Langdale Honda of Valdosta

4.0
(68 reviews)
Visit Langdale Honda of Valdosta
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed

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New (229) 506-7668 (229) 506-7668
Used (229) 506-7670 (229) 506-7670
Service (229) 506-7651 (229) 506-7651

Inventory

See all 103 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since July 2020.
Here at Langdale Honda of Valdosta it is our mission to be the automotive home of drivers in the Valdosta GA area. We provide a vast selection of new and used vehicles exceptional car care and customer service with a smile!
A Name You Can Trust

Service center

Phone number (229) 506-7651

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

View all 13 employees View less employees

Reviews

4.0
(68 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Langdale Honda of Valdosta from DealerRater.

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5.0

I am a retired 72 year old female & expected to get the

I am a retired 72 year old female & expected to get the usual runaround that you get with dealerships! I was treated with the upmost respect & dignity! Would definitely trade here again! Collin Barnett was the best!

5.0

I am a retired 72 year old female & expected to get the

I am a retired 72 year old female & expected to get the usual runaround that you get with dealerships! I was treated with the upmost respect & dignity! Would definitely trade here again! Collin Barnett was the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

This dealership ROCKS and Reggie is AMAZING

This is our 3rd purchase from Langdale Honda of Valdosta! Reggie Garland was amazing from start to finish! He made a unfortunate situation(our only vehicle was totaled in an accident) a breeze and as always his customer service is unmatched! He went above and beyond to get us where we needed to be financially and even came in on his day off to take care of us instead of passing us off to someone else! We will definitely be back and I would recommend him and this dealership hands down to anyone I know! Thank you guys for making sure we had a way to go!

5.0

This dealership ROCKS and Reggie is AMAZING

This is our 3rd purchase from Langdale Honda of Valdosta! Reggie Garland was amazing from start to finish! He made a unfortunate situation(our only vehicle was totaled in an accident) a breeze and as always his customer service is unmatched! He went above and beyond to get us where we needed to be financially and even came in on his day off to take care of us instead of passing us off to someone else! We will definitely be back and I would recommend him and this dealership hands down to anyone I know! Thank you guys for making sure we had a way to go!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Friendly service, set my car details how I wanted them,

Friendly service, set my car details how I wanted them, and answered all my questions.

5.0

Friendly service, set my car details how I wanted them,

Friendly service, set my car details how I wanted them, and answered all my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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4.0

I had a great experience.

I had a great experience. Eric made it worth the while, as he worked diligently to get me the best deal possible, for my car!! I would definitely go through him, for my car needs!

4.0

I had a great experience.

I had a great experience. Eric made it worth the while, as he worked diligently to get me the best deal possible, for my car!! I would definitely go through him, for my car needs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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5.0

Langdale Honda in Valdosta GA exceeds expectations to get

Langdale Honda in Valdosta GA exceeds expectations to get "it" (customer-service / customer-support) right! Their vehicle service department is top notch! With leadership, coworkers' coordination, friendly Customer Appreciation Rep (Alton), dedicated Service Advisors (Michael and Scott), along with the appreciative welcome and transaction closure with a hometown / "come see us again" authentic feelings to all patrons from Receptionist (Suzanne) and, most importantly our gratitude for the unseen mechanics known only by their "Tech Number." So, thank you Langdale Honda Family of Valdosta Georgia for all you have, are, and will do!

5.0

Langdale Honda in Valdosta GA exceeds expectations to get

Langdale Honda in Valdosta GA exceeds expectations to get "it" (customer-service / customer-support) right! Their vehicle service department is top notch! With leadership, coworkers' coordination, friendly Customer Appreciation Rep (Alton), dedicated Service Advisors (Michael and Scott), along with the appreciative welcome and transaction closure with a hometown / "come see us again" authentic feelings to all patrons from Receptionist (Suzanne) and, most importantly our gratitude for the unseen mechanics known only by their "Tech Number." So, thank you Langdale Honda Family of Valdosta Georgia for all you have, are, and will do!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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5.0

Refugee was professional and made my car dreams come

Refugee was professional and made my car dreams come true. As a teen it is hard to get a car in these times, but he made it happen. Couldn’t have asked for a better salesman for us!

5.0

Refugee was professional and made my car dreams come

Refugee was professional and made my car dreams come true. As a teen it is hard to get a car in these times, but he made it happen. Couldn’t have asked for a better salesman for us!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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1.0

While having my pilot serviced, I’ve had a few problems.

While having my pilot serviced, I’ve had a few problems. I had a slow leak from one of my tires but they couldn’t find it, so I had to go home find it for them and take it back up there to be fixed. I was told the tire couldn’t be fixed and needed a new one. In the process of getting tire installed they messed up my rim and had to be fixed as well. During another visit my oil drain plug was left loose and drained all down my drive way. Took the pilot up to Langdale Honda for the oil to be cleaned off the car and they wouldn’t even do that. Don’t know why I even went back after that but I did. So I paid the the price for that by watching the individual that serviced my suv steal all the change out of my door. Vowed to never go back but now I am having transmission issues at 28k miles. I have been calling about everyday to see when I can get it fixed and the recalls taken care of, but keep getting told different excuses of why I can’t get a loaner and get my suv fixed. Even after all the trouble they have caused me. Terrible customer service.

1.0

While having my pilot serviced, I’ve had a few problems.

While having my pilot serviced, I’ve had a few problems. I had a slow leak from one of my tires but they couldn’t find it, so I had to go home find it for them and take it back up there to be fixed. I was told the tire couldn’t be fixed and needed a new one. In the process of getting tire installed they messed up my rim and had to be fixed as well. During another visit my oil drain plug was left loose and drained all down my drive way. Took the pilot up to Langdale Honda for the oil to be cleaned off the car and they wouldn’t even do that. Don’t know why I even went back after that but I did. So I paid the the price for that by watching the individual that serviced my suv steal all the change out of my door. Vowed to never go back but now I am having transmission issues at 28k miles. I have been calling about everyday to see when I can get it fixed and the recalls taken care of, but keep getting told different excuses of why I can’t get a loaner and get my suv fixed. Even after all the trouble they have caused me. Terrible customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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1.0

Unprofessional Service Department

I went to Langdale Honda due to an Air Conditioning issue, I had a recall for Air Conditioning seals leaking. I arrived at the dealership on Monday July 3rd and had my car checked in and was advised I had a faulty valve in the compressor and it would need to be replaced. Michael(service advisor) gave me a quote.(Approximately $1700.00) It could be replaced with with a aftermarket today or they could replace it with OEM on Wednesday(July 5th) I advised him I would do the OEM. He advised me the repair could take up to 5 hours and he would provide me with a loner vehicle so I would not have to sit at the dealership for that period. I agreed to the Wednesday appointment. I arrived on Wednesday and was advise by Michael that he didn't have a loaner vehicle at that time but would get back with me in about 20 minutes. It was approximately 1 hour later I was advised by Michael he didn't have a vehicle for me to use. He advised me he could provide me a shuttle driver to carry me home. I advised him he said he could provide me with one and that was how I planned my day. He advised he had no control over the vehicles. I asked to see his boss. This never happened. Approximately 4 hours later Michael advise my car was ready. As I was paying my bill I was advised it would be a 3% charge to use a credit card but my debit card would be no charge.(Imagine that) As I was leaving I decided to inspect my car for any damage and notice the skid pan underneath the car was missing. Michael was not present and I asked another service advisor could he check and see where the skid pan was at. He advised it was damage and they didn't put it back on. I was never advised it was damaged by anyone. I asked was was wrong with it and they said it had a sip tie on it. My skid pan was brought out and no damage to the skid pan. I asked again why is was not put back on. No answer could be provided. Michael showed back up and gave me the skid pan. I asked for the bolts and screws to the skid pan and I would put it on myself. I asked Michael who is boss was and he wrote his name on the back of a card and told me to have great day. I advised Michael that this was no way to treat a customer and asked was his boss present and he pointed to his office. I spoke with his boss who was very concerned and offered to do whatever he could do to fix the problem and he understood why I was upset and he would speak to his staff. This was the most unprofessional service I have ever received. I advised the service manager I would never be back and would not recommend anyone to Langdale Honda. I may be a small fish in the sea but this is no way to treat a customer, especially that I just spent approximately 1700 dollars with you and put my faith in your service department to do a professional job. Do not use Langdale Honda for any service work. This is the most unprofessional service department I have ever used. The first and last time I will use them unless the work they performed does not meet my expectation. I know they don't meet Honda's expectation. It should be noted, I would have chose zero stars but it was not an option.

1.0

Unprofessional Service Department

I went to Langdale Honda due to an Air Conditioning issue, I had a recall for Air Conditioning seals leaking. I arrived at the dealership on Monday July 3rd and had my car checked in and was advised I had a faulty valve in the compressor and it would need to be replaced. Michael(service advisor) gave me a quote.(Approximately $1700.00) It could be replaced with with a aftermarket today or they could replace it with OEM on Wednesday(July 5th) I advised him I would do the OEM. He advised me the repair could take up to 5 hours and he would provide me with a loner vehicle so I would not have to sit at the dealership for that period. I agreed to the Wednesday appointment. I arrived on Wednesday and was advise by Michael that he didn't have a loaner vehicle at that time but would get back with me in about 20 minutes. It was approximately 1 hour later I was advised by Michael he didn't have a vehicle for me to use. He advised me he could provide me a shuttle driver to carry me home. I advised him he said he could provide me with one and that was how I planned my day. He advised he had no control over the vehicles. I asked to see his boss. This never happened. Approximately 4 hours later Michael advise my car was ready. As I was paying my bill I was advised it would be a 3% charge to use a credit card but my debit card would be no charge.(Imagine that) As I was leaving I decided to inspect my car for any damage and notice the skid pan underneath the car was missing. Michael was not present and I asked another service advisor could he check and see where the skid pan was at. He advised it was damage and they didn't put it back on. I was never advised it was damaged by anyone. I asked was was wrong with it and they said it had a sip tie on it. My skid pan was brought out and no damage to the skid pan. I asked again why is was not put back on. No answer could be provided. Michael showed back up and gave me the skid pan. I asked for the bolts and screws to the skid pan and I would put it on myself. I asked Michael who is boss was and he wrote his name on the back of a card and told me to have great day. I advised Michael that this was no way to treat a customer and asked was his boss present and he pointed to his office. I spoke with his boss who was very concerned and offered to do whatever he could do to fix the problem and he understood why I was upset and he would speak to his staff. This was the most unprofessional service I have ever received. I advised the service manager I would never be back and would not recommend anyone to Langdale Honda. I may be a small fish in the sea but this is no way to treat a customer, especially that I just spent approximately 1700 dollars with you and put my faith in your service department to do a professional job. Do not use Langdale Honda for any service work. This is the most unprofessional service department I have ever used. The first and last time I will use them unless the work they performed does not meet my expectation. I know they don't meet Honda's expectation. It should be noted, I would have chose zero stars but it was not an option.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5.0

Great service

I have recently moved here and been to the dealer twice for service. I have found this dealer & staff are outstanding. I would recommend this business completely.

5.0

Great service

I have recently moved here and been to the dealer twice for service. I have found this dealer & staff are outstanding. I would recommend this business completely.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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1.0

Shameful

I would like to leave a complaint on your service department. On January 6 I brought my car to your service department due to a noise that was coming from the from t of my HRV. I was told it was my wheel covers and it wasn't my transmission and I shouldn't worry. Documentation wasn't made. On February 22nd I brought my car in for an oil change and my transmission to be serviced as a recommendation because I was concerned about the transmission. Within 48 hours on my way to Atlanta my transmission started slipping and we called your service manager and he told us to take it to the closest Honda. He also explained there is a bulletin of an issue with the transmissions in my model car. When I got to Buford Honda I was told the transmission was gone. Buford Honda worked diligently to repair my car with Honda customer service. I kindly called and spoke with Chuck the manger in your service department and asked for a refund for that service and he refused because his employees didn't make notation of my car being brought in on January 6th. I spoke with Honda customer service about this and they were very shocked that they were not standing behind the statement of Hondas superior customer service and not taking responsibility. I will not do business with your location any longer and will make sure if anyone asks I tell them how I was treated. I was without a car for a week and couldn't even return home. Chuck offered no assistance. Shameful!!

1.0

Shameful

I would like to leave a complaint on your service department. On January 6 I brought my car to your service department due to a noise that was coming from the from t of my HRV. I was told it was my wheel covers and it wasn't my transmission and I shouldn't worry. Documentation wasn't made. On February 22nd I brought my car in for an oil change and my transmission to be serviced as a recommendation because I was concerned about the transmission. Within 48 hours on my way to Atlanta my transmission started slipping and we called your service manager and he told us to take it to the closest Honda. He also explained there is a bulletin of an issue with the transmissions in my model car. When I got to Buford Honda I was told the transmission was gone. Buford Honda worked diligently to repair my car with Honda customer service. I kindly called and spoke with Chuck the manger in your service department and asked for a refund for that service and he refused because his employees didn't make notation of my car being brought in on January 6th. I spoke with Honda customer service about this and they were very shocked that they were not standing behind the statement of Hondas superior customer service and not taking responsibility. I will not do business with your location any longer and will make sure if anyone asks I tell them how I was treated. I was without a car for a week and couldn't even return home. Chuck offered no assistance. Shameful!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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