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Reviews

Average Ratings

4.8
19 lifetime reviews.
  • Very Professional Great Customer Service

    I went looking for a new vehicle because my old one was totalled in a car accident. They had exactly what I wanted low mileage and with my credit ...

    Dealer Response

    Mr. & Mrs. Taylor, we appreciate your kind words and business. It is fulfilling to us to be able to help with your car buying needs. Please pass a...


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    I went looking for a new vehicle because my old one was totalled in a car accident. They had exactly what I wanted low mileage and with my credit just being at a fair status I was worried about the down payment, but they worked with me and I was able to purchase a new vehicle with reasonable payments. I definitely recommend Imperial Motors to anyone looking for a used vehicle in great condition and fair pricing, and awesome customer service.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Mr. & Mrs. Taylor, we appreciate your kind words and business. It is fulfilling to us to be able to help with your car buying needs. Please pass along our info to any friends and family that may also be in the market for a new, low mileage, late model vehicle.


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  • Mr. B

    The crew was very friendly and professional. I would refer them to my friends.


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    The crew was very friendly and professional. I would refer them to my friends.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Nice Staff, Reliable Cars, Great Customer Service

    I've bought 2 cars from Imperial Motors (2012 Ford Fusion & 2014 Dodge Charger) & they have been the 2 best cars I have bought. The buying process...


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    I've bought 2 cars from Imperial Motors (2012 Ford Fusion & 2014 Dodge Charger) & they have been the 2 best cars I have bought. The buying process went very smooth & got approved even with not so great credit! Imperial Motors is my go to place to buy any vehicle in my future! The staff is amazing, the customer service is the best out there, the cars are very reliable & greatly priced! I recommend Imperial Motors to anyone!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Car Dealership

    By far one of the best car lots I've been to for finding a car. A good variety of cars to pick from. Ramin had wonderful customer service. Would d...

    Dealer Response

    Thank you so much Miss Summer for your kind feedback. We appreciate hearing about your positive experience with us. Thank you for taking the time ...


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    By far one of the best car lots I've been to for finding a car. A good variety of cars to pick from. Ramin had wonderful customer service. Would definitely recommend this car lot to anybody.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much Miss Summer for your kind feedback. We appreciate hearing about your positive experience with us. Thank you for taking the time to write your review of our dealership, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing staff. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our customers expect. Thank you and enjoy!!


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  • Awesome little dealer!

    My fiance and I were in a jam and needed a car. We were checking out some dealers and we decided to pop by Imperial to see what they had to offer....

    Dealer Response

    Thank you Mr Evan and miss Gigi, we appreciate your positive feed back. We strive to make our customer fully satisfied and happy with there vehicl...


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    My fiance and I were in a jam and needed a car. We were checking out some dealers and we decided to pop by Imperial to see what they had to offer. We were greeted by Ray and were treated with care, respect and urgency in trying to get our car. They were able to get us into a very clean chevy Traverse with a 3 year 36000 mile warranty in hardly any time at all. They also made sure all the brakes were taken care of as well (shoutout to service dept) would definitely recommend!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Mr Evan and miss Gigi, we appreciate your positive feed back. We strive to make our customer fully satisfied and happy with there vehicle purchase and there auto loan. We greatly appreciate the business and if you have any question or know any one (family friends) who's in the market for a vehicle let us know. thank you enjoy your 2013 chevy traverse come back and see as soon!!!


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  • Great Company

    Great company and service. They can find any car you are looking for and will go above and beyond to help you.

    Dealer Response

    Thank you Mr WIll for your generous review. Thank you for your business and trust. Please notify us if you have any questions or concerns. We s...


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    Great company and service. They can find any car you are looking for and will go above and beyond to help you.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Mr WIll for your generous review. Thank you for your business and trust. Please notify us if you have any questions or concerns. We strive in our company for the best quality vehicle for the best price with the best quality customer service. thank you again and please come see us again soon.


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  • Jose Rivera

    Great customer service! Will recommend anytime, took care of all my need, worked extra hours with my case.

    Dealer Response

    Thank you so much Mr Jose Rivera for your kind feedback. We appreciate hearing about your positive experience with us. Thank you for taking the ti...


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    Great customer service! Will recommend anytime, took care of all my need, worked extra hours with my case.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much Mr Jose Rivera for your kind feedback. We appreciate hearing about your positive experience with us. Thank you for taking the time to write your review of our dealership, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing staff. we strive to give our customers the best quality cars for the best prices. Thank you for your kind words and hope to see you soon in the future. please contact us with any questions or concerns thank you


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  • Mr. Johnson

    My wife and I had been looking for a car at other dealerships, and had horrible experiences with pushy salespeople who only cared about selling us...

    Dealer Response

    Thank you so much Mr Travis Johnson for your kind feedback. We appreciate hearing about your positive experience with us. Thank you for taking the...


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    My wife and I had been looking for a car at other dealerships, and had horrible experiences with pushy salespeople who only cared about selling us a car. When a friend referred us to Imperial, we were skeptical, but the sales staff was very friendly. Kevin, our salesman, didn't try to push us into a vehicle that he knew would be too expensive for us just to make a sale. He knew our budget, and worked with us to get us into the best car for the best price. We will definitely be coming back for our next Vehicle, and are already recommending Imperial to all of our friends and coworkers.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much Mr Travis Johnson for your kind feedback. We appreciate hearing about your positive experience with us. Thank you for taking the time to write your review of our dealership, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing staff. we strive to give our customers the best quality cars for the best prices. Thank you for your kind words and hope to see you soon in the future. please contact us with any questions or concerns thank you


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  • Mr. Johnson

    My wife and I had been looking for a car at other dealerships, and had horrible experiences with pushy salespeople who only cared about selling us...

    Dealer Response

    Thank you so much Mr Travis Johnson for your kind feedback. We appreciate hearing about your positive experience with us. Thank you for taking the...


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    My wife and I had been looking for a car at other dealerships, and had horrible experiences with pushy salespeople who only cared about selling us a car. When a friend referred us to Imperial, we were skeptical, but the sales staff was very friendly. Kevin, our salesman, didn't try to push us into a vehicle that he knew would be too expensive for us just to make a sale. He knew our budget, and worked with us to get us into the best car for the best price. We will definitely be coming back for our next Vehicle, and are already recommending Imperial to all of our friends and coworkers.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much Mr Travis Johnson for your kind feedback. We appreciate hearing about your positive experience with us. Thank you for taking the time to write your review of our dealership, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing staff. we strive to give our customers the best quality cars for the best prices. Thank you for your kind words and hope to see you soon in the future. please contact us with any questions or concerns thank you


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  • Ms T Johnson

    The best car buying experience I have had in a very long time. No problems at all. I came in with a okay this is going to be the same old thing. B...

    Dealer Response

    Thank you so much Ms T Johnson for your kind feedback. We appreciate hearing about your positive experience with us. Thank you for taking the time...


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    The best car buying experience I have had in a very long time. No problems at all. I came in with a okay this is going to be the same old thing. But, I got nothing but the best service. But, most of all my down payment wasn't what I thought it would be, it was less than what I thought I would be getting. I will diffidently recommend Imperial Motors to anyone who think that your problems are big. They handle all types of situations to get you riding. Without all the worries or being mislead, they are on your side and able to fix problems to get you riding....... I am happy, happy so go to Imperial Motors so you can be happy.............tj

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much Ms T Johnson for your kind feedback. We appreciate hearing about your positive experience with us. Thank you for taking the time to write your review of our dealership, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing staff. we strive to give our customers the best quality cars for the best prices. Thank you for your kind words and hope to see you soon in the future. please contact us with any questions or concerns thank you


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