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Reviews

Average Ratings

4.4
140 lifetime reviews. Includes reviews of EuroMotorcars Germantown from DealerRater.com
  • Ted Shepherd at Germantown EuroMotors

    Ted Shepherd is the kind of salesperson every car buyer hopes to find. He listens patiently and answers questions with honesty and integrity. It w...

    Dealer Response

    Thank you so much for your kind words about Ted. We are so happy that you enjoyed browsing for a vehicle at our dealership. Let us know if you hav...


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    Ted Shepherd is the kind of salesperson every car buyer hopes to find. He listens patiently and answers questions with honesty and integrity. It was a pleasure to work with Ted. He did not ask me to write this review. I was motivated by my appreciation for the experience.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you so much for your kind words about Ted. We are so happy that you enjoyed browsing for a vehicle at our dealership. Let us know if you have any further questions and we'll be happy to help.


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  • JORGE

    I TOW MY CAR TO DEALER AFTER CAR PARK FOR 13 MONTS , AND I WAS TOLD I NEEDED POWER CONTROL MODULE " IS BURN" FROM NO HAVE POWER FOR 13 MONTS. SER...


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    I TOW MY CAR TO DEALER AFTER CAR PARK FOR 13 MONTS , AND I WAS TOLD I NEEDED POWER CONTROL MODULE " IS BURN" FROM NO HAVE POWER FOR 13 MONTS. SERVICE WRITER Z.... GIVE ME ESTIMATE FOR OVER $2200.00 US . WHEN I DONT BOLIVE MR Z..... AND I SEND TOW TRACK TO PICKUP MY CAR SERVICE WRITER WAS VERY AROGANT AND I NEVER RECIVE INVOICE. ORGINAL ESTIMATE WAS $135.00 FOR PROGRAMING MY POWER CONTROL MODULE, DEALER CHARGE ME OVER $350.00 ????????? NO COMENTS ????????????, NO FINAL INVOICE KEPT CUSTOMER IN DARK . ?????????

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Salesperson was a cheat. Stay away.
    April 5, 2017

    Salesperson was dishonest. He committed to beat deals to get me to his dealership but then didn't keep his words. Was not even polite.


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    Salesperson was dishonest. He committed to beat deals to get me to his dealership but then didn't keep his words. Was not even polite.

    Does not recommend this dealer

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  • Conveniently Located
    March 17, 2017

    The dealership is in the perfect spot for many residents in the northern Montgomery county or southern Frederick areas. The area is not so busy a...


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    The dealership is in the perfect spot for many residents in the northern Montgomery county or southern Frederick areas. The area is not so busy and easily accessible from I270. Their sales people are nice and attentive to my needs especially Willys, the sales person I dealt with. He is very helpful. Only reason I did not give a 5-star is due to the limited choices on the model I was looking for.

    Does recommend this dealer

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  • Amazing Experience
    March 16, 2017

    I got a tremendous deal and had excellent customer service at Euro. In addition, the Sales Representative, Virginia Marshall was able to coordina...


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    I got a tremendous deal and had excellent customer service at Euro. In addition, the Sales Representative, Virginia Marshall was able to coordinate the transfer of the vehicle from MD to FL as I unexpectedly moved. I would recommend the dealership and Virginia to everyone. It was a very easy process and I am very very happy and LOVE my new car.

    Does recommend this dealer

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  • fixed brakes on my CLA 45 AMG
    February 2, 2017

    My brakes needed to be replaced the warranty had just expired. The kind folks there took care of me and it resulted in me referring my son to Eur...


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    My brakes needed to be replaced the warranty had just expired. The kind folks there took care of me and it resulted in me referring my son to EuroMotors who just purchased his new 2017 AMG - Service does result in sales.

    Does recommend this dealer
    Came in for service or repair

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  • Great SMART and Great SERVICE
    January 26, 2017

    Wali Alimi got me a great deal for my new smart and made it so easy and painless. I am not only satisfied but grateful. Thank you Wali


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    Wali Alimi got me a great deal for my new smart and made it so easy and painless. I am not only satisfied but grateful. Thank you Wali

    Does recommend this dealer

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  • Outstanding Service at Euro Mercedes Benz!
    January 9, 2017

    My husband and I visited Euro Mercedes Benz in Germantown, Maryland during the holiday season in 2016. Mr. Wali our salesman showed us a few M...


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    My husband and I visited Euro Mercedes Benz in Germantown, Maryland during the holiday season in 2016. Mr. Wali our salesman showed us a few Mercedes and one grabbed our attention. Next, he retrieved our information it was processed and within no time we left with our 2017 Mercedes. Finally, the General Manager came with warm hugs and caring kind congratulations to us making us feel like family. We would like to thank everyone for their kindness, thoughtfulness and outstanding customer service at Euro Mercedes Benz in Germantown, Maryland. The Bent Family.......

    Does recommend this dealer

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  • WALI ALIMI WAS THE GREATEST. HE KEEP IN CONTACT WITH ME
    December 31, 2016

    WALI WAS LOOKING FOR A USED ML350, CERTAIN COLOR EXT AND INTER., BUT NOTHING SHOWED UP. SO HE CALLED AND SUGGEST FOR ME TO COME DOWN AND CHAT. WE...


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    WALI WAS LOOKING FOR A USED ML350, CERTAIN COLOR EXT AND INTER., BUT NOTHING SHOWED UP. SO HE CALLED AND SUGGEST FOR ME TO COME DOWN AND CHAT. WE TALKED AND I DROVE OUT IN A 2017 GLE 350 WITH THREE YEAR LEASE AND ALL WORKED OUT OK. HE IS A VERY POLITE ,WELL ROUNDED MAN AND TELLS THE TRUTH. HE IS THE BEST, PLEASE LET HIM KNOW ABOUT THIS REVIEW. THIS IS THE SECOND CAR I PURCHASED FROM GERMANTOWN EUROMOTORCAR AND EVERYONE WAS A BIG HELP. THANKS JAMES AND JUDY SPICER

    Does recommend this dealer

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  • Excellent experience with Wali Alimi
    December 27, 2016

    I have bought many cars in the past, but this experience was unique. The sales consultant, Wali, was really awesome. He beat the price of 10 other...


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    I have bought many cars in the past, but this experience was unique. The sales consultant, Wali, was really awesome. He beat the price of 10 other dealers nearby and gave me a great deal. Cannot thank him enough for providing this opportunity to have a great Christmas gift for my wife. The finance person, Rambod, was also the best I have worked with. He made me comfortable and explained all my questions. Great place, great team. Never really put me under any normal sales pressure tactics. Glad to have done business with them.

    Does recommend this dealer

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