BMW of Austin Hours
Through a dedication to customer service at BMW of Austin, we achieved the highest ranking in the nation for customer se
rvice, and received the "BMW Center of Excellence Award", the highest award given in customer satisfaction by BMW NA. What does this mean to you as a BMW of Austin customer? A buying process and an ownership experience that is second to none. Please feel free to come by the dealership so that we can get to know you and you can experience our friendly sales and service staff first-hand. We take your purchase of a new or pre-owned BMW very seriously, and we look forward to building strong relationships with all of you.
"Experience our Passion!"
Read reviews that mention:
It was a great experience working with the BMW Of Austin. We were a little difficult but they got us what we needed.
We had a fantastic experience with BMW. We will definitely come back for future car needs. Sheraz was extremely helpful and it was a pleasure working with... him.
Thank you for sharing your fantastic experience, Julie. Offering 5-star service is the main goal among our team. Sheraz will be glad to learn that you... are satisfied with your visit. Have a great day and stop by again, soon.
This is my second experience at BMW of Austin, and the service could not of been better. Every time I visit the dealership I could not feel like I am better... hands. The experience buying my second BMW was not only fast, and error free, it was fun. Everything from finding, building, handling the paper work, and finally learning everything there is about my new car was amazing. There is no better servicr anywhere than what is provided at BMW of Austin.
Very happy with customer service experience throughout the whole process Sheraz did so well with us so glad to do business with him and BMW Of Austin
We appreciate your kind review, Arash! We're happy to hear that Sheraz was so helpful. We look forward to seeing you next time!
We worked with Troy Massey at BMW of Austin for the 3rd time recently. He is always a pleasure to work with. Very transparent buying process. Looking forward... to buying our next car from him in a few years.
Thank you for the great review, James. We will be sure to thank Troy for providing you with an easy and efficient buying experience. Let us know if th...ere is anything else we can help you with. We look forward to your next visit.
If you are in the market for a new BMW go and see Troy at the North Austin location. He is very knowledgable, friendly and genuinely wants to help you... find the right car that fits your needs. The process was fast, efficient and hassle free. BMW even set up a genius to teach me how to use all the functions in the car. They take all the worry, headache, and confusion out of car buying. Great overall experience!
Excellent service as always. That is why we always do business at BMW of Austin.
Brought my car in for air conditioning service. BMW of Austin opened the doors a bit before 7am and greeted me well. I sat down and discussed problem with... Alan. He took a look to see if it was a simple fix but it was not.... he quickly had me processed and in a loaner car(2019 bmw). He kept me informed with text messages and phone calls and was very easy, polite and responsive. I had a few problems with my extended warranty but he confronted those issues quickly keeping me aware of what was happening. I am very impressed with this dealership and am very happy I purchased a BMW. Thank you BMW of Austin... first class service!!
Wonderful experience. Fast, efficient, very knowledgeable and friendly.
Taylor offered outstanding introduction to the X5 systems. We obviously loved the new X5 and especially the M Sport suspension Package. The closing process... was excellent and NO hard sales pitches.
Thank you for the positive review and rating! We are happy to know that Taylor was helpful during your visit. We truly appreciate your kind words and ...we hope that you will visit us again soon!