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Reviews

Average Ratings

5.0
32 lifetime reviews.
  • Most Professional car purchase ever!

    I purchased a 2014 Bentley from P.A.S. in April 2016 over the internet and it was a great experience. I have never purchased a car over the intern...


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    I purchased a 2014 Bentley from P.A.S. in April 2016 over the internet and it was a great experience. I have never purchased a car over the internet & have never purchased a Bentley before so you can imagine my concerns. I have purchased 3 other exocit cars in the past 10 years - 2 from a local dealer and one out of state.Without a doubt working with Al, Abe & Paula was the most efficient, straightforward and honest deal I've ever made. Zero disappointments (which is rare buying a high end car). They received my payment on a Tues. and I received my car on that Fri. 600 miles away! Al even paid extra to have an enclosed trailer for delivery(I didn't ask for it). They kept me informed on everything approx. 3 times a day from the beginning and after I received the car. The car was as stated, "Flawless" and "like new".(again very rare).This deal has taught me how "deals for the buyer should go". I have the feeling they're fantastic service would have been the same if I had purchased a small compact because they were honest and humble. That's what I plan to be every time I drive off in my car of a lifetime. Buying a car? Look to P.A.S. first! If the car cost a bit more than the other guy - Buy it - it's worth every penny! Thank You P.A.S.!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Exceeded our expectations

    I have been searching for a Ford truck that would meet all of my expectations for the last 8 months and came upon Professional Auto just 3 days ag...


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    I have been searching for a Ford truck that would meet all of my expectations for the last 8 months and came upon Professional Auto just 3 days ago. I was in contact with Abe and right off the bat he made me feel very comfortable with the sale. I wanted to consult with my wife prior to purchasing and because she didn't get off work until late, Abe met us back at the car lot late at night to go over any questions we had. He is a really genuine guy who provided the best excellent service in any car dealership I have been to. Beacuse of how professional and clean they are we will be taking our vehicles there from now on for any oil changes. I highly recommend this dealership and definitely recommend working with Abe.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Best Car Buying Experience I've Ever Had

    I drive from North Manchester to Fort Wayne and back every day, and my co worker reccomended Professional Auto. I took my 2009 Ford Focus in to be...


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    I drive from North Manchester to Fort Wayne and back every day, and my co worker reccomended Professional Auto. I took my 2009 Ford Focus in to be inspected due to a lot of shaking driving down the road. The mechanic did a thorough inspection, and I found out my front axels were bent, my wheel bearing was going out, and my rear breaks were gone. The mechanic personally showed me every thing that was wrong, which i found to be impressive. Not many mechanics will let you in the bays and let you see first hand every thing that is wrong. Unfortunately it's been a bad year, and I didn't have the money for all the repairs. Also, I didn't feel safe driving the car home. I've been wanting a vehicle with more room for my growing family, but i just refinanced my car and didn't think it was possible to purchase another vehicle. Also, I dont have the greatest credit.The sales staff went above and beyond to help me get the vehicle I always wanted at a price I could afford, and understood the situation I was in. The bank did turn me down but they didn't give up and found a solution to get me approved. They even lowered my original monthly payment! If it wasn't for Professional Auto I would fear driving my children to and from the babysitter, I would fear driving to work everyday, and I would also be stessed out every day about how I was going to come up with enough money for all of the repairs. Thanks to the amazing sales team I have piece of mind and a huge weight has lifted off of my shoulders. I would also like to add the process didn't take very long at all!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Customer satisfaction at its best!!!!!

    Cannot say enough good things about Ray Joe and Abraham the managers of this excellent customer satisfaction facility!! Hard-working but most impo...


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    Cannot say enough good things about Ray Joe and Abraham the managers of this excellent customer satisfaction facility!! Hard-working but most important very very honest!! They definitely will go out of their way for you and they will definitely make the difference!!! If you're looking to buy a vehicle or Need mechanical work on your vehicle this is definitely A place to go!!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • EXCELLENT SERVICE

    Took my car to the dealer and they wanted to charge me $500 for a repair I needed. I then took it to professional auto and only paid $150!! I high...


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    Took my car to the dealer and they wanted to charge me $500 for a repair I needed. I then took it to professional auto and only paid $150!! I highly recommend them!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • The Greatest

    The Greatest!! I came in for service on my vehicle, told Paula I was interested in the Dodge Challenger and walked out with a beautiful new car.


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    The Greatest!! I came in for service on my vehicle, told Paula I was interested in the Dodge Challenger and walked out with a beautiful new car.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Friendly people

    Thank you Ray for the helping us buying a great used car for our family.


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    Thank you Ray for the helping us buying a great used car for our family.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great Service!

    I have been a customer for a long time and they always do a great job repairing my car. We recently did a valve cover and timing belt and am very ...


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    I have been a customer for a long time and they always do a great job repairing my car. We recently did a valve cover and timing belt and am very satisfied with the repairs.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • friendlyness

    Ray was a very great guy!! One of the reasons why I cam back was because of how honest he was and he was very kind. its hard to find that these da...


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    Ray was a very great guy!! One of the reasons why I cam back was because of how honest he was and he was very kind. its hard to find that these days and ill tell you he was very professional and was very honest. Didn't hide anything and told us everything that we needed to know. The Van we bought is perfect and was a great deal.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Best Buying Expirence

    We where in the process of looking for a new vehicle and after searching around for the best deal we found professional auto and they had the truc...


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    We where in the process of looking for a new vehicle and after searching around for the best deal we found professional auto and they had the truck that we have been looking for. We gave them a call and asked them about the truck and they gave the exact condition of the vehicle and they where very honest to us! we drove all the way from Ohio to come and look at the truck and they gave us the best customer service that I have ever received while buying a truck. and they weren't pushy.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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