|Sales||8:30 AM - 7:00 PM|
|Service||7:00 AM - 6:00 PM|
|Mon||8:30 AM - 7:00 PM|
|Tue||8:30 AM - 7:00 PM|
|Wed||8:30 AM - 7:00 PM|
|Thu||8:30 AM - 7:00 PM|
|Fri||8:30 AM - 7:00 PM|
|Sat||9:00 AM - 6:00 PM|
|Mon||7:00 AM - 6:00 PM|
|Tue||7:00 AM - 6:00 PM|
|Wed||7:00 AM - 6:00 PM|
|Thu||7:00 AM - 6:00 PM|
|Fri||7:00 AM - 6:00 PM|
|Sat||8:00 AM - 5:00 PM|
Shopping with my 20-something daughter for her first "grown up" car purchase. Saw several models online, when we got to the dealership it was easy to ...locate them on the lot. Salespeople were polite and did not hover. We worked with Tony Lamonte, who was genuinely friendly and patient with all of our questions. No 'snob' factor from sales or finance staff. We left the car for a couple of days after purchase for some touch-ups and detailing; they did a beautiful job, it looks (and smells) brand new. Would definitely recommend this dealership.
Austin Mom, We are delighted to hear about your pleasant experience with our Sales Team. We will be sure to commend Tony for his outstanding customer... service and for taking such excellent care of you and your daughter. We sincerely thank you for taking the time to review our dealership. Best, BMW of Austin
Andrew was excellent And sales person Matthew was great service.
Troy/Andrew/Ben were great and took very good care of me. I will recommend them to everyone for a wonderful experience.
3 lifetime reviews of the Service Department.
Went for a pre-purchase inspection of a used 02 M3 I had bought from a private seller. I figured BMW would be best at giving a quality inspection of a... BMW, but I was wrong. Inspection came up pretty clean, 2 days after purchase the check engine light came on. The catalytic converter was bad and BMW quoted me $2500. I asked if they would help with the cost since they did the inspection and they said not unless the car was newer. Rep said he would ask his manager for me but I never heard back. Poor service in my opinion. Great facilities but will not go back.
ShayM, I would like to extend my personal regrets regarding any disappointment in your BMW's recent need for repairs, and assure you that we take you...r feedback seriously. I would appreciate the opportunity to review your concerns. You can email me at firstname.lastname@example.org. Thank you, Penny Boos Director of Customer Relations BMW of Austin
Anyone wanting to purchase a new or used BMW in Austin DO NOT GO TO BMW OF AUSTIN. I write this with all sincerity. The buying experience is absolutel...y awful. They lied to me about the special offers BMW USA was offering. Hence, why I went out to San Antonio to purchase my BMW. They are a horrible dealership. They lost outon 3 sales. For me, my sister and my DAD. Again go out of Austin to buy a BMW. " DONT GO TO BMW OF AUSTIN".