Lake Elsinore Ford

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3.9
(367 reviews)
Visit Lake Elsinore Ford
Sales hours: 8:30am to 8:00pm
Service hours: 8:00am to 4:00pm
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Service Sales
Monday 7:00am–6:00pm 8:30am–8:00pm
Tuesday 7:00am–6:00pm 8:30am–8:00pm
Wednesday 7:00am–6:00pm 8:30am–8:00pm
Thursday 7:00am–6:00pm 8:30am–8:00pm
Friday 7:00am–6:00pm 8:30am–8:00pm
Saturday 8:00am–4:00pm 8:30am–8:00pm
Sunday Closed 10:00am–7:00pm
New (951) 457-6092 (951) 457-6092
Used (951) 459-3382 (951) 459-3382
Service (951) 459-3387 (951) 459-3387

Inventory

See all 133 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since November 2022.
Located in Lake Elsinore, CA, Lake Elsinore Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Lake Elsinore Ford a good one - for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you've come to the right place.

Service center

Phone number (951) 459-3387

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

3.9
(367 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

New Ford Explorer Purchase

We purchased a new Ford Explorer from Lake Elsinore Ford, AJ the salesman was a pleasure to work with, very professional and no hard sale. My wife and I both were very pleased. Mile was another salesman that worked with as well and he too was very pleasant and professional. We will definitely refer others to shop at Lake Elsinore Ford.

Dealer response

Hi Ricky, Your satisfaction means a lot to us, and we truly appreciate you choosing Lake Elsinore Ford for all of your automotive needs. We appreciate your recommendation of our dealership! We hope to be of service to you again! Take care!

5.0

Easy Experience

Had a smooth experience buying a new truck with AJ.

5.0

AMAZING SERVICE

My husband and I were treated with so much kindness and patience from Ryan at Lake Elsinore Ford. We could not be happier to have found him. He went above and beyond to help us get our perfect truck and get out of a very dangerous car. Thank you Ryan!!

5.0

Awesome customer service from Sales team.

Awesome customer service from Sales team. Finance department was very kind and speedy. Guve two thumbs up.

1.0

Extremely unhappy with the professionalism at this

Extremely unhappy with the professionalism at this dealership. Pay attention to how they pigeon hole you into spending money at their dealership. ITs all lies and deception and Shon, the Service manager is the head of it all. I picked up my car from service and ended up being forced to pay for services i never agreed to after my vehicle sat at their shop for parts not available for 3 months.! DONT SERVICE YOUR CAR HERE. It was way better when Mr. Popoff was running the show.

1.0

Unhappy Focus

Extremely unhappy with the professionalism at this dealership. Pay attention to how they pigeon hole you into spending money at their dealership. ITs all lies and deception and Shon, the Service manager is the head of it all. I picked up my car from service and ended up being forced to pay for services i never agreed to after my vehicle sat at their shop for parts not available for 3 months.! DONT SERVICE YOUR CAR HERE. It was way better when Mr. Popoff was running the show.

Dealer response

Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (951) 471-4100 and we will do our best to make this better. We hope to hear from you soon.

1.0

Worst service dept ever!

Worst service dept ever! Terrible service and communication. I don know how they are still in business.

3.0

Purchase process and vehicle condition

The initial contact with a salesman went well, as did a test drive. They were able to figure out a way to make a deal happen to fit within my financial needs, of course. When all was said and done, and the truck had been ?cleaned,? it was brought around for me to take possession of. The vehicle did not look any cleaner than the noticeably dirty condition it already was while sitting on the lot. There were wipe marks across the paint, the windows, and the wheels looked as if they had only been partially cleaned. I was on a time crunch so the 5 hours already spent there were not about to be extended. Later, at home, as I was checking out everything on the truck, I saw there was a handful of loose screws and nails on the rear floorboard against the seat. This should be noticed if the vehicle is being ?cleaned.? Then when checking into the functioning of everything that time does not allow for at the time of purchase, I discovered one of the telescoping tow mirrors would not extend. If they do a complete vehicle inspection/certification prior to selling a used vehicle on their lot, I would think these issues would be caught. In addition to the issues noted with the vehicle, the finance manager was calling me daily, and sometimes multiple times per day, for about a week, to correct or update paperwork that they screwed up on their end. He would email me an updated document and then I would have to print, sign, and scan back to them. This was just a hassle to deal with because of a mistake on their end with the paperwork. As of this point, a couple weeks after the purchase, they still have yet to contact me back regarding the inoperable mirror.

2.0

Not satisfied, my vehicle bumper was a different shade

Not satisfied, my vehicle bumper was a different shade of color after I took home.

5.0

Love my Mach E GT and Lake Elsinore Ford

No mark up. No hassle. Easy and efficient. The staff was amazing from Georgina to Jesse, the process was flawless.

Dealer response

Hi Curtis, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

See all 367 reviews