Country Hill Motors, Inc. of Olathe

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Reviews

Average Ratings

4.8
18 lifetime reviews.
  • Excellent and Compassionate Customer Service

    The people who work at Country Hill Motors in Olathe are AMAZING, COMPASSIONATE, and WILLING TO WORK WITH ANY SITUATION!!! I'm I recently divorced...


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    The people who work at Country Hill Motors in Olathe are AMAZING, COMPASSIONATE, and WILLING TO WORK WITH ANY SITUATION!!! I'm I recently divorced single mom of three kids (6,6, and 4) two of whom have autism. My ex was awarded the minivan we had bought at Country Hill in Merriam in the divorce which I was just a year away from paying off (back when my credit score was 810)... I got stuck with a poor post divorce credit score, and a 2002 Mazda Protégé which my ex had been taking in and out of the shop every 2-4 weeks for the last 7 months before it was given to me. I kept trying to convince him to stop putting more money into a car than what it was worth. Like clockwork, it needed lots of service work 3 days after I received it which he paid for, but 4 weeks later the check engine light came on and the car was rattling and shaking and stalling. I decided I was going to stop throwing money away into a car that was worth nothing. I started looking at sedans as I thought a minivan was out of my reach. After hearing my story, the gentleman convinced me to take a test drive of the minivan I really wanted, but was "out of my reach"... or so I thought, as it was the best vehicle to fit my family situation.. The dealer I worked with, and the finance person (Whom I enjoyed working with FAR more than the one in Merriam 5 years pervious who was kinda a jerk) were like grandfather's to me, and assisted me in SOOOOOOOO many ways to make driving the van of my dreams (a 2012 Honda Odyssey with 85K on it!!!) A REALITY!!! I know these gentleman will be here to help me with my vehicle and are assisting me making sure I'm pleased with my choice, fixing a few minor issues, and even installing a rear back up camera for safety! I appreciated the first vehicle I purchased from Country Hill (a Toyota Sienna with 110,00K on it) and had no issues while driving it... This vehicle is FAR better!!! I'm so appreciative for everything Country Hill of Olathe has done for me, and will continue to refer friends and family and tell them about my early "Christmas Miracle" that occurred through the work of the good-hearted people who work here. Start your car search here!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great Experience!

    We have purchased three vehicles from CHM over the past two years and had a great experience each time. There was a minor issue with the air condi...


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    We have purchased three vehicles from CHM over the past two years and had a great experience each time. There was a minor issue with the air conditioning in my Cherokee, but one stop at CHM was all it took. They got my jeep into their shop right away and resolved the problem immediately. We then purchased a Wrangler at a great price, and less than a year later, we returned to purchase a small car to save on gas when puttering around town. All three visits resulted in finding the perfect vehicle, without pushy sales tactics, and genuine interest in matching us with vehicles we would be happy with. Sales and service people were great to deal with, and we cannot praise their Finance Manager enough. He worked to get the lowest interest rate possible, and had all the paperwork ready and the keys in our hand in no time at all. We have never been disappointed by CHM in Olathe!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Purchased a vehicle from Salesman Rick Thomas.

    On August 20, 2015 my wife & I purchased a car from Salesman Rick Thomas. I was pleased with the way Rick presented himself. He was professional, ...


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    On August 20, 2015 my wife & I purchased a car from Salesman Rick Thomas. I was pleased with the way Rick presented himself. He was professional, made good of his promises to fix some issues with the purchased car, and i highly recommend him to any person wishing to purchase a good used vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Excellent Experience - Love My Vehicle!

    I eventually saw the vehicle I wanted at Olathe CHM. After careful research I decided to go test drive it. Loved it! The guys at CHM bent over bac...


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    I eventually saw the vehicle I wanted at Olathe CHM. After careful research I decided to go test drive it. Loved it! The guys at CHM bent over backwards to ensure I was 100% happy with my vehicle. Appreciate all the consideration they showed me. A week after I bought my Jeep an issue popped up. Called Bryan at CHM Olathe and he he immediately got me into the service department. Issue resolved. Love, love, love this Jeep!! Would I buy from the team at CHM Olathe again? Absolutely!!!! Shout out to those I worked with: Bryan Geolas, Rick Thomas, Tony. Thanks guys!!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Impressed - Will Return!

    I eventually saw the vehicle I wanted at Olathe CHM. After careful research I decided to go test drive it. Loved it! The guys at CHM bent over bac...


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    I eventually saw the vehicle I wanted at Olathe CHM. After careful research I decided to go test drive it. Loved it! The guys at CHM bent over backwards to ensure I was 100% happy with my vehicle. Appreciate all the consideration they showed me. A week after I bought my Jeep an issue popped up. Called Bryan at CHM Olathe and he he immediately got me into the service department to get the issues resolved. Issue resolved. Love, love, love this Jeep!! Would I buy from the team at CHM Olathe again? Absolutely!!!! Shout out to those I worked with: Bryan Geolas, Rick Thomas, Tony. Thanks guys!!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Service above & beyond

    Just letting you know that Bryan & Tony went out of their way to help me a few weeks ago. You should be proud to have them as employees! Thanks......


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    Just letting you know that Bryan & Tony went out of their way to help me a few weeks ago. You should be proud to have them as employees! Thanks...this experience will make me return to your dealership!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • unhappy customer

    Went with a friend that bought a car and everything seemed to go fine, however he came back to give the sales lady more info and she happened to w...


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    Went with a friend that bought a car and everything seemed to go fine, however he came back to give the sales lady more info and she happened to write down the wrong car that he bought and she claimed she didn't know how it happened and every question him and i asked she answered "i dont know" and claimed we didnt know the car business, yet she couldn't do her job and be an adult and admit her mistake, he ended up getting his money back and went to an actual car dealship and got a car and a better deal, after that experience not only him, but i also will not buy a car with you guys

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • 2 Cars in one day

    Overall a very good experience. We were in the market for 2 vehicles after both of ours decided to shoot craps on us last week. Rick Thomas met us...


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    Overall a very good experience. We were in the market for 2 vehicles after both of ours decided to shoot craps on us last week. Rick Thomas met us when we first got there and did a great job of helping us find 2 vehicles that met our needs. The closing took a little longer than we wanted however with buying 2 vehicles what could we expect. We got two great vehicles that we feel we got a good deal on. They were very willing to deal and at no time did we get the feeling that they were pressuring us into buying something we couldnt afford or didnt want. When it is time for me to look for another car I am headed to Country Hill Motors of Olathe.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Very happy Customer

    Before I went to the store, I called and spoke with Rick. I let him know exactly what I was looking for, what I had to trade, and what I was looki...


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    Before I went to the store, I called and spoke with Rick. I let him know exactly what I was looking for, what I had to trade, and what I was looking to spend per month. I told him I didn't want to waste his time or mine. (I was already frustrated from working with shady dealerships and had never been to this one.) He was willing to work with my stringent standards/criteria, so I drove to the store. Rick, Tony, and Jason made it a very pleasant buying experience. I now have a nicer, newer, more dependable car with a lot less miles and payments I'm comfortable making. They never pressured me or frustrated me, kept me happy through the whole process. They've earned a loyal customer and everyone I know will be sent their way. My only regret is not going to this place FIRST and saving myself the frustration of dealing with others. Thanks, guys!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Revies

    My husband and I just bought a car from Bryan. We got a great deal for a great car. Those we worked with, Tony and Micah were very helpful as well...


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    My husband and I just bought a car from Bryan. We got a great deal for a great car. Those we worked with, Tony and Micah were very helpful as well. We are glad we did business with Countryhill Motors!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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