Volvo Cars of Louisville

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
118 lifetime reviews.

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  • 5.0 out of 5
    October 30, 2020

    Sasha the Finance lady was incredible from start to finish. She has a great attitude and is very helpful with any questions you may have. Also the two... Nathan’s I worked with when test driving and buying the car were pretty awesome as well.

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    Shopped for a used car
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  • 5.0 out of 5
    October 17, 2020

    Volvo always does an excellent job on car repair service. Very professional. Had my car in for safety recall and they took care of me with no problem.

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  • October 20, 2013

    Will "The Bow Tie Guy" Harris is incredible. My daughter's car was having electrical problems, had become unreliable and we were tired of tossing money... at it's intermittent symptoms. Our family had done business with Will about a year ago, and I was very impressed. I called him up and asked what inventory was available within her price level. Will offered up the options and we discussed the pros and cons of each selection. Will greeted us with his award winning smile, helped us through the buying process and made sure we were treated like royalty. THANKS WILL, you are #1 in our book!!!

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    Shopped for a used car
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    Dealer Response

    Thank you for taking time to share your experience. We love hearing our customer's feedback and I'm glad Will Harris provided you with an excellent ex...perience. Will is very knowledgeable and takes the time to ensure each customer finds the vehicle that is right for them. We strive for each customer to have a great experience with us. Please let us know if we can assist you further. Sincerely, Joel Jones VP/General Manager Volvo of Louisville

  • 5.0 out of 5
    October 4, 2020

    The service is honest and reliable and efficient. It’s not easy to find that in the car business!! The people at Volvo are top-notch in every way!

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    Dealer Response

    Thank you so much for your kind words about your experience here at Volvo Cars of Louisville. We try every day to satisfy our customers and it?s alway...s nice to know when we succeed.

  • 5.0 out of 5
    August 27, 2020

    Salesman Jordan took care of everything. Happy with my Toyota Sequoia. Would do business with them again. Delivered my vehicle and it was as advertised.

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    Shopped for a used car
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    Dealer Response

    Dwayne, thank you for your positive review. We're glad to hear that you found our team here at Volvo Cars of Louisville so helpful in the purchase of ...your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

  • 5.0 out of 5
    June 6, 2020

    My first Volvo service was exceptional. It was easy to call, get an appointment quickly and get my vehicle taken care of. My husband dropped it off and... they delivered it to him after it was complete. It came back clean and perfect! Everyone we’ve encountered at Volvo is always nice and very helpful. We’ve been very pleased with our first Volvo!

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    Dealer Response

    Thank you so much for your kind words about your experience here at Volvo Cars of Louisville. We try every day to satisfy our customers and it?s alway...s nice to know when we succeed.

  • 5.0 out of 5
    February 25, 2020

    Coy Strong was knowledgeable, professional, friendly and just a great person to work with. This was by far the easiest and least stressful of any of my... vehicle purchases.

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    Dealer Response

    Shannon, thank you for your positive review. We're glad to hear that you found our team here at Volvo Cars of Louisville so helpful in the purchase of... your new vehicle. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

  • 5.0 out of 5
    February 10, 2020

    Wonderful team and experience! From purchasing to all service. Melissa is awesome! Thank you always taking care of me and my xc Thank you team!

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    Dealer Response

    Hi there Gabe, thank you for your review. It's great to hear we could take care of you; we?re always happy to help if anything else comes up. Have a w...onderful day!

  • 5.0 out of 5
    January 30, 2020

    Rec’d a msg on my Volvo that there a was a low battery charge. Called the next morning to make a service appt. Theresa indicated that they were very... busy that day but would squeeze me in if I couldn’t wait. I elected to come the following day. Melissa, who I usually work with there took care of my needs. She is so knowledgeable and friendly. I always feel confident taking my car there. They are the nest.

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    Dealer Response

    Pat, we're happy you found our staff to be so supportive during your experience here at Volvo Cars of Louisville. Please reach out to us if there is a...nything else we can do for you. We hope you have a great day.

  • 5.0 out of 5
    December 13, 2019

    Every aspect of Volvo of Louisville has been exceptional. Service department and sales are Awesome and very pleased to be part of the Volvo of Louisville... family.

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    Dealer Response

    When a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that y...ou chose Volvo Cars of Louisville for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us. Take care!

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