Rectangle 48
Sales 8:30 AM - 7:00 PM
Service 7:00 AM - 6:00 PM

BMW of Austin Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2011

Through a dedication to customer service at BMW of Austin, we achieved the highest ranking in the nation for customer se

...

rvice, and received the "BMW Center of Excellence Award", the highest award given in customer satisfaction by BMW NA. What does this mean to you as a BMW of Austin customer? A buying process and an ownership experience that is second to none. Please feel free to come by the dealership so that we can get to know you and you can experience our friendly sales and service staff first-hand. We take your purchase of a new or pre-owned BMW very seriously, and we look forward to building strong relationships with all of you.

"Experience our Passion!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
202 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    May 10, 2019

    It was a great experience working with the BMW Of Austin. We were a little difficult but they got us what we needed.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 9, 2019

    We had a fantastic experience with BMW. We will definitely come back for future car needs. Sheraz was extremely helpful and it was a pleasure working with... him.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your fantastic experience, Julie. Offering 5-star service is the main goal among our team. Sheraz will be glad to learn that you... are satisfied with your visit. Have a great day and stop by again, soon.

  • April 9, 2018

    This is my second experience at BMW of Austin, and the service could not of been better. Every time I visit the dealership I could not feel like I am better... hands. The experience buying my second BMW was not only fast, and error free, it was fun. Everything from finding, building, handling the paper work, and finally learning everything there is about my new car was amazing. There is no better servicr anywhere than what is provided at BMW of Austin.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 9, 2019

    Very happy with customer service experience throughout the whole process Sheraz did so well with us so glad to do business with him and BMW Of Austin

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your kind review, Arash! We're happy to hear that Sheraz was so helpful. We look forward to seeing you next time!

  • 5.0 out of 5
    May 2, 2019

    We worked with Troy Massey at BMW of Austin for the 3rd time recently. He is always a pleasure to work with. Very transparent buying process. Looking forward... to buying our next car from him in a few years.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the great review, James. We will be sure to thank Troy for providing you with an easy and efficient buying experience. Let us know if th...ere is anything else we can help you with. We look forward to your next visit.

  • 5.0 out of 5
    April 20, 2019

    If you are in the market for a new BMW go and see Troy at the North Austin location. He is very knowledgable, friendly and genuinely wants to help you... find the right car that fits your needs. The process was fast, efficient and hassle free. BMW even set up a genius to teach me how to use all the functions in the car. They take all the worry, headache, and confusion out of car buying. Great overall experience!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 19, 2019

    Excellent service as always. That is why we always do business at BMW of Austin.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 17, 2019

    Brought my car in for air conditioning service. BMW of Austin opened the doors a bit before 7am and greeted me well. I sat down and discussed problem with... Alan. He took a look to see if it was a simple fix but it was not.... he quickly had me processed and in a loaner car(2019 bmw). He kept me informed with text messages and phone calls and was very easy, polite and responsive. I had a few problems with my extended warranty but he confronted those issues quickly keeping me aware of what was happening. I am very impressed with this dealership and am very happy I purchased a BMW. Thank you BMW of Austin... first class service!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 16, 2019

    Wonderful experience. Fast, efficient, very knowledgeable and friendly.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 15, 2019

    Taylor offered outstanding introduction to the X5 systems. We obviously loved the new X5 and especially the M Sport suspension Package. The closing process... was excellent and NO hard sales pitches.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the positive review and rating! We are happy to know that Taylor was helpful during your visit. We truly appreciate your kind words and ...we hope that you will visit us again soon!

View More Reviews