Reviews
I would add lack of integrity and honesty for things to
I would add lack of integrity and honesty for things to consider too for this dealer. They had six 2022 Corollas on sale for $14,500 after $2000 trade in. With the only stipulations that the age of the purchase price and trade in met the guidelines. So, today I had an appointment to go there with my son to purchase a car. However, now the cars are listed as $16,900 and $16,950, with no trade in. When I questioned them they said prices change. Okay, I get that. But when I said you had them listed for this amount, and the sales manager, Jeff, pointed it out to me they said they never had them advertised for that. I said I have a screen shot of those six cars and that price. They said it could be from another site. I said no, it is from the Andy Mohr Buick GMC site. They said it never happened. I'm going to submit the screen shot to the state for complaint. It just ticks me off that they don't admit to the previous pricing, even if they don't honor it. So, back to lack of integrity and honesty!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Typical underhanded car dealer.
Typical underhanded car dealer. Forcing you into accessories and services they install and do not advertise in the cost. If a consumer wants the product they will purchase it….offer it don’t force it just to increase your bottom line. Most every step of the process is sleazy. Will NEVER waste my time again with any of their dealerships.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We’re sorry to hear you feel this way. While we do offer a selection of additional products and warranties, we leave it up to the customer to select the items that work for them. Nothing is mandatory. We’re sorry if you felt otherwise, and our General Manager would be happy to speak with you about your experience. His name is Eric Wilson and he can be reached at ewilson@andymohr.com or 317-934-2463.
I appreciate your response. Unfortunately, I was told we had to pay for the add on’s already installed.. Which was ziebart treatment and theft deterrent. If this is inaccurate I would perhaps suggest a training to review with your sales team.
Gavyn did an amazing job working with our price and
Gavyn did an amazing job working with our price and making us feel comfortable. He explained everything about the car and watched our expressions. He could tell when didn't understand something and reviewed it again. He could answer all of our questions and you could tell he was very knowledgeable. We haven't bought a car in 14 years. Imagine that!! All the electronics and infotainment system was a bit overwhelming. Gavyn was so reassuring and made sure we understood. He scheduled our Ziebart in Greenwood and Sarah also gets a 5 star. He has called us twice since then to check on how we are doing. Scot did the finance part. It went so quick and smoothly. I love the big desk screen. We got the Diamond Total protection Package since we are not one of those people who buy a new car every few years. He was so helpful in getting our extended warranty and explained it thoroughly. Everyone was so friendly and helpful. I highly recommend this dealership and these two staff members. Thanks to both of you for such a positive experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We're thrilled to hear that Gavyn and Scot provided you with such a positive experience at Andy Mohr Buick GMC. It’s great to know that Gavyn’s attentiveness and knowledge made your first car-buying experience in 14 years a comfortable one, especially with the new technology. We appreciate your recommendation and hope you enjoy your new vehicle! If you ever need anything in the future, please don’t hesitate to reach out.
James was my sales person.
James was my sales person. He was kind and patient while I test drove a bunch of cars. He was highly professional, and I would highly recommend him as a sales person. He worked hard to get me the best deal possible.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Jennifer! We truly appreciate your kind words about James and the experience you had at Andy Mohr Buick GMC. It's great to hear that he was able to assist you so well during your test drives and work hard to secure the best deal for you. We are grateful for your recommendation and look forward to seeing you again in the future!
We came in looking for something specific and seemed hard
We came in looking for something specific and seemed hard to find. We had been to 10 other dealerships and were getting tired. Moe made this a great experience and we were in and out with the exact car we wanted!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Tabatha, for your wonderful review! We're thrilled to hear that Moe was able to assist you in finding the exact car you wanted after visiting so many dealerships. At Andy Mohr Buick GMC, we strive to make every car-buying experience enjoyable and efficient. We appreciate your kind words and hope to see you again soon!
Very Professional and Respectful.
Very Professional and Respectful. Courtesy staff. David Graves was awesome and very helpful. Great environment.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Andy Mohr Buick GMC. It’s fantastic to know that David provided you with awesome and helpful service in a professional environment. We appreciate your kind words and hope to welcome you back soon!
John Chalfin did a great job!
John Chalfin did a great job!!! The best Car Salesman I have ever delt with in over 40 years.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words! We’re thrilled to hear that John provided you with an exceptional experience at Andy Mohr Buick GMC. We truly appreciate your feedback and hope to assist you again in the future. Enjoy your new vehicle!
We were looking for a specific vehicle within a specific
We were looking for a specific vehicle within a specific price range, sales professional Randy Ackerman went out of his way to help us find what we were looking for. He was genuinely interested in helping us find exactly what we needed and even though we didn’t find it he gave us his card and told us to have a wonderful day. I really can’t express how much that means and I will definitely refer friends and family to him in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you so much for your kind words! We truly appreciate your feedback, especially recognizing Randy's dedication to helping you find the right vehicle at Andy Mohr Buick GMC. It's wonderful to hear that you felt valued during your visit. We look forward to assisting you again in the future, and we hope you'll keep us in mind for you or your referrals. Have a fantastic day!
Fast, friendly and efficient.
Fast, friendly and efficient. Very knowledgeable about what they are looking to sell. I will look to them in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind review! We truly appreciate your feedback about our fast, friendly, and efficient service at Andy Mohr Buick GMC. It's great to hear that you found our team knowledgeable and helpful. We look forward to assisting you again in the future!
Randi was great!
Randi was great! He was fast, educated and reliable. He answered all our questions and concerns.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your wonderful review! We greatly appreciate your kind words about your experience at Andy Mohr Buick GMC. We're thrilled to hear that Randi was able to provide you with fast, knowledgeable, and reliable service. If you have any more questions or need assistance in the future, please feel free to reach out. We look forward to seeing you again!
