    First class service all the way! The buying process was painless and quick.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Ann Story

    Jennifer Rhodes makes the experience the best. She is the greatest


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    Jennifer Rhodes makes the experience the best. She is the greatest

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • tire repair on tire purchased from Nalley

    I would recommend this dealership for service on your car but cannot recommend for purchasing as I have never purchased from Nalley Lexus Smyrna. ...


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    I would recommend this dealership for service on your car but cannot recommend for purchasing as I have never purchased from Nalley Lexus Smyrna. I would also recommend requesting Chris Wells as your service rep. He's really great!

    Came in for service or repair
    Does not recommend this dealer
    Did not make a purchase
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  • Excellent Service

    My Service Advisor is always very courteous and professional. Repairs are done in a timely manner. If it becomes necessary to leave my car, a cour...


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    My Service Advisor is always very courteous and professional. Repairs are done in a timely manner. If it becomes necessary to leave my car, a courtesy vehicle was always provided.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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