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Sales 8:30 AM - 7:00 PM
Service 7:00 AM - 6:00 PM
Mon 8:30 AM - 7:00 PM
Tue 8:30 AM - 7:00 PM
Wed 8:30 AM - 7:00 PM
Thu 8:30 AM - 7:00 PM
Fri 8:30 AM - 7:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 2:00 PM
Sun Closed
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Reviews

3.0
13 lifetime reviews.
  • Great buying experience

    Shopping with my 20-something daughter for her first "grown up" car purchase. Saw several models online, when we got to the dealership it was easy...

    Dealer Response

    Austin Mom, We are delighted to hear about your pleasant experience with our Sales Team. We will be sure to commend Tony for his outstanding cust...


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    Shopping with my 20-something daughter for her first "grown up" car purchase. Saw several models online, when we got to the dealership it was easy to locate them on the lot. Salespeople were polite and did not hover. We worked with Tony Lamonte, who was genuinely friendly and patient with all of our questions. No 'snob' factor from sales or finance staff. We left the car for a couple of days after purchase for some touch-ups and detailing; they did a beautiful job, it looks (and smells) brand new. Would definitely recommend this dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Austin Mom, We are delighted to hear about your pleasant experience with our Sales Team. We will be sure to commend Tony for his outstanding customer service and for taking such excellent care of you and your daughter. We sincerely thank you for taking the time to review our dealership. Best, BMW of Austin


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  • Gary M

    I found this car that I bought on Cars.com. I purchased the car over the phone thru Brian in Internet sales. We went back and forth several times ...


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    I found this car that I bought on Cars.com. I purchased the car over the phone thru Brian in Internet sales. We went back and forth several times and reached an agreeable price. .The documents were overnighted to me and deal done. My interactions with Brian were very professional and information he shared was concise. I was quite satisfied.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • Bad management

    I was buying a vehicle, we agreed on the price and I send the credit application. Everything was good the sales person said he is holding the car...

    Dealer Response

    Bobby, We would like to extend our personal regrets regarding the vehicle you were interested in and assure you that we take your feedback seriou...


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    I was buying a vehicle, we agreed on the price and I send the credit application. Everything was good the sales person said he is holding the car for me. The next day they sold the car to somebody else for more money.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Bobby, We would like to extend our personal regrets regarding the vehicle you were interested in and assure you that we take your feedback seriously. Our Pre-Owned Sales Manager, Paxton Briggle, would appreciate the chance to speak with you, apologize, and get more feedback. You can email him at TheBMWofAustin@gmail.com. Thank you, BMW of Austin


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Service & Repair

About Our Dealership

Dealer on Cars.com since June 2011

Through a dedication to customer service at BMW of Austin, we were able to bring our ranking to #2 in the nation for customer service, and received the "BMW Center of Excellence Award", the highest award given in customer satisfaction by BMW. What does this mean to you as a BMW of Austin customer? A buying process and an ownership experience that is second to none. Please feel free to come by the dealership so that we can get to know you and you can experience our friendly sales and service staff first-hand. We take your purchase of a new or pre-owned BMW very seriously, and we look forward to building strong relationships with all of you.