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Dickson City Hyundai

(3,255 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–6:00pm
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2019 state dealer award
View 3 awards
2019 state dealer award
2019 consumer dealer award 2018 consumer dealer award
New (877) 900-9892 (877) 900-9892
Used (833) 617-4550 (833) 617-4550
Service (888) 876-6219 (888) 876-6219

Reviews

(3,255 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dickson City Hyundai from DealerRater.

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GREAT CUSTOMER SERVICE!!

I Had one of my best experience at Dickson city Hyundai they helped me get the car a wanted, I leased a 2013 Hyundai Santa Fe which is the best car I ever had!! LOVE DICKSON CITY HYUNDAI!! definitely recommend going there!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very Good Experience Here!

We highly recommend going to Anthony at this dealership if you need help buying a car. He is very competent, knowledgeable, and honest. He helped us select a Hyundai Sonata and an Elantra recently. His skill in listening to his customers is one of his strengths. He will make sure you find the right car and the best financing for your situation. He is energetic and diligent, but not "high pressure". John helped us get through the financing aspect of buying and leasing. He was persistent on our behalf to get the right financing package for both cars. He clarified the paperwork and kept us on track. We decided to return to this dealership for the 2nd car because we thought Anthony could help our daughter select her first car. He did an awesome job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Second Positive Experience

After receiving a letter in the mail from DCH that boasted higher than normal buyback prices for used cars, I decided to check their stock on their Web site. The site was a bit inaccurate and I got two broken e-mails from the Internet manager, but it happens. I decided to just go down there to look at a 2012 Focus, which would be an upgrade from my 2008 Focus. I wasn't interested in anything else. My dealer was Anthony Tooson, who had spoken to my mother previously over the phone and was very patient in dealing with her countless questions and requests. He was very nice, had a great sense of humor, and was to the point, and I ended up buying the Focus at a price I didn't think they would agree to. During the testing period the car displayed low battery, and he agreed to have it replaced without question. He also got us a spare key. Very accommodating. I honestly wasn't really looking to buy a car and I didn't think this would work out, but thanks to Anthony, his manager Ray, and John in finance, I have a nice 2012 upgrade I was able to cosign for and my old car is in the process of finding a good home. Anthony also called to check up on me the following week to make sure there weren't any problems. I will likely get return for my third car when the time comes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Second Positive Experience Here

After receiving a letter in the mail from Dickson City Hyundai that boasted higher than normal buyback prices for used cars, I decided to see what they had in stock via their Web site. The site was a bit inaccurate, listing two cars as manual when the pictures showed them to be automatic, and I got two broken e-mails from the Internet manager, but it happens. I decided to just go down there to look at a 2012 Focus, which would be an upgrade from my 2008 Focus. I wasn't interested in anything else. My dealer was Anthony Tooson, who had spoken to my mother previously over the phone and who was wonderful and very patient in dealing with her countless questions. He was very nice, funny, and to the point, and I ended up buying the Focus at a price I didn't think they would agree to. During the testing period the car displayed low battery, and he agreed to have it replaced without question. He also got us a spare key. Very accommodating. I honestly wasn't really looking to buy a new car and I really didn't think this would work out, but thanks to Anthony, Ray, and John I have a nice 2012 upgrade I was able to cosign for and my old car is in the process of finding a good home. Thanks guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Awesome Staff, Great Prices!!

I dealt with Anthony during my time at Dickson City Hynudai. He helped me drive home (only 2 days later at that) in my 14 Veloster R-SPEC. He was super knowledagable about the car and got me set up with my bluelink account as well. He offered a no pressur environment and made the whole process super easy!! If you are looking to get a Hyundai, make sure you stop in and see Anthony! Tell him Chris with the blue Veloster RSPEC sent you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thank You Dickson City Hyundai for my 2012 Jeep !

I love my 2012 Grand Cherokee , I wanted leather and heated seats , they had them put in for me . OMG Beautiful custom leather, my Jeep is awesome !! Couldnt do enough for me, easy financing low rates . I got a great trade in on my 2011 Mercedes that was just too small for me . Carlos the store manger was a gentleman to deal with as was my salesman Lonnie .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dirty and Disorganized

Called ahead about a specific car we saw on line. Asked if it was there. "Derrick" told me, quote, "Yes, it's here" So we drove 90 minutes to this scummy, shabby, dirty looking dealership where, AFTER about 30 minutes of trying to show us other cars (which he had to search the lot for; he asked me if I wanted to come help him look) "Derrick" then told us that "the owner" took the car we had come to look at but would "be right back" and in the meantime we should look at some other stuff. Finally got him to admit that "the owner" wouldn't be back for at least four hours but would we "like some coffee" while we waited? No, what we WANTED was not to blow three hours driving and another four cooling our heels while waiting for "the owner" to come back with the car "Derrick" told us was "definitely" there. And of course we got no apology, nothing. We told him we really just wanted to leave and his response was "Oh. OK."

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great dealership

Just wanted to say my buying experience was great. Derek Anderson was a pleasure to purchase a vehicle from. He was great from beginning to end. Thanks again and look forward to buying the next one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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A BAD EXPERIENCE

I called and asked if they had a 6 seat Santa Fe in stock to test drive. The salesperson said "yes" each of the 3 times that I asked him. I asked him 3 times because I live a good distance away from the place and did not want to waste my time and gas. The salesman gave me his full name and I gave him mine. I told him that I would be up there in 1-2 hours. When we got there I asked for the employee be name, he said that he did not have a 6 seat Santa Fe. I reminded him that he told me he had one 3 times and asked to speak to a manager. The manager said that someone took it out for a test ride for a couple of hours. I asked the manager how long until it comes back, he went in the back and then said that the man took it to work and that it would not be back for even longer. Then to make things even worse, the manager said that his employee said that I never called him. I will never be back there again. I deal with alot of people in a day - some from that area - and will help them out by sharing my story.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dickson City Hyundai

The staff was very friendly and helpful. Found me the car that I was looking for and provided outstanding service throughout the entire buying process. Overall it was a very quick process and pleasant process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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