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Mercedes-Benz of San Diego

(666 reviews)
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm Closed
Sunday 10:00am–6:00pm Closed
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (855) 796-3689 (855) 796-3689
Used (855) 796-3690 (855) 796-3690
Service (855) 796-3695 (855) 796-3695

Reviews

(666 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Overall I had a good Mercedes representative.

Overall I had a good Mercedes representative. However the delays and lack of fulfilling his commitments has tainted the experience and purchase of an otherwise superior vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about your recent experience with our Sales Team while inquiring about a vehicle. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Elvira Michel Mercedes-Benz of San Diego Customer Relations Director EMichel@penskeautomotive.com

We dreaded going car shopping, but Grace Aarness was

We dreaded going car shopping, but Grace Aarness was amazing, helped us find what car we wanted and educated us on how to use our first electric car. If we get another Benz we are buying from her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with our team. Happy to hear you're enjoying your first electric car from Mercedes-Benz of San Diego.

Kind, courteous, and patient in all areas of the buying

Kind, courteous, and patient in all areas of the buying process. Every step was smooth and without pressure. Comparisons of different vehicles were thorough and easily understood.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your experience with us at Mercedes-Benz of San Diego. Hope you enjoy your new car.

Nicolette worked long and hard to find the exact GLS for

Nicolette worked long and hard to find the exact GLS for us. She made the entire process so easy. She even helped us with our app and all details on the car amenities. Highly recommend MBSD and Especially Nicolette. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're glad to hear our team provided excellent service at Mercedes-Benz of San Diego. Enjoy your new GLS, and thank you for recommending us. Wishing you many happy miles ahead!

Both the sales department and the service department

Both the sales department and the service department offer excellent customer service. Always a positive experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing our team at Mercedes-Benz of San Diego. We're happy to hear you've had positive experiences with both departments. Wishing you a wonderful day!

Clean, immediate care, courteous and knowlageable Not

Clean, immediate care, courteous and knowlageable Not only the sale person but the whole team

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience at Mercedes-Benz of San Diego. Our team appreciates the kind words and support.

Sd merc Benz of SD gives you a good deal And try to get

Sd merc Benz of SD gives you a good deal And try to get you in the car you wont

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for highlighting the dedication of our team. We're here to assist with your dream car at Mercedes-Benz of San Diego.

Excellent service.

Excellent service. Top notch professional and makes purchasing seamless. Highly recommended! Service advisers are great and on it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words. We're happy to hear that you find our service advisers helpful at Mercedes-Benz of San Diego!

Great service and efficiency and excellent selection of

Great service and efficiency and excellent selection of new vehicles to choose from to lease

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad you enjoyed the service and selection at Mercedes-Benz of San Diego. Wishing you safe journeys in your new lease!

Extremely clean and professional dealership.

Extremely clean and professional dealership. Our salesperson Michelle went the extra mile to give my wife and I a wonderful experience. I will highly recommend this dealership to our friends and family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We truly appreciate your kind words for Mercedes-Benz of San Diego. Our team is happy they could help provide a great experience. We hope you and your wife enjoy the new ride!