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Used

Average Rating

4.6 out of 54.6
61 lifetime reviews.
this dealer
4.9 out of 5
Customer Service
4.7 out of 5
Quality of Repair
4.8 out of 5
Overall Facilities
4.9 out of 5
Buying Process
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Friendliness
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  • 5.0 out of 5
    Outsanding
    February 19, 2018

    I almost never write reviews, but had an absolutely great and no-pressure experience at Fidelity Auto & trucks. They did not have the SUV I was lookin...g for, but took time to listen and find the vehicle I wanted The Infiniti they locate exactly what I wanted, Ray was enormously responsive and kept me posted at all points. When they acquired the SUV, the purchase process was incredibly efficient, as was the process of selling my old car. If you are thinking of buying a car, Fidelity auto is definitely the place to go. Hope others will have the same pleasant experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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Fidelity Auto
8410 E. Washington St. Chagrin Falls, OH 44023
Used (866) 943-9460
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