Average Rating

4.6 out of 54.6
61 lifetime reviews.
this dealer
4.9 out of 5
Customer Service
4.7 out of 5
Quality of Repair
4.8 out of 5
Overall Facilities
4.9 out of 5
Buying Process
Not Applicable
Friendliness
Not Applicable
Pricing
Write a Review
Read all Fidelity Auto reviews
  • 5.0 out of 5
    Great experience!
    August 14, 2017

    We recently purchased a car from Fidelity Auto. We called Jonathan to set up a test drive. When we arrived, he had the car ready to go, and we were ...out of there with our new car in an hour and a half--a record compared to our previous experiences buying from large dealerships. Jonathan was an amazing, personable, and no pressure salesman. From test driving to the buying process to even transferring from OH to PA, Fidelity Auto went above and beyond to ensure that our needs were met, and exceeded! After purchase, we realized that the fog lights were out, and Jonathan has set up a replacement of the lights AND detailing of our car. Now, that's customer service! I will continue to recommend Fidelity to all.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?