[{"id":460320,"personPtyId":40374984,"firstName":"Rose","lastName":"Jones","titleText":"Service Consultant","emailTxt":"rjones@crowncars.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/2664c0a79c39.jpg","drDealerId":28015,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":297478,"personPtyId":40362780,"firstName":"Kemar","lastName":"Edwards","titleText":"Client Advisor","emailTxt":"kedwards@crowncars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/a92d2dab56c9.jpg","drDealerId":28015,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":29511,"firstName":"Cameron","lastName":"Clifton","titleText":"Service Consultant","shortBioText":"My career in the automotive industry began in 1988. I have been a part of the Capital Auto family since early 2010 and mostly, I enjoy the people and their personal commitment to customer satisfaction. I moved to Florida in 1999 from Dayton, OH. I was named Service Advisor of the Year in 2002, 2003, 2004, and 2005. I am very happily married and in my free time I enjoy playing golf.","emailTxt":"cclifton@crowncars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":42,"imageUrl":"https://cdn-user.dealerrater.com/images/users/becky-costis/ae8bc7e1-90e8-4dd8-8c5a-364d608e617b.jpg","drDealerId":28015,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":203144,"firstName":"Michael","lastName":"Felton","titleText":"Client Advisor","shortBioText":"","emailTxt":"mfelton@crowncars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/users/kirstiewilson/e2e0b9ba-7d09-4273-b4e8-88619e972aae.jpg","drDealerId":28015,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":29499,"personPtyId":40347892,"firstName":"Michael","lastName":"Ludes","titleText":"Client Advisor","shortBioText":"I\u001ave been with Capital Eurocars since July 2005 when I moved to Florida. I love the size of this dealership\u001athe store is small enough that the CEO and President of the group still know my name, yet our store is big enough to have a large sales volume and great impact on our community.\r\n\r\nI started selling VWs in 2004, shortly after graduating from Westmont College with a degree in Music Science. It was hard to generate a source of income from music, so I decided to look elsewhere. I\u001ave loved European cars since my very first experience with them: I bought a 1990 VW Corrado G60 in 2000\u001athis was the time that I realized that driving could be more than a \u001apoint A to point B\u001a exercise\u001aand I was hooked! I know there\u001as nothing safer and more fun than a European automobile, which is why that\u001as all I, and my family, will drive.","emailTxt":"mludes@crowncars.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/users/becky-costis/mike-ludes.jpg","drDealerId":28015,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":460317,"firstName":"Philip","lastName":"Brinson","titleText":"Finance Business Manager","emailTxt":"pbrinson@crowncars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/68ca92b2dfd3.jpg","drDealerId":28015,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":487597,"personPtyId":40392659,"firstName":"Jacob","lastName":"Breter","titleText":"Sales and Lease Consultant","emailTxt":"jbreter@crowncars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/cabc5ab3237f.jpg","drDealerId":28015,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":453338,"personPtyId":40374466,"firstName":"Austin","lastName":"Avery","titleText":"Client Advisor","emailTxt":"aavery@crowncars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/272bc22e6297.jpg","drDealerId":28015,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":12098,"personPtyId":40347549,"firstName":"Crawford","lastName":"Atkins","titleText":"General Manager","shortBioText":"I joined the Capital Eurocars family in 2003, but my career in the automotive industry began in 1985. Mostly, I appreciate the professionalism of the people on the Capital team and their personal commitment to client satisfaction. I\u001ave been married for 21 years and have two children; a 19-year old son who attends Florida State and a 15-year old daughter who plays the violin and piano. I spend all of my free time with my family, doing anything they want to do!","emailTxt":"catkins@crowncars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/f3cff3f1552d.jpg","drDealerId":28015,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":460316,"personPtyId":40374902,"firstName":"Neal","lastName":"Zielinski","titleText":"Pre-Owned Sales Manager","emailTxt":"nzielinski@crowncars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/345685b836b4.jpg","drDealerId":28015,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":63692,"firstName":"Danny","lastName":"Junkins","titleText":"Parts Director","shortBioText":"I have been with the Capital Group since December 2003.\r\nThe best thing about working for this company is the people I get to work with. We have a lot of very talented people. I have been in the auto industry since 1988. My first job in the auto industry was checking in parts and delivery. We moved to Florida in 2005. I drove from Albany, GA everyday (a 90 mile trip one way) for the first year until I sold my house. I was awarded Mercedes Benz Best Of The Best for 2008 and Employee of the Year in 2009. My wife Sharon and I have a son. His name is Jay. My hobbies include spending time with family, golf and Steeler football!","emailTxt":"cjunkins@crowncars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/users/becky-costis/d3a2c4dd-a1e7-478b-819a-fd11b5b8e7f1.jpg","drDealerId":28015,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":491118,"firstName":"Fred","lastName":"Faura","titleText":"General Sales Manager","emailTxt":"ffaura@crowncars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/210832a59062.jpg","drDealerId":28015,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":203132,"firstName":"Jennifer","lastName":"Alberti","titleText":"Controller","emailTxt":"jalberti@crowncars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/users/kirstiewilson/a67538f0-98a1-4751-ad76-686146eabefd.jpg","drDealerId":28015,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":460321,"firstName":"Joe","lastName":"Trozzo","titleText":"Service Consultant","emailTxt":"jtrozzo@crowncars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/bdd2cde073c9.jpg","drDealerId":28015,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":29528,"personPtyId":40347970,"firstName":"Lori","lastName":"Cain","titleText":"Office Manager","shortBioText":"I have worked in the auto industry since March 2003 and joined the Capital Eurocars family in May 2005. I enjoy working with all of my wonderful coworkers so much that I commute here every day from the great state of Georgia! I have a wonderful family whom I love spending time with. I have been married since 2003 and have one 6-year old daughter. In my free time I enjoy running!","emailTxt":"lcain@crowncars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/users/becky-costis/lori-cane.jpg","drDealerId":28015,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":29493,"firstName":"Lorraine","lastName":"Head","titleText":"Customer Experience Manager","shortBioText":"My name is Lorraine Head and I manage the Business Development Center. I\u001ave been employed with Capital Eurocars since early 2010. This is my first endeavor into the car industry; however what I\u001ave found is that skills acquired in my previous profession have allowed me to transition well into this new role. Although I am presented with several challenges daily, consistently I have found that I enjoy the \u001asmiles\u001a on the customer face. Whether the customer has just purchase a new vehicle or had service completed, if they are smiling as they exit, I know that we\u001ave honored our commitment to \u001aThe Better Way to buy\u001a.","emailTxt":"lhead@crowncars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/19293462c002.jpg","drDealerId":28015,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":482157,"personPtyId":40386317,"firstName":"Nicholas","lastName":"Moreno","titleText":"Sales and Lease Consultant","emailTxt":"nmoreno@crowncars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/2090c897de1e.jpg","drDealerId":28015,"certifiedEmployee":false,"deptDscrp":"Sales"}]

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Reviews

4.9 out of 5 4.9
821 lifetime reviews. Includes reviews from DealerRater.com
  • 5.0 out of 5
    Very Satisfied
    April 13, 2018

    I gave my Audi service (a recall problem) an excellent rating because everything was done in the time frame stated, the service representative was pro...fessional and friendly, and a very nice loaner vehicle was provided for me. Also, my car was washed, which I really appreciated. I am usually anxious when dealing with car issues, but I left Capital feeling relieved and happy with my experience.

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    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Employees Worked With
    Rose Jones

    Service Consultant

  • 5.0 out of 5
    Repair on Newly-Purchased Tiguan
    April 11, 2018

    My husband and I bought a new Tiguan in January 2018. Unfortunately, due to manufacturing, the radio needed replacing in april 2018. Capital VW got th...e part in and the replacement competed in just over a week, all while letting us borrow a loaner on their dime. And we appreciate the follow-up after completion to ensure everything is running up-to-speed.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Employees Worked With
    Rose Jones

    Service Consultant

  • 5.0 out of 5
    Excellent
    March 30, 2018

    Michael And Fred were great to work with and the entire transaction was smooth and quick. Will definitely recommend Capital to anyone in the market of... buying a Porsche.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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About Our Dealership

Dealer on Cars.com since October 2006

When it comes time for you to shop for a new vehicle, there's a Better Way to do it. With Capital Volkswagen everyday low prices and financing, you can shop and be confident that you're getting a great deal. And, with over 200 acres of new and used vehicles, you'll be sure to find exactly what you're looking for.

Capital Volkswagen is a proud member of the Crown Automotive family, which has been servicing Florida's automotive needs for the past 40 years

No matter what you're looking for, Capital Volkswagen hopes to find a way to provide it for you and we think we can do it in a Better Way.

"The Better Way to Buy"

Top Reviewed Employees

Service Consultant

Finance Business Manager

Sales and Lease Consultant

Pre-Owned Sales Manager

General Sales Manager

Service Consultant

Office Manager

Customer Experience Manager

Sales and Lease Consultant

Capital Volkswagen
3963 W Tennessee St Tallahassee, FL 32304
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