Had a great experience here. Thanks to Jorge and the whole team. I love my new Altima! The service was fast and there was no pressure. I was in and out... in 2 hours.
Would recommend to deal with, couldn't have gone through the process any quicker. Went to other dealers that were not helpful and uninformed compared to... here. Would advise if you are looking to buy or lease a Nissan, this would be the place to go...
Good service, profesional is nice team - Thank you guys - Dan.
Great service Great service Great service Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
the waiting room could use a good cleaning; the arms on the chairs are filthy and the floor needed to be vacuumed as well as the chair seats.
I was driving to a meeting and the car started to shudder and a light was flashing on the dash. I was close to the dealer and headed that way. When I arrived... I was taken care of right away. I received a call that told me what was wrong and given an estimate. All repairs were completed in a matter of hours. I have used this dealer for three Nissans in a row and had all my servicing done through them, for the last 325,000 miles! I have purchased two of my cars through them (I bought the first one before there was a Tustin auto mall).
I have been with this dealer for many years since we switched from Irvine Nissan dealer. Our Quest is kept in good conditions although it's an old car... now. Our experience is that they are very professional and the repairing service is reliable. The most recent visit is for brake service, which has a problem after they installed both clipers. They checked it and found out that one of the clipers is defective and they replaced it. So far it seems no problem. Jeff is a very nice man. He also helped me to install the fuse for my front cigrrette lighter. Thanks.
Overall Excellent grading due to the friendly, personable service from Hoss and Ali who showed us as much inventory as we inquired about. We experienced... particularly outstanding service from Joe Pestano, the finance manager. It was a late hour but he remained upbeat, engaging and fun to work with. We really enjoyed Joe. We have already recommended a friend to Tustin Nissan.
I have been bringing my cars to this dealer for years and I'm always happy with the level of service I receive. The technician always takes care of everything... really fast! And they make me feel very well taken care of.
Carl was our service tech. He was extremely helpful and polite. His estimate for when the service would be complete was on the money.