Reviews
Jesus is the best!
Received outstanding service from Jesus! He is an asset to Kelly Nissan Woburn. He kept me informed about the status of my vehicle throughout the process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your feedback, Jen! We're thrilled to hear that Jesus provided you with outstanding service and kept you informed throughout the process. He truly is an asset to our team, and we’re glad he could make your experience a positive one. If you need anything else, please don’t hesitate to reach out! We appreciate your business and look forward to serving you again!
Jesus rocks!!
My brand new 2022 engine light came on as I was driving 65 mph. It slowed down and sputtered to a stop. Jesus Alvarez was my Nissan advisor. He was very good and empathetic. I always felt confident that I was in good hands with Jesus.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing this with us, Neil! We're so glad to hear that Jesus was able to take good care of you during such a stressful situation. His empathy and professionalism are just a few of the reasons we’re proud to have him on our team. We're happy to know you felt confident in the service you received, and we truly appreciate your trust in Kelly Nissan of Woburn. If you need anything else, don't hesitate to reach out!
Great service as always
I came in for just an oil change but my vehicle is now past 100,000 and other services needed to be done. I was going to wait for the vehicle but Jesus gave me a brand new Rogue as a loaner. The vehicle was done at the end of the day with a complimentary car wash. Jesus is great and the mechanics are top notch. Thank you again for a great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks, Mike! We’re glad to hear that Jesus and our team made your service experience as smooth and pleasant as possible. It's great to know that we could provide you with a loaner car and get everything done efficiently, with that little extra touch of a car wash! We truly appreciate your kind words, and we look forward to continuing to serve you and keep your vehicle running like new. Thanks again for choosing Kelly Nissan of Woburn!
Incredible Service
The service staff was incredible and Jesus helped a lot throughout the whole 2 days' worth of service required on my car and helped a lot with the cost of everything.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Suraj, for sharing your experience with us! We're so glad to hear that Jesus was able to assist you throughout your service and help with the cost. It's great to know our service staff made your visit a positive one. We truly appreciate your trust in us, and we look forward to helping you again in the future!
Happy Customer
I came in for an oil change & tire rotation thinking it would be fairly quick. An hour give or take. It ended up being 2.5 hours but Jesus made up for it. When I first arrived he made sure to tell me there was complimentary coffee & water and checked in with me on the status of my car. He was genuine, kind and you can tell he takes pride in making customers happy. He also mentioned next time I come in to make sure to let him know and he will make sure I have a loaner or I could use the shuttle. Jesus is a true asset to Kelly Nissan and because of him, I will return. Thank you Jesus!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much, Jennifer! We truly appreciate your understanding about the extended wait time, and we're so glad Jesus was able to make your visit more enjoyable. His dedication to ensuring customers are well taken care of is exactly what we strive for. We'll be sure to pass along your kind words to him, and we look forward to welcoming you back to Kelly Nissan of Woburn for your next visit! Thanks again!
Super Service
Brought car in for oil change and tire rotation. Excellent service by Jesus. Set time expectations and even had the car washed and vacuumed for me. This has not happened before.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing this with us, Mary! We're so glad to hear that Jesus provided excellent service and went the extra mile to ensure your car was not only serviced but also washed and vacuumed. We strive to exceed expectations, and it's great to know you had such a positive experience. We look forward to serving you again at Kelly Nissan of Woburn!
Excellent service
Excellent customer service from Jesus at Nissan. He made sure that I had everything I need. Went above and beyond for me. I really appreciated it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks, Mason! We're thrilled to hear that Jesus provided excellent customer service and went above and beyond to ensure you had everything you needed. We truly appreciate your kind words and are so glad you had a positive experience at Kelly Nissan of Woburn. We look forward to serving you again in the future!
Excellent Service for my car at kelly Nissan i. Wo
Excellent service by this kelly dealership in Woburn. I have always had my Altima serviced here and have never been disappointed. My service advisor. Phi Phi is outstanding. Always explains everything to me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks, Jessie! We're so happy to hear that you've had consistent great experiences with your Altima at Kelly Nissan of Woburn. Phi Phi is truly an asset to our team, and we're glad to hear that their service has always met your expectations. We look forward to continuing to serve you!
Service
I had no problem scheduling my appointment. The service that I received from Jesus was excellent from the time I rode my car in and the time that my car was ready! My car was washed just like I got in Maine! This was my 2nd visit to this dealership in which both times addressed all my issues
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Mary! We're thrilled to hear that Jesus provided excellent service during both of your visits. It's great to know that your car was taken care of and returned to you looking great! We look forward to welcoming you back for any future service needs and continuing to provide top-notch care. Thanks again for choosing us!
Excellent customer service
Excellent customer service from Jesus and repairs were done sooner than expected. Very satisfied with Kelly Nissan of Woburn. Definitely would go back here again for service.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Krissy, for sharing this with us! We're so glad to hear that Jesus provided excellent service and that your repairs were completed ahead of schedule. It's wonderful to know you're satisfied with your experience at Kelly Nissan of Woburn. We look forward to serving you again in the future!