Reviews
So satisfied with my Nissan Murano car.
Went in for a general change. Very easy! Always have had very good service at Nissan. Very nice helpful staff! Will be looking for another Nissan car in the spring!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
That is what we love to hear, Judi! We apologize for the late response, but wanted to reach out and say thank you for sharing this with us!
Grateful for help
There's a mistake in the bill and the person who received me helped fix it quickly and completely. I'm very grateful for his help as it was a busy time on Saturday.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for bringing this to our attention, Fan, and we're so glad we could resolve the billing issue for you promptly. We truly appreciate your patience, especially during the busy Saturday rush. Your satisfaction is our priority, and we're grateful for the opportunity to assist you. If you ever need anything else, please don't hesitate to reach out.
Fast reliable service
Great experience as always. Service staff (Jesus) was really great at communicating every step of the process and work was super efficient. So happy to be able to pick up my car same day.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
That is what we strive for here, Devan! We apologize for the late response, but wanted to reach out and say thank you for sharing this with us!
Was very happy with service will bring my car back
They were good and less than an hour for oil change very friendly need new tires. Wish I went there and bought my car instead of Chelmsford Nissan
- Customer service 5.0
- Buying process 1.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Marilyn! We're so glad to hear that you had a positive experience with your oil change and that our team made it a quick and friendly visit. If you're ever in the market for new tires or anything else, we'd love the opportunity to assist you here at Kelly Nissan of Woburn. Please don't hesitate to reach out!
Excellent service dept!
Excellent service department! They are more organized, personable and professional than any other dealer i have visited. I definitely recommend you bring your Nissan there whether you bought there or not.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Eric! We're thrilled to hear that you had such a positive experience with our service department. Providing organized, personable, and professional service is our goal, and it's great to know that we met your expectations. We truly appreciate your recommendation and look forward to continuing to serve you!
Brianna is always there for me. She’s the best!
Took my car for some annoying noise with the gas pedal. After talking with service advisor (Brianna Gerardi) she took the car and two hours later she handed me the keys and explain what the problem was. The noise disappeared.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing this with us, Francesco! We're thrilled to hear that Brianna was able to resolve the noise issue with your gas pedal and that it was a smooth process. We take pride in ensuring our customers are well taken care of, and it's wonderful to know that Brianna’s expertise helped address the problem effectively. If you ever need anything else, please don't hesitate to reach out. We look forward to serving you again in the future!
Schedule Service appointment
Prompt service in time-positive response Always accommodation for any requirements convenient location ready to help with smile understanding services requirements returns call when work is completed
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your positive experience with us! We're thrilled to hear that our team was able to provide prompt and accommodating service. It's always our goal to make sure you're taken care of with a smile, and we’re glad we could meet your needs. We appreciate your feedback and look forward to assisting you again in the future!
Kelly Nissan of Woburn is Reliable
I can always count on Kelly Nissan of Woburn for fast and friendly service. I have peace of mind knowing the job was done right. The staff in the service dept. is reliable and knowledgeable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
That is what we strive for here, Betty! We apologize for the late response, but wanted to reach out and say thank you for sharing this with us!
Service center at Stoneham Nissan appointment. …
Pici was very helpful. Kept me posted and informed about the status of my car. My car was returned to me clean. All the service was completed
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
That is what we love to hear, Barbara! We apologize for the late response, but wanted to reach out and say thank you for sharing this with us!
Wonderful Service
Jesus provided spectacular service after my car failed due to a solenoid and timing sensor issue. The communication was great, I was kept in the loop regarding all the decisions of my service and their impact.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Adam! We're so glad to hear that Jesus was able to provide you with excellent service and clear communication throughout your repair process. It's great to know that you felt informed and well taken care of. If you need anything else, please don't hesitate to reach out. We look forward to serving you again!