Mercedes-Benz of Lindon / smart center Lindon

Reviews

Average Ratings

4.8
82 lifetime reviews.
  • Very pleased with both sales and service!

    Love the service and character of the store. Love our three Mercedes as I know they will be well taken care of and that Jesse Green and the team ...

    Dealer Response

    Dan, your Mercedes vehicles are definitely in good hands. Jesse will continue to take great care of them and you going forward and we can't thank ...


    Show Full Review

    Love the service and character of the store. Love our three Mercedes as I know they will be well taken care of and that Jesse Green and the team are always focused on meeting our needs as we look to the future.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dan, your Mercedes vehicles are definitely in good hands. Jesse will continue to take great care of them and you going forward and we can't thank you enough for your loyalty to the brand and to our dealership. Thank you for the rating! -Ray Gunn, General Manager


    Hide Full Review
  • Interface with Service Department

    This review is being submitted in an effort to correct my previous one, which I submitted in an erroneous way (did not pay attention to the order ...

    Dealer Response

    Thank you again, Mario, for sharing this with us. We truly value our customers and everything they do for us. All the best. -Ray Gunn, General Man...


    Show Full Review

    This review is being submitted in an effort to correct my previous one, which I submitted in an erroneous way (did not pay attention to the order of "star ratings"). The 5 star rating of excellence surely applies in this case. Last week I visited Mercedes Benz of Lindon with the intention of purchasing an extended warranty for our S class. Taylor Bice from their service department worked with me in the most efficient , professional and amicable way to ensure that my needs were completely taken care of. This is not my first experience with Taylor, yet every time that I do interface with him, he sets even a higher standard of personal performance. He is a true and valuable asset the the LHM Group and MB. He is without a doubt, one of the cornerstones of our continuing relationship with MB.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you again, Mario, for sharing this with us. We truly value our customers and everything they do for us. All the best. -Ray Gunn, General Manager


    Hide Full Review
  • Went for service

    Chris the service writer very very professional and couldnt ask for a better adviser. Personally thank you Chris and the entire team Mercedes Benz...

    Dealer Response

    Akim, I will be sure to let Chris and our entire service department know how much you appreciate the professional service that you experienced whi...


    Show Full Review

    Chris the service writer very very professional and couldnt ask for a better adviser. Personally thank you Chris and the entire team Mercedes Benz of Lindon.i will strongly recommend this dealership anytime someone is looking to buy , repair their automobile because you can rest assured they will always take very very good care of your car and also recommend the right services you may need Done to your car should you need one

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Akim, I will be sure to let Chris and our entire service department know how much you appreciate the professional service that you experienced while you were with us. I am always happy to hear when our customers a leaving with a smile. We look forward to seeing you again in the future. -Ray Gunn, General Manager


    Hide Full Review
  • Great service department

    Always professional, always friendly, always do a great job.

    Dealer Response

    Thank you, Gerry, for taking the time to leave us this positive review! I am glad that you had a good experience with us and I hope that we will s...


    Show Full Review

    Always professional, always friendly, always do a great job.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Gerry, for taking the time to leave us this positive review! I am glad that you had a good experience with us and I hope that we will see you again in the future. -Ray Gunn, General Manager


    Hide Full Review
  • Mortgage lender

    Great service I am very pleased with the dealership

    Dealer Response

    Thank you, for taking the time to leave us this note about your experience with us. I am glad that you have been happy with everything we have don...


    Show Full Review

    Great service I am very pleased with the dealership

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, for taking the time to leave us this note about your experience with us. I am glad that you have been happy with everything we have done for you. We hope that you will continue to come and see us. -Ray Gunn, General Manager


    Hide Full Review
  • Repeair while on vacation

    Best MB service department I have had the pleasure of using. I was on a trip and had head light go out. I had used this dealer when I had lived ...

    Dealer Response

    Robert, I am glad you had a pleasant experience working with our service department, and that we were able to get you on your way promptly as well...


    Show Full Review

    Best MB service department I have had the pleasure of using. I was on a trip and had head light go out. I had used this dealer when I had lived there a few years before. I called and they got me in and replaced and washed my car while we waited. I have always been impressed by the quick and friendly service here. I have always felt there are reasonable in their cost also. I would recommend this service facility to anyone.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Robert, I am glad you had a pleasant experience working with our service department, and that we were able to get you on your way promptly as well. I hope that you had a nice trip, and would invite you to come back and see us again if you are ever in a bind in the area. -Ray Gunn, General Manager


    Hide Full Review
  • Mercedes G-Wagon

    Everything went well servicing my G-Wagon. I was told it would take an hour and then when it was going to take longer they gave me a car to lone ...

    Dealer Response

    Susan, I'm happy to hear that you had a satisfactory experience with our service department. I noticed that you gave us a 1-star review. Would you...


    Show Full Review

    Everything went well servicing my G-Wagon. I was told it would take an hour and then when it was going to take longer they gave me a car to lone and I went home until it was done. I am always taken very good care of at Mercedes Dealership in Lindon. The service department does a great job.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Susan, I'm happy to hear that you had a satisfactory experience with our service department. I noticed that you gave us a 1-star review. Would you mind editing this rating whenever you get a free moment? We take great pride in our review ratings and would like the score to reflect your positive experience. Thank you, Ray Gunn, General Manager


    Hide Full Review
  • Feedback

    The customer services was great, the time was acceptable, I would have selected 5 stars on the quality of repair, but on the tire rotation the air...

    Dealer Response

    Gus, thanks for the positive review! I'm sorry there was some over-sight and the air pressure wasn't adjusted correctly. I will pass this along to...


    Show Full Review

    The customer services was great, the time was acceptable, I would have selected 5 stars on the quality of repair, but on the tire rotation the air pressure of the tires was not adjusted and now I have a light indicating that I have to adjust the air pressure.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Gus, thanks for the positive review! I'm sorry there was some over-sight and the air pressure wasn't adjusted correctly. I will pass this along to the service team and remind them the importance of every small detail. -Ray Gunn, General Manager


    Hide Full Review
  • Highly Recommended Dealership!

    Another A+ visit! Very much worth the time and drive there!

    Dealer Response

    Thank you for the rating! I'm very happy to hear that you have such a positive impression of our dealership. -Ray Gunn, General Manager


    Show Full Review

    Another A+ visit! Very much worth the time and drive there!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the rating! I'm very happy to hear that you have such a positive impression of our dealership. -Ray Gunn, General Manager


    Hide Full Review
  • Best service at Larry H. Miller Mercedes of Lindon

    A big thank you to Chris in service. As always, you treat us as though you truly appreciate our business! Best to you! The Maxon's

    Dealer Response

    Mark, thank you for your review! I am glad that Chris could provide you with the best service. Ray Gunn, General Manager.


    Show Full Review

    A big thank you to Chris in service. As always, you treat us as though you truly appreciate our business! Best to you! The Maxon's

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mark, thank you for your review! I am glad that Chris could provide you with the best service. Ray Gunn, General Manager.


    Hide Full Review