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Very poor service on our Kia by the service department. My Sodona broke down on the side of the interstate after they supposedly fixed the issue. I will... never buy another Kia. The communication was the worst experience I've ever had.
Melita is awesome . She helped me get to the correct person over the phone . Great customer service . She was a joy to work with . You have a keeper with... her. Thank you Melita
I have now worked with Langdale Honda, and specifically Artis Kirkland, for the past 4 years. I am on my 2nd Odyssey and I could not be more pleased with... the automobile and the customer service I receive from Artis & the Team at Langdale Honda. You cannot go wrong working with them.
Thank you for your business and look forward to helping you in the future!
I needed a car bad and I did get a 2019 forte an I felt in love with it. I had the car for 3 weeks and they came and repossessed it because they claim... my husband didnt turn in his bank statements in time. When we went to get the car all they claim that they needed mine from my social security for 3 months but then all of a sudden they needed my husband one. He work out of town and he wasnt coming home till that friday afternoon and I try to explain to them but they wouldnt listen. I paid 500 down and i couldn't get my money back. I was out of money and a car. I still dont have one. They are the worst but God dont like ugly!!!!!!
Do not trust what they say...
If I could leave zero stars for their service department, I would. They have lost my family's business for LIFE!! 1st trip, they left the oil cap off,... which could have caused a fire in our engine. 2nd trip: they didn't latch the hood, which could have caused a major accident. 3rd trip: they left a bungee cord attached from where they worked on our brakes. This could have locked the wheel at any time causing a deadly wreck. I don't know who they've got working there, but they need to be retrained or fired!!! My husband went and spoke with Tom Kelly and Chuck Higgins. They had the audacity to accuse him of lying, saying he could have picked that bungee up off the street. Shame on them! My family could have been injured or killed due to their negligence. Not even an apology, just excuses and b.s.
My salesman was Edward Cater🥰 I love and appreciate him so much. He works very hard to get you in the car of you dream of. Thank you so much
Looking for a new Kia and reached out to my local Kia dealer (Langdale). Initial communications were good, but quickly fell short after letting them know... I was reaching out to other dealers to see where I could get the best bang for my buck as any smart consumer would do. Long story short, communications became short and unwillingness to provide all requested information. Additionally, I found a nearby dealer who beat their price by $2000 for the exact same car, model, package, color etc. I did reach back out to Langdale to see if they could counter, the response was short and stated they could come down only $200 and quickly ended the email with "good luck". I understand the complexity and competitiveness of selling cars however what pushed me to write this review was the lack of customer service. Emails were unprofessional and no willingness to get your business. In the car selling/buying industry customer relations are key to a successful organization. In my experience Langdale Kia falls short and I highly recommend doing your research and look elsewhere. I found a nearby Kia dealer who went out of their way to put my needs first and even delivered the vehicle to my doorstep free of charge. Perhaps the salesman I was working with just had a bad week, either way go do your homework and make smart choices. Conveinence is not always the best option.
Want to say thank you to The Taylor Turner at Valdosta Kia had a wonderful experience today great prices and great customer service absolutely would recommend... anyone to go to langdale Kia in Valdosta,ga and talk to Miss.Taylor turner.
Couldnt be happier! Go talk to Lynn Yancey you will not be disappointed!! Got me driving off the lot when I just went in to talk numbers!