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Rory was very helpful without being pushy. He answered all my questions and did not pressure me into making a hasty decision.
Very disappointed in the service department, truck came back to me dirty. Picking up the truck took 15 minutes to receive and when it pulled up to th...e service dept, my tailgate was open which left everything under my bed cover exposed and possibly falling out. Basically someone was in the back of my truck where I keep my tools when it came from the lower parking lot. Unknown if any tools etc are missing.
Timothy, thank you for taking the time to bring this feedback to our attention. It is discouraging to hear that you had anything less than a stellar e...xperience here at Lake Elsinore Ford. Please reach out to us at (951) 471-4100 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.
I really enjoyed my experience here! They got me in a car that I fell in love with instantly and were able to work around me and what I could afford a...s a first time buyer!
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