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Reviews

Average Ratings

4.9
635 lifetime reviews. Includes reviews from DealerRater.com
  • Great Facilities, Terrible Car

    Worst Vehicle me and my wife have owned so far. 2011 VW Tiguan that constantly had problems. New alternator after owning almost 2 years. Constant ...


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    Worst Vehicle me and my wife have owned so far. 2011 VW Tiguan that constantly had problems. New alternator after owning almost 2 years. Constant service issues and finally after only owning 5 years the people at Capital VW told us it needed a new engine!!! How is that possible?? It's just over 5 years old. I wouldn't recommend this car or this dealership to my worst enemy.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Excellant Service
    April 23, 2017

    Mr Cameron Clifton is a Great Service Representative. I was warmly greeted upon arrival, was given a complete explanation of the work to be done a...


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    Mr Cameron Clifton is a Great Service Representative. I was warmly greeted upon arrival, was given a complete explanation of the work to be done and the time frame to complete the work. I was kept abreast of the progress of the work and everything was completed on time. Great Job

    Does recommend this dealer
    Came in for service or repair

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  • Excellent customer service!
    April 21, 2017

    Kemar Edwards made this purchase an enjoyable one that was hassle free. He was professional, friendly and took all of the stress out of buying a ...


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    Kemar Edwards made this purchase an enjoyable one that was hassle free. He was professional, friendly and took all of the stress out of buying a car. I would recommend Kemar Edwards to anyone who was purchasing a vehicle.

    Does recommend this dealer

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  • great service with a smile!
    April 19, 2017

    Rosemarie Jones was very honest and helpful when handling my car repairs. She was very informative and a very busy woman! She is an asset to the...


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    Rosemarie Jones was very honest and helpful when handling my car repairs. She was very informative and a very busy woman! She is an asset to the company and deserves a raise for all her hard work.

    Does recommend this dealer
    Came in for service or repair

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  • services mainteance.
    April 17, 2017

    Cameron Clifton is an excellent service advisor. He always greet you with a smile and to me he is willing to help you with your problem. .


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    Cameron Clifton is an excellent service advisor. He always greet you with a smile and to me he is willing to help you with your problem. .

    Does recommend this dealer
    Came in for service or repair

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  • Wonderful Service Experience
    April 16, 2017

    I have a Volkswagon Jetta that I have had for 5 years and only use this dealership for my car service. I have ALWAYS had very courteous, dependabl...


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    I have a Volkswagon Jetta that I have had for 5 years and only use this dealership for my car service. I have ALWAYS had very courteous, dependable and awesome service. I consider the service and dependability of a vehicle a major part of the cars I own. My check engine light turned on recently on a Saturday morning and I DROPPED by with NO appointment and "Joe Trozzo" worked me in and took care of the problem that very day. He was absolutely wonderful and by helping me out so quickly on a Saturday, this alleviated the hassle of dealing with my car problem during the work week. Thank-you so much Joe Trozzo! Cindy Smith

    Does recommend this dealer
    Came in for service or repair

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  • Solid service from Joe Torrozo

    Joe Torrozo Made it as easy as possible to get an oil change and two tires put on. Quickest service yet.


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    Joe Torrozo Made it as easy as possible to get an oil change and two tires put on. Quickest service yet.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Service

    My vehicle had three recalls to be addressed. This was performed in a very timely manner. Joe Torrozo is great! He has been very helpful and respo...


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    My vehicle had three recalls to be addressed. This was performed in a very timely manner. Joe Torrozo is great! He has been very helpful and responds quickly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Awesome!
    April 3, 2017

    This is my first purchase of a Benz and it was no hassle and very pleasant. My sales person was professional and knowledgeable. I would recommend ...


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    This is my first purchase of a Benz and it was no hassle and very pleasant. My sales person was professional and knowledgeable. I would recommend a friend to this dealership.

    Does recommend this dealer

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  • Great experience
    April 1, 2017

    Kemar worked hard to make my shopping as smooth as possible. He understood that I was recovering from surgery and didn't have much energy. He was ...


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    Kemar worked hard to make my shopping as smooth as possible. He understood that I was recovering from surgery and didn't have much energy. He was patient and listened to what I wanted. The dealership was clean, quiet and we'll organized. A great buying environment.

    Does recommend this dealer

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